Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 23, 2025
Guest User
After 10 days i still did not receive my bill.they charged me without sending bill and when i contacted them they said we sent it and we can not send it anymore.i told them i did not receieve but they insist we can not send bill again.one time bill ,funny.it seems ehen they send bill it will be gone from their database.zero for customer service in canada
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Price per night from:AU$491
Posted onOct 16, 2024
Guest User
The staff at the hotel were very friendly and helpful. Great service from everyone we dealt with right from the front desk to the cleaning staff to the lady who brought us breakfast every morning. The day started with an excellent breakfast serviced right in our room which was a nice touch.
My only complaint was having to pay for parking. I was aware of these ahead of time but given the cost of the room, it really should have included the parking.
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Price per night from:AU$207
Posted onMar 19, 2026|2 Queen Beds Room
Elaine00We had spent two nights in the hotel with my family this time. The front desk was not too friendly when we first checked in, however the other staff in the front desk was very helpful when we asked about directions when we checked out the last day. The room was ok clean however we had found a swimsuit pricetag underneath the bedsheet. There are no coffee, no water bottles, slippers, toothpaste and toothbrush. Only decaf coffee and tea bags were there. We had enjoyed their swimming pool and hot tub downstairs. We also had dinner in the Keg restaurant downstairs. Overall, location is good, we were hoping if they could provide free parking but they charged around $28 daily.
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Price per night from:AU$202
Posted onJan 2, 2026
Guest User
The location was fantastic. The bath quickly warmed up, allowing me to thaw out from the cold. It was easy to get to Table Rock, Rainbow Bridge, and the fireworks display area.
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Price per night from:AU$190
Posted onDec 28, 2025
M220415****
Facilities: The hotel is quite old. There are many restaurants around. The hotel is connected to the water park. It can be played with children. But it is similar to the water park in the big city in China.
Hygienic: The room is very clean, but the water in the water park is not very clean
Environment: The hotel is old. Parking is charged. There are many restaurants around but parking is more difficult. The hotel room is particularly poorly soundproofed. There is a stupid person in the middle of the night. It is very noisy to shovel snow outside, but what kind of bicycles do you need at this price?
Service: Basically no service, luggage can not be stored, but! For this price, don't ask for any bicycles.
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Price per night from:AU$184
Posted onJul 25, 2026|Queen Room
Anonymous User
The hotel location is around 5-8 minutes on foot to the Niagara Falls Ferry so it’s very convenient. I can’t say the room they gave me was the best, the “view” was of the pool, there were fruit flies, the ventilation in the bathroom released a really musty odor if not turned on, and the floors were not very clean. Overall 6.8/10.
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Price per night from:AU$211
Posted onOct 10, 2025
Guest User
The front desk staff are very friendly, the hotel facilities meet the requirements for tourism and leisure, and the location is excellent. There are shuttle buses at the door to various attractions in the Niagara Falls area, and it also provides direct access to the bus station connecting to downtown Toronto, making it an ideal choice for your travel itinerary.
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Price per night from:AU$202
Posted onAug 9, 2025
Anonymous User
The room is big enough, there is a free toothbrush, you have to ask the front desk to get it, that is, the air conditioning sound is sometimes loud, but there is no elevator, you need to take the stairs. Parking is 20 plus, convenient to travel, and the surrounding area is a playground. Very close to the Great Waterfall, opposite the Ferris wheel.
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Price per night from:AU$182
Posted onDec 21, 2025
jackey~Z
The hotel is built on a slope, and the waterfall viewing platform is just a five-minute walk downhill, which is very convenient. However, the hotel is a bit old. Free parking is available, offering good value for money.
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Price per night from:AU$233
Posted onJul 24, 2025
Joe Ciampo
The set up of the building is confusing if you’re not familiar with it the attendant on staff was little to no help . After explaining to him my elderly mother needed to get to her room , I asked twice for help , he showed very little kindness and no actual professionalism at all .
The room was clean , air conditioning works well . Breakfast could use some fruit ? Nothing for a vegetarian.
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Price per night from:AU$196