Niagara Falls Hotels with balcony

After 10 days i still did not receive my bill.they charged me without sending bill and when i contacted them they said we sent it and we can not send it anymore.i told them i did not receieve but they insist we can not send bill again.one time bill ,funny.it seems ehen they send bill it will be gone from their database.zero for customer service in canada

The building and the rooms are historical but the hardware is up-to-date. Our room is on second floor and there’s an elevator for moving up our suitcases. The common area is classy and the furniture is well maintained. Location is great, only a 10-15 minutes drive to the Clifton Hill and the Falls area. Last but not least, the breakfasts are FAB! Homemade but hotel quality! We both hope that we can return during summer time.

The location is excellent. We booked a room with a waterfall view, and we could see the waterfall right from our room. Actually, even rooms without a direct waterfall view can still enjoy it from the hotel's elevator viewing platform, which is great. Perhaps on the day we checked in, several large tour groups arrived, making the hotel lobby chaotic. We waited a long time for the elevator. We had breakfast vouchers included with our room, but they expired before we could use them, and the restaurant front desk wouldn't refund them, nor would Ctrip. The restaurant food was delicious. However, the Starbucks downstairs had rather poor service. After buying food and drinks, I asked for a cup of hot water and they wanted to charge me for it. The front desk said it was free, but I just gave up on it. I don't know if they provide different services to different guests, but I wasn't impressed. I kicked the foot of the bed with my slippers multiple times, and it hurt like crazy. This is a significant design flaw, especially with children around, it could cause serious injury. The staff, however, were excellent. The lock on my luggage broke, and a maintenance guy found tools to fix it, which was fantastic! 👍

Good location, the airport to the Tian Station walk to the hotel for about ten minutes, the hotel to the city and the pier are ten minutes walk, the room is relatively large, and there is a street to see a lot of XD

We originally booked March 12-14. Then we changed to 1 night march 13-14 but looks like the hotel did not received this update. It was updated in the app and was paid 1 night ahead of time but the date was not changed at the hotel. Good thing they still have room available and the frontdesk is very professional and took good care of it. Pool is warm and very clean. Room is nice and clean. Breakfast we were expecting better but overall it is worth it. We did not pay for parking. Thank you so much! 😊

I took a room for $95 + tax for a decent price per room. Free parking. . The room is clean. The pool is too much chlorine. It's like a detergent was poured into the jadkuzi. I didn't like it. Breakfast - omelet, sausages, oranges and apples (although it was summer) breakfast cereals, a type of jam. coffee, tea, juices. One-time tableware and appliances are cheap plastic.

Nice property and location. Just a short ride to Clifton Hills and the Falls. Staff was accommodating and rectified issues with additional charges in a timely manner. Will certainly stay there again.

I used a room on the 2nd floor. I checked in late and they kindly guided me. Overall, the facilities are old, but considering the location, I think they are good value for money. I didn't use the breakfast because it had a lot of bad content.

stay was good, the service wasn't bad the facilities wasn't all that great because they were doing some construction work there while guest was there no I didn't enjoy the breakfast because every morning is the same thing for breakfast but overall the room was nice and clean bathroom was well clean the only problem I have is they can provide bottle water in each room and a kettle in case you fell sick or you need a cup of warm tea but apart from that everything was ok I would go back or recommend anyone to the inn

Room is near city center about 400 meters from city center breakfast will give 1 sets price reasonable