Hotel near People's Square Area,Shanghai9.3% of visitors choose this area
The Pujing Weiting Hotel (Shanghai People's Square Xinzha Road Subway Station) was recently opened in 2023, making it a fantastic choice for those staying in Shanghai. Boasting a convenient location, the hotel is just 4km from Shanghai Railway Station and 15km from Shanghai Hongqiao International Airport. Just a short walk from Xinzha Road Metro Station, traveling to most city destinations is a breeze. Seeing Shanghai's sights from this hotel is easy with Huanghe Road, Flying Over Shanghai (No. 1 Department Store) and Madame Tussauds Shanghai all close by. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Shanghai hotel offers parking on site. According to our guests, this hotel provides a very high level of service. This hotel is particularly popular with those traveling with families.
GGuest User2025.04.24
I stayed at Pujing Weiting Hotel with my wife and had a generally pleasant stay. The location is excellent—just a 1-minute walk from Xinzha Road Subway Station and close to People’s Square, which made it very convenient for getting around Shanghai. Although we didn’t get the exact room we originally booked, possibly due to building upgrades, the hotel offered us free breakfast as a kind gesture. The breakfast variety wasn't huge, but it was enough to start the day. The room was cozy and featured high-tech voice control, which was a nice touch. While the cleanliness could be improved a little, we still found the room comfortable. We noticed the same category room we originally booked being cleaned the next day, and it looked great—hope we get to stay in that one next time!
The Pullman Shanghai Central provides a great place for travelers to relax after a busy day. The Pullman Shanghai Central is an ideal choice for travelers who want to take in the sights and sounds of Shanghai. The hotel is conveniently located just 6km from Shanghai Railway Station and 16km from Shanghai Hongqiao International Airport. The closest major public transportation, Dapuqiao Metro Station, is only 400m away. There is no shortage of things to see in the area, with the The site of the first CPC National Congress, Xintiandi and Mao Live House all nearby. When guests have some time on their hands they can make use of the onsite facilities. This Shanghai hotel features parking on site. Our guests consider this hotel to have excellent service. Perfect for those working on the move, this hotel caters to a large number of business guests.
SSvestka2024.10.20
We had very good stay in this Pullman. Well located close metro, shopping mall and Tizinfang small streets. Front office was always very helpfull with any request i raised. Especially Zhou Kang help us to find for us one specific exhibicionismus in shanghai. Also Thanks to him we got our room earlier and it really helped us to survive our first day after long journey.
Swimming pool is good one, reasonable size, just bring cap. We also liked Executive lounge with good variety of foods and drinks. Breakfast server till 10:30 also helped ;-).
I can only recommend this hotel.
Hotel near Shanghai Disney Resort,Shanghai34.7% of visitors choose this area
The Shanghai Xiangyun Parent Child Hotel is located next to the Shanghai International Tourism Resort, a 10 minute drive from the Disney Resort and adjacent to the Oles Pudong Airport Wildlife Park. Enjoy a one-stop service experience of office, leisure, shopping, dining, and entertainment, with creatively designed fashionable guest rooms, brand facilities, and exquisite service, adding comfort, health, and privacy to your stay. Enjoy high-quality sleep and switch between business, office, and leisure modes freely. The hotel's breakfast adopts a nutritionist pairing plan, self-service meal selection, and more than 30 carefully selected ingredients are used every day. Private customization is also accepted to ensure abundant energy for your travel. Stay in Xiangyun and play in Xiangyun. The Xiangyun Parent Child Hotel creates outdoor children's facilities, indoor children's playgrounds, outdoor family bicycle rides, and various small animal feeding, To increase interaction and companionship with children, and to enhance their knowledge on the path of growth, we warmly welcome everyone to experience the Xiangyun Parent Child Hotel.
MMonthip2025.04.05
I just stayed at this property and had a wonderful experience. One of the best things was the staff – everyone was incredibly helpful and service-minded. Despite language differences, communication was never a problem. Our room was very clean, and the amenities were perfect for a family stay. We truly loved this hotel and would definitely recommend it!
Excellent
1856 reviews
9.7/10
Price from
PHP 1,537
per night
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Hotel near Shanghai Disney Resort,Shanghai34.7% of visitors choose this area
The hotel is located near the Shanghai Disney Resort. It offers complimentary shuttle services to Disney in the morning and evening, as well as free pick-up and drop-off services from Pudong Airport (with a 24-hour advance reservation required). The hotel is approximately 11 kilometers away from the Pudong International Convention and Exhibition Center. This allows you to combine business trips with family visits to Disney. The hotel provides five-star quality bedding (80x80S material) and a nutritious, exquisite buffet breakfast. Shampoo, shower gel, conditioner, and hand soap are all provided by well-known brands, and hairdryers are of the Lifeng brand. Additionally, the hotel offers two double beds, either 1.5 meters or 1.8 meters in size, which differs from the single beds typically found in other hotels' standard rooms, making it more suitable for large families traveling together. Depending on the room type, the hotel offers a certain number of free buffet meals with a wide variety of options. To facilitate visitors in purchasing Disney gifts or dolls, the hotel specially offers a selection of Disney World merchandise, with a "fake item, ten-fold compensation" guarantee. The hotel features an outdoor swimming pool, divided into sections for children and adults, perfect for summer water fun with kids. With multiple room types available, including loft double rooms, double rooms with 1.8-meter or 1.5-meter beds, children's parent-child rooms, Lego rooms, slide rooms, princess rooms, Kuromi, Belle parent-child, Marvel hero themed rooms, and more, it's ideal for family trips to Disney. Chu Xin Mo She Hotel looks forward to your visit.
Oongadi2025.03.08
Highly recommended hotel! We will definitely stay here again on our next trip.
Initially, our booked airport transfer mistakenly took us to their sister hotel, which was 3 km away. However, the staff at Chuxin Moshe’s sister hotel quickly arranged a free transfer to the correct location, ensuring a smooth resolution. Despite the language barrier, communication was not an issue, and they handled everything efficiently.
One of the highlights was the complimentary daily shuttle service to Disneyland, with multiple departure and return time options to fit our schedule.
The front office team was outstanding—truly going above and beyond to make our stay comfortable. They definitely deserve recognition for their excellent service.
Thank you for your warm hospitality!
Hotel near Sheshan, Songjiang University Town,Shanghai
InterContinental Shanghai Wonderland located in Songjiang, the root of Shanghai, nearby Shanghai’s Hongqiao area, 40 minutes from the Shanghai Hongqiao International Airport, Shanghai Railway Station and Shanghai National Exhibition and Convention Center. Sits the landmark of China, at 88 meters closer to the heart of earth. The hotel is an epitome of innovations in architecture and design with breakthroughs in engineering, an awe-inspiring destination bringing together affluent travellers to experience the glamour of InterContinental life in business, leisure and adventure travel. Here, guests from all over the world will have the once in a lifetime opportunity to experience a true man-made miracle.
SSae tang2025.04.14
This hotel is truly a must visit at least once in your life. The architecture and design are absolutely stunning. Our room was clean, spacious, and offered a breathtaking view. The service was top notch every staff member was friendly and attentive. Breakfast was a delight with a wide variety of delicious options.
One of the highlights was the spectacular nighttime show by the cliff, which we could enjoy right from our room. It was an unforgettable, world class performance that made every penny spent on our stay totally worth it. Highly recommended!
Hotel near Xujiahui District,Shanghai3% of visitors choose this area
The Hengshan Garden Hotel provides a great place for travelers to relax after a busy day. The Hengshan Garden Hotel offers a pleasant stay in Shanghai for those traveling for business or leisure. The hotel is conveniently located just 7km from Shanghai South Railway Station and 12km from Shanghai Hongqiao International Airport. Being just minutes away from Hengshan Road Metro Station allows guests to explore the city with ease. This hotel is located near many of Shanghai's attractions including Shanghai Film Museum, Ferguson Lane and Xujiahui Business Circle. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Shanghai hotel provides parking on site. According to our guests, this hotel provides a very high level of service. Perfect for those working on the move, this hotel caters to a large number of business guests.
DDerick2025.02.27
I last stayed at this hotel 10 years ago, when it was still named ”Regal International East Asia Hotel”. 10 years later, when I had the opportunity to stay at this hotel again, I was surprised that the hotel was more or less kept as the same, with a similar classy style and decor. Even the rooms looked the same! Although they were probably never renovated, the fixtures and fittings were kept in very good condition and the beds comfortable. It is located in a very classy and laid back part of Xujiahui, Shanghai which was part of the former french concession. I had a good stroll down Hengshan Road, and found that while it was tree-lined and as pretty as ever, there were more cafes and malls there now. The location is also very convenient, a short stroll away from Wukang Building, 5 mins walk to Hengshan Road station and 15mins drive from the bund. As I had just arrived from Chongqing, which is most definitely a second tier chinese city, I was taken aback by the good english spoken by the reception, which was much better than that in a similar 5 star hotel in CQ. The hotel staff all provided good service and were courteous. The room was large and I appreciated the work table, something that is not common in other hotels of similar price range. The toilet's design was a little strange though, as there was no real separation from the shower area and the sink(only had a glass door). While I didn't have the time to use the hotel's facilities, there was a large indoor swimming pool and a fully equipped gym-- with fitness instructors and classes. Very impressive.
The breakfast at the lobby restaurant was also good, with a good selection of hot food and bread, nothing to complain about.
I also loved taking a stroll in the garden behind the restaurant, where locals were exercising and the gentle winter breeze uplifted my mood greatly.
Overall, for the price paid, it is a good value for money hotel in Xujiahui, Shanghai, I love the hotel itself and the neighbourhood it is located in. I would not hesitate to recommend this hotel to others and would definitely stay here again if I am back in Shanghai, China.
Hotel near Shanghai Disney Resort,Shanghai34.7% of visitors choose this area
Shanghai Garden Rezen Hotel, a super - high - end full - service hotel under Rezen Group, exudes extraordinary charm and carves out a unique niche in the hotel industry. Nestled on Liufeng Road, Chuansha New Town, Pudong New Area, within Shanghai Huangting Resort, it enjoys a prime location adjacent to the International Tourism Resort, boasting remarkable geographical advantages. The hotel offers complimentary shuttle services that ply between Shanghai Disneyland, Pudong International Airport, Shanghai Wild Animal Park, and the urban railway's airport line (for specific timings, please consult the hotel). Moreover, it's just a few minutes' drive from Zhoupu Flower Sea, ensuring utmost transportation convenience.From its design concept to the guests' check - in experience, the hotel artfully integrates diverse cultures. It houses 214 guest rooms, featuring 12 room types. The parent - child themed rooms are particularly outstanding, whisking guests into a fairy - tale - like world. Each room is equipped with high - end amenities such as seven - star health - promoting sleep mattresses, smart toilets, and Laifen negative - ion hair dryers, epitomizing quality and comfort.The hotel presents a rich and diverse range of catering services. The Chinese - Western all - buffet breakfast restaurant can accommodate nearly 200 diners simultaneously. The all - day dining restaurant, along with 9 private rooms, caters to various taste preferences. Additionally, there are an independent coffee bar, a multi - functional gym, a fully self - service laundry, and other facilities to meet every need. The nearly 400 - square - meter children's play area on the first floor is equipped with fun activities like magic dress - up and junior chef experiences, appealing to children of all ages and sparking their imagination and vitality.The hotel's conference and leisure facilities are equally impressive. The pillar - free banquet hall and meeting rooms, spanning over 200 square meters, can effortlessly accommodate dining and conference needs for groups of up to a hundred people. The infinity pool on the top floor offers a panoramic view of Disneyland and the surrounding rural landscape. The spiral staircase in the executive corridor is a fantastic spot for taking memorable photos.Shanghai Garden Rezen Hotel is dedicated to insulating guests from the urban hustle and bustle, infusing the city with the vitality and freshness of nature. Guided by a philosophy of diversity and inclusiveness, it creates an exclusive urban haven for guests, emerging as a dazzling pearl in the bustling metropolis.
BBaofu3002025.03.17
A very good hotel. If you want to go to Disney or Shanghai Wild Animal Park, it is very convenient to stay here.
The environment is really good, and it lives up to the name of ”garden”. The facilities are relatively new, and the room is well equipped, including smart toilets, refrigerators, etc. The bedding, showers, and toiletries are also relatively comfortable.
The design of the lobby is very distinctive, and the open-air lobby is very grand. The executive lounge and outdoor swimming pool are also quite atmospheric~
High cost performance.
Hotel near The Bund Area,Shanghai2.7% of visitors choose this area
Bellagio by MGM Shanghai presents sophisticated luxury alongside timeless class and as the hotel sits on the banks of Suzhou River, next to the historic Waibaidu Bridge, it’s a divine location. The Hotel has 160 luxurious guest rooms and suites. Guest rooms are spacious at 60 sqm, with suites from 100 sqm. Some guest rooms and suites feature the stylish, private terrace on which guests may fully enjoy the striking pose of the Lujiazui skyline. Culinary options at Bellagio by MGM Shanghai define exquisite, with both international and local specialties to indulge in. The Hotel has three see-and-be-scene restaurants and one lounge, including the Italian restaurant LAGO, by award-wining Chef Julian Serrano, featuring a progressive dining experience featuring fashion-forward interiors, creative Italian cuisine and the most spectacular views of the Suzhou River. Chinese restaurant Mansion on One, all-day-dining restaurant Café Bellagio, and the Lobby Lounge.The calming 1,900-square-meter Spa at Bellagio Shanghai occupies two floors featuring treatments blended with traditional Chinese techniques. The spacious gym and adjacent movement studio feature Technogym equipment. Guests can simply indulge in the SPA’s harmonious atmosphere or enjoy a swim in the 20-metres pool to round off their Spa experience.
WWAN CHAN2024.06.04
A special shout out to our butler, Ms. Penny. Thanks for your warm welcome and kind arrangement. We enjoyed our stay very much. The hotel location is strategic, and the view of the bund was breathtaking. We enjoyed our breakfast very much, sumptuous selection. Thank you Bellagio by MGM and the crew for making our stay wonderful.
Hotel near Shanghai South Railway Station Area,Shanghai3.1% of visitors choose this area
MGM Shanghai West Bund brings true entertainment and hospitality to Shanghai's West Bund, situated at the heart of one of Shanghai's most dynamic hospitality hubs. It offers diverse, artistic, and lively experiences that exceed all expectations in a stunning location on the Huangpu riverfront. The hotel is surrounded by over 20 cultural and art institutions, with the Expo site and Qiantan area just across the Huangpu River. Additionally, guests have convenient access to Xujiahui, Longhua Temple, Shanghai Botanical Garden, and a variety of commercial and entertainment options. For business travellers, the headquarters of BMW, Alibaba, Tencent, NetEase, McDonald's, and other prominent enterprises are all within walking distance.
KKarhoe Chan2024.10.31
Very good ambience, environment and services. Everything there was perfect and awesome ! Will be back for staycation again ! Helpful and professional GRO, specially thanks to Emily Cici for organise and arrange my proposal marriage. You will have a bright future and continue keep it up your good work !
氛围、环境和服务都非常好。那里的一切都完美无缺!还会再来度假!GRO 乐于助人且专业,特别感谢 Emily Cici 组织和安排我的求婚。你会有一个光明的未来,继续保持你的出色工作!
Hotel near Sheshan, Songjiang University Town,Shanghai
The Yuluxe Sheshan, Shanghai, a Tribute Portfolio Hotel is an ideal spot for travelers wanting to discover the city. Visitors to Shanghai will find that the Yuluxe Sheshan, Shanghai, a Tribute Portfolio Hotel is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 14km from Songjiang North Railway Station and 23km from Shanghai Hongqiao International Airport. This hotel is located near many of Shanghai's attractions including Shanghai Happy Valley - Shangri-La, Shanghai Sheshan National Tourism Resort and Shanghai Yuehu Sculpture Park. When guests have some time on their hands they can make use of the onsite facilities. For those driving themselves, parking is provided on site. According to our guests, the location of this hotel is one of the best around. This hotel is a popular accommodation for guests traveling with families.
GGuest User2024.11.16
We brought our 2 year old daughter here for 3 days and 2 nights. We had a okay but slightly underwhelming experience.
The pros:
The suite was large and spacious, and had a powder room attached to the living room
The hotel was not busy (in the middle of November) and we enjoyed the peaceful and quiet atmosphere
The hotel has several kid-friendly activities/amenities on site, including an artificial beach, indoor playroom and a small farm where you can feed animals
The hotel is a relatively short drive from central Shanghai
The hotel staff were generally friendly and helpful, and our butler kindly arranged for us to check in early
The cons:
The indoor playroom is dated and the air inside was stale. Despite it being closed for cleaning during lunchtime everyday, I noticed a fair amount of debris and hair in the ballpit and sandpit.
While there was a good range of animals on the small farm, the animals were dirty and not well kept
The separate area for feeding cats was also dirty and some of the cats did not look healthy
The buffet breakfast was below average
We ate at both of the hotel restaurants and found the food mediocre and overpriced
Outstanding
9305 reviews
9.5/10
Price from
PHP 4,672
per night
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See All Hotels With Pools in Shanghai
Top 20 Premium-Hotels in Shanghai
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Discover our curated selection of premium hotels in Shanghai for your next stay
No.
1
9.6/10
3188 review
JW Marriott Marquis Hotel Shanghai Pudong
Hotel near Lujiazui Area, Shanghai
"Delicious breakfast""Great for kids"
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No.
2
9.6/10
6432 review
Shangri-La Qiantan, Shanghai
Hotel near Qiantan, Shanghai
"Delicious breakfast""Convenient for shopping"
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No.
3
9.5/10
13496 review
Pudong Shangri-La, Shanghai
Hotel near Lujiazui Area, Shanghai
"Delicious breakfast""Fantastic river view"
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No.
4
9.6/10
5499 review
MaxX By Steigenberger on the Bund Shanghai
Hotel near The Bund Area, Shanghai
"Great location""Friendly front desk staff"
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No.
5
9.3/10
3092 review
The Sukhothai Shanghai
Hotel near Jing'an District/West Nanjing Road, Shanghai
"Friendly front desk staff""Great design"
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No.
6
9.4/10
3776 review
The Langham Shanghai Xintiandi
Hotel near Huaihai Road Area/Xintiandi Area, Shanghai
"Great location""Delicious breakfast"
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No.
7
9.6/10
3900 review
InterContinental Shanghai Ruijin
Hotel near Huaihai Road Area/Xintiandi Area, Shanghai
"Classy environment""Friendly front desk staff"
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No.
8
9.7/10
6418 review
Guang Fulin Prime Hotel Shanghai
Hotel near Sheshan, Songjiang University Town, Shanghai
"Great for kids""Delicious breakfast"
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No.
9
9.6/10
3280 review
Xijiao State Guest Hotel
Hotel near Hongqiao District, Shanghai
"Classy environment""Garden view"
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No.
10
9.4/10
3242 review
InterContinental Shanghai Harbour City
Hotel near Dishui Lake and Lin-gang Area, Shanghai
"Great for kids""Delicious breakfast"
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No.
11
9.3/10
11422 review
Grand Hyatt Shanghai
Hotel near Lujiazui Area, Shanghai
"Classy environment""Friendly front desk staff"
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No.
12
9.6/10
6593 review
Shanghai Marriott Marquis City Centre
Hotel near People's Square Area, Shanghai
"Near shopping area""Friendly front desk staff"
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No.
13
9.1/10
3026 review
ULTRAMAN HOTEL
Hotel near Dishui Lake and Lin-gang Area, Shanghai
"Great for kids""Classy environment"
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No.
14
9.5/10
1160 review
Metropolitan Seclusive Life In Wukang rd Shanghai
Hotel near Huaihai Road Area/Xintiandi Area, Shanghai
"Delicious breakfast""Classy environment"
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No.
15
9.4/10
1858 review
Melia Shanghai Parkside
Hotel near Shanghai Disney Resort, Shanghai
"Classy environment""Great for kids"
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No.
16
9.4/10
5428 review
Kerry Hotel Pudong Shanghai
Hotel near Pudong New International Expo Center/World Expo Area, Shanghai
"Great for kids""Has play area for children"
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No.
17
9.4/10
2639 review
The Portman Ritz-Carlton, Shanghai
Hotel near Jing'an District/West Nanjing Road, Shanghai
"Delicious breakfast""Friendly front desk staff"
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No.
18
9.6/10
3979 review
Joya Hotel Shanghai Lujiazui
Hotel near Lujiazui Area, Shanghai
"Fantastic river view""Friendly front desk staff"
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No.
19
9.1/10
6060 review
Andaz Xintiandi Shanghai, by Hyatt
Hotel near Huaihai Road Area/Xintiandi Area, Shanghai
"Great location""Friendly front desk staff"
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No.
20
9.5/10
2901 review
Shanghai Moller Villa Hotel
Hotel near Huaihai Road Area/Xintiandi Area, Shanghai
"Delicious breakfast""Great design"
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Latest Reviews for Shanghai Hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
9.6/10
Excellent
GGuest UserThe staff is nice and supportive. They create a warm welcome when you enter the entrance.  There are a breakfast can be included in the second floor and also the laundry room for free.
there is a shuttle bus for,which can deliver you to the city.
Overall is a nice day at Mercury Hotel in Shanghai, which we love
Hotel near Yu Garden Area, Shanghai 1.9% of visitors choose this area
Price per night from:PHP 3,784
9.6/10
Excellent
SSlingerlandI had to move out of my Appartment for construction purposes. The hotel is around the corner of my Appartment.
The room is super small and obviously a little bit bigger space would be welcome.
The scent is nice, but caused allergies around my eyes. SO maybe change the scent and diffuse a natural one in the future
김김I have stayed in multiple hotels in SH. Including The Conrad, Renaissance, Pudong Intercontinental and Maxx. Maxx is definitely a hotel with Character, Style, and Color. unlike your everyday & everywhere the same ‘typical 5* hotel’ it has many ‘caring’ features for a truly delightful experience. the flowery scent of the lobby area and the service coffee machine and tomatoes in the lobby, are just some of the small but very delicate warmth that I felt while staying at Maxx. the wooden floor in the room was very good too, especially with kids because carpet floors, how ever much you clean, it does have that raggedy smell with time. but not at maxx. The view? second to none obviously. the location? prime - right in front of the ferry to pudong. and 5-10mins from yuyuan gardens. Especially, the staff. I have had my share of rather unfriendly staff in China. But all of maxx’s staff were sooooo friendly and warm and kind. the door men (both Chinese and western person) - they helped us every time we went up and down the entrance stairs with our pram with the baby, and the check in staff were so caring too. And i see a lot of people complaining about the fact that the staff are not fluent in English. Bro, turn on your google translate man. you are half way across the Earth in China, and no where does it say anywhere ‘our staff are fluent in English’ - ‘when in Rome…’ - But to be fair, Maxx had multiple lady staff who were sufficient in English to my surprise, and she was really nice and helpful. (please give her a raise lol).
Anyway I will definitely stay here again w/o even looking at other hotels in SH for sure. 10/10.
Hotel near The Bund Area, Shanghai 2.7% of visitors choose this area
Price per night from:PHP 8,031
9.5/10
Outstanding
KKhosIt was very worth the for 4 night stay. Breakfast was very excellent, tasty and delicious deserts, you can have any food type, drinks you could get. Service were excellent, such as receptions, they are easy to communicate in English compared to how difficult it can be to understand people at China. The location itself is very perfect. There is a nearby mall only 1 crossroad ahead you can get anything you like at there such as Starbucks, Subway, Pizza hut, KFC, Supermarket, Mcdonalds, and the metro is only few walks away which is SUPER convenient for us to transport. Also if you're visiting the Shanghai Disneyland they will transport you there without any charge. When we arrive in Shanghai again, we will definitely come back next time. Thanks to the staff members for excellent service.
Hotel near Shanghai Disney Resort, Shanghai 34.7% of visitors choose this area
Price per night from:PHP 3,073
9.5/10
Outstanding
จจารุวรรณDisappointing Experience at The Ritz-Carlton Shanghai
I stayed at The Ritz-Carlton Shanghai for two nights, and unfortunately, my experience was far from the luxury service I expected.
1. Discrimination at Flair Rooftop Restaurant
On my first night, I visited Flair, the hotel's rooftop restaurant. Before going, I was told at the lobby that the restaurant operates on a first-come, first-served basis, with no reservations. However, when I arrived at around 5:50 PM, the restaurant was only 20% occupied, yet the host told me it was ”fully booked.”
Then, the host questioned my intent, asking whether I was there for drinks or dinner. When I said ”dinner,” he suddenly mentioned a 1,600-yuan minimum spending requirement. I agreed without hesitation and ended up spending over 2,200 yuan. But what truly bothered me was the initial rejection and the selective enforcement of the minimum charge, implying that I was being judged based on my appearance or nationality. If the restaurant was truly full, why was I offered a table once I confirmed I would spend a significant amount?
2. Misleading Room Upgrade Offer & Hidden Promotions
When I checked in, I had already booked a suite with a city view for around 4,000 yuan. However, the receptionist tried to upsell me a Pearl Tower view for an additional 3,300 yuan, which is an unreasonable price just for a different view.
What’s worse is that she failed to inform me about an existing hotel promotion: (cant remember the amount exactly) If I pre-purchased 1,000 yuan, I could use 1,400 yuan at Flair rooftop restaurant. I only found out about this the next day and when I asked whether I could retroactively apply this promotion to my bill (which was charged to my room), I was told it was not possible because I had to buy the package in advance. Had I known about this offer beforehand, I would have gladly used it. Instead, the staff prioritized upselling me a more expensive view rather than informing me of real benefits available to hotel guests.
3. Concierge Service & Taxi Nightmare
The service at the concierge was another major disappointment. I had a reservation at a Chinese restaurant across the river and asked the concierge to arrange a taxi for me. Knowing that taxis in Shanghai can be unreliable and tricky (as I had experienced the night before with an airport taxi taking me to three wrong hotels and turning off the meter), I was relieved when the concierge used Didi (a ride-hailing app) to book a ride.
However, when the car arrived, the concierge instructed a bellboy to walk me to the car, but he never confirmed whether it was actually mine. Just as the door was closing, a woman with luggage rushed in, claiming it was her ride to the airport. It turned out the car was not for me but for an entirely different passenger!
At this point, I was already late for my dinner reservation. When I walked back to the concierge to ask what happened, he seemed irritated and dismissively said, ”Don’t worry” before reluctantly walking me to the correct car. This lack of professionalism and carelessness was incredibly frustrating. If you’re arranging a ride for a guest, ensure they get into the correct car.
Final Thoughts
This all happened in just one night—I can't imagine what else could go wrong during my stay. I sincerely hope no other guests have to go through such an experience. The Ritz-Carlton brand is known for its luxury and top-tier hospitality, but what I encountered was discriminatory treatment, misleading sales tactics, and poor service coordination.
I hope management takes this feedback seriously and improves their service, ensuring all guests receive fair and professional treatment, regardless of their appearance or nationality.
Ps: nice swimming pool by the way!!
Hotel near Lujiazui Area, Shanghai 6.7% of visitors choose this area
Price per night from:PHP 16,062
9.3/10
Very Good
PPoh Yong Wenlocation: convenient and easy to get to. Didn't take long to book a didi ride when im leaving the premises. Some of touristy spots are 10ish minutes ride away
Service: there were 3 service staff at the counter at any time. A manager by the name Christina was exceptionally helpful with directing me to the places I needed. Posting mail was convenient.
China post is 5mins away at the main junction.
Hotel cleanliness is top notched too
Hotel near Train Station Area, Shanghai 6.4% of visitors choose this area
Price per night from:PHP 1,938
9.3/10
Very Good
GGuest UserHad a fantastic stay in Shanghai! The hotel’s ambiance and amenities were top-notch, making it a truly enjoyable experience from start to finish. A special shoutout to the VIP ambassador, Charlotte—her exceptional service and attention to detail made my visit even more memorable. She went above and beyond to ensure every need was met, adding a personal touch that made me feel valued as a guest. Highly recommend this place for anyone looking for a seamless and delightful stay!
Hotel near The North Bund Area, Shanghai 1.3% of visitors choose this area
Price per night from:PHP 13,961
9.3/10
Very Good
KK_JEJMy family stayed at this hotel for our Shanghai city tour. The hotel check-in was done by the staff member, ‘William’, and he accepted my daughter’s request to stay in a high-rise room, which was very nice. The location of this hotel is also very good, so I would like to visit again on my next trip to Shanghai.
Hotel near People's Square Area, Shanghai 9.3% of visitors choose this area
Price per night from:PHP 5,382
9.0/10
GGuest UserWe booked a Parent-Kid Suite, which was advertised to accommodate four adults, but throughout our stay, only three towels were provided. Additionally, the only bathroom is located right next to one of the bedrooms, with no door and a fully transparent shower space. This setup is extremely awkward and inconvenient unless you’re traveling with very young children. The noise from the bathroom also inevitably disturbs whoever is sleeping in that bedroom.
Another disappointment was the check-in process. We arrived at the hotel around 4 PM, but the front desk informed us that our room was still not ready due to a late check-out from the previous guests. This was frustrating, especially after a long flight, as we had expected to check in on time and freshen up immediately.
That said, aside from the strange room layout, the hotel does have its positives. The location is great, with a partial view of The Bund, and the price is reasonable for this area.
Overall, while the hotel has potential, the room design and service need improvement.
Hotel near The North Bund Area, Shanghai 1.3% of visitors choose this area
Price per night from:PHP 6,193
8.3/10
GGuest UserStaff were friendly & helpful in spite of the language barrier. I’m not tech savvy so unable to use translator.
Breakfast was good & they provided free luggage storage for a few days, as they said they would when this question was put forward to them before my stay.
Very conveniently located near the Shanghai Railway Station from where I took my train journey.
What’s the typical price for hotels with Swimming Pools in Shanghai?
For hotels with Swimming Pools in Shanghai, the average price on weekdays is PHP 5,217, and the average price on weekends (Friday–Saturday) is PHP 5,406.
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