Hotels in Huaihai Road Area/Xintiandi Area, Shanghai

It was overall a great stay. The lobby is cozy, fragrant and dimly lit with soft yellow lighting. The room is not very big but there was enough space to move around comfortably. Love the shower with instant heating and water temperature digitally displayed and the hairdryer has good wind strength. The toilet seat is electronically kept warm and wash basin tap comes with hot water, which really made a difference during cold weather. Breakfast was simple but delicious, with variety enough for a nutritious start to the day. The noodles made by the robot was unexpectedly quite tasty. The complimentary late night porridge was also a warm touch to end the day for guests. There are books spread out throughout the public spaces for guests to borrow (all Chinese books though). The location is rather convenient, about 10-15min walk to 2 metro stations, Jing An Temple Station and Nanjing West Rd station, lots of eateries nearby and a few shopping malls like Kerry Centre are also within walking distance, plus the beautiful Jing An Temple of course. Special thanks to the kind staff named Weekend (Zhou Mo) who extended complimentary late check out till 4pm in view of my late flight.

Front Office Service was great! From the moment we arrived, the receptionist greeted us with a warm smile and promptly checked us in. They were very attentive to our needs, providing useful information about the hotel facilities and local attractions. The process was efficient and hassle-free, making our arrival smooth and enjoyable. Overall, the front office staff exceeded our expectations with their professionalism and friendliness. We would definitely recommend this hotel to anyone looking for exceptional service during their stay.

Stayed for 3 nights and felt very good. The quiet yard has osmanthus trees, flowers and plants. Sitting at the small table under the umbrella shed and listening to the parrots is so comfortable. You can also park for free in the yard, which is really great! The room decoration and equipment are very new, the socket arrangement is very reasonable, there are bedside tables, tables, water tables, and bathrooms, and there is a small refrigerator in the room, which is very good for cold drinks in summer. The hotel waiters are very good, patient and considerate. The breakfast is very rich, the restaurant layout is also very interesting, and there is a sewing machine! The location is good and travel is very convenient. The children don’t want to leave after staying here. They said they must stay in the terrace room next time to experience it.

Excellent concierge team. The front desk and all the colleagues went above and beyond! We arrived on 5th July. Our child felt unwell from the travelling. The hotel staff was very helpful in helping us find a hospital who would offer outpatient appointments without pre-booking. She helped to get us a taxi. They are a credit to their employer. Nice and clean hotel room. Lovely breakfast buffet. Perfect location. A++++

As a business traveller, when I go to a hotel, I crave familiarity, as there are often enough surprises at work. At the Radisson Xing Guo, I had high expectations, check-in process was smooth and the room was nice. However, when I came back after work, the dirty cups were still inside my room and when I called down to front desk, they sent replacement glasses from room service without any spoons after a long wait. On my second day returning from work, there was only half the normal nunber of bottles of water. The continuous little errors were unfortuante as I never knew what else would go wrong. Hotel overall was nice, and should definitely spend more time training room servicing staff.

Location: it is mostly 25-30 RMB DiDi ride, less than 30 mins travel time away from key attractions such as 豫园，外滩 etc, pretty convenient. Only downside is that google GPS may not pick up the hotel accurately.(might be phone issue?) Cleanliness: Generally clean, cleaner missed out some rubbish, but other than that it is fine, there is also a namecard given for direct feedback with cleaner & I always see 1 cleaner on the floor so it is quite easy to get things settled. Service & amenities: Receptionists are helpful, they also help with laundry (switching from wash to dryer) which saves hassle. Washing machine and dry capacity is big! Breakfast food is decent. There is also robot delivery to hotel room/storage lockers for delivery at first floor. Others: View is pretty ok, quiet area away from city bustle.

Friendly staff and efficient service. Hot tea upon arrival. You can simply inquire or request anything on WeChat and they will send a robot up with things you need or your takeaways. Room was clean. 10 mins walk to big shopping malls. Had a good stay, highly recommended.

Because the stitches for the ENT surgery could not be removed until the next day after discharge, we booked a room in the Education Hall temporarily. When we arrived there, it was just after eight in the morning. The front desk guy helped to clean the room first and let us check in before ten o'clock, so that we could have a good rest. Special thanks 🙏. At night, I had a nosebleed and soiled the pillow, quilt, and towel. When I checked out the next day, the cleaning lady said that they could be cleaned, and the front desk did not charge any additional fees. It was a super warm hotel! Moreover, the location is very advantageous, the rooms are large, and it has its own parking lot. Next time I go there, I will choose the Education Hall without hesitation!

Hotel staff are very responsive and understanding; thank you for the quick response about my clothings. Location is incredibly good for metro wise, but not as great when calling for Didi as the default pin is along the yellow lined street, especially during peak hours. Clean as always for Atour hotels.

It was a nice hotel to stay, close to the train station and walking distance to a lot of local shops and restaurants. The hotel entrance is a bit inconvenient to get to, but someone was at the entrance to help us with carrying the suitcases to the lift. The reception is on the 6th floor. There are laundromat available and you can rent vinyls to your room, just need to pay the deposit. The room is spacious and has everything we need. The bed was comfortable, I personally don't like soft beds and it was perfectly fine. The staff doesn't speak English at all but they were helpful and we managed to communicate with them with just google translate. We also like that their checkout time is later than most hotels and we also get to leave our suitcases there to explore more of the city before our departure.