Holiday Inn Hotels in Shanghai

I stayed at **Holiday Inn Shanghai Hongqiao** for two nights and had a **wonderful experience**. The hotel is **clean, modern, and well-maintained**, with everything in perfect order. What truly stood out was the **exceptional staff**—they were **polite, professional, and always willing to help**. Their hospitality made my stay even more comfortable. The location is convenient, and the rooms are spacious with great amenities. If I return to Shanghai, I will **definitely choose this hotel again**. **Highly recommended** for both business and leisure travelers!

Big thanks to Yves for accommodating us for an early check in. The hotel is amazing: modern, clean and it saved us a trip, we woke up 2 hours before the flight, checked out in 10 min, ran to the terminal 1 and made it in time, just because the hotel is so conveniently located and no commute needed Also we went exploring the city, left by maglev and came back by the metro, again just inside the area between the two terminals We are coming back to Shanghai and will book it again for sure

Hotel is clean . Located close to railway station and subway. Front desk is helpful and kind. Luggage storage for free. Night snack, bar with beverages for free. I would recommend this hotel to anyone coming to Shanghai Jing'an district. I Loved my stay.

I stayed one night at the Holiday Inn and was genuinely impressed. The room was clean, cozy, and had everything I needed for a comfortable stay. What really stood out was the service—Maggie at the front desk was absolutely wonderful! She was warm, helpful, and made the whole check-in experience smooth and welcoming. It’s rare to meet staff who go above and beyond like she did. Everything from the location to the amenities made for a hassle-free, relaxing night. Highly recommend, and big thanks to Maggie for making it a great stay!

I recently stayed at the Holiday Inn and had a pleasant experience. The room was clean and spacious enough for our kid, making our stay comfortable. The standout feature, though, was the service from the staff. Song and his team at the reception were very helpful and attentive. The breakfast buffet included in our booking offered a good mix of Western and Asian options. Each morning, we enjoyed a bowl of wonton noodle soup to start our day. Overall, I would recommend this hotel for its cleanliness, good service, and the breakfast options. We would consider returning in the future.

I stayed here three times in a row every time i am back to shanghai for work, i will always stay in Xuhui especially at Hauxia Holiday inn and this is because of the comfort i get while stay at it, the service is amazing including the concierge, the staff the front desk, there is a delivery center which can help you collect your packages and food, BOB huang showed great service and gifted me with cards which can be exchanged for drinks and fruits, Jeddi zhang helped me with my luggages with a big smile in his face, and Zhnag jizhe afforded me with a beautiful view while choosing a room, there is a well equipped 24 h laundry room and gymnasium, i always and will stay here, if you have work to do in Xuhui, stay at huaxia, metro station is very close which gives you access to many spots in the city,

We were going for a 4D3N trip for my birthday. The room was nice in a comfortable size and with a great view. The location is perfect to me and very convenient. It is walkable distance to the Bund along with many popular shops. It will be nicer if more amenities would be provided, eg. comb, toothbrushes. The water overflowed in the shower room while I was taking shower the next morning of our arrival unfortunately. I called the Service Center and the act quickly. The technician came right away checking. In another 5 mins, staff Dylan came for a room change with an upgrade. Dylan is professional and considerate. He checked my preferences of room even for the upgrade.

The hotel is a little bit tired, but has the best location ever. Two metro stations are in about 500m. Some staff doesn't speak English but nevertheless we got the best ever possible help (for example, we had to go in an airport asap and we got taxi in 10 minutes). Breakfast was the best part of our stay.

Service is friendly but your expect to sweat inside a hotel room. Since complaints does not work in this hotel while I having a toddler and significant baby foods / groceries that reframed me to change hotel as no better option for me while on a working trip 8d/7n, I am still at 30th floor while writing this review. 3rd room changed and finally has a room that with approximately 1cm that allow external airflow, I believed the inconsiderate and definitely sucks management controlled the air condition that lobby or walk way of hotel is cooler than the room that I observed preset 27.5/28c in day time and 26.5c during night. It is my first time with holiday inn and it would be forever last. Imagine that we do not have a good hours of night sleep due to heat and sweat even though without blanket. I would rate the worst hotel ever anyone would like to experience it. More over, I overheard and chat with one of customer that having same compliant. A spoiled service would tarnish the industry image and the country tourism. Since OCT 2024-APR 2025, visited 3 times to pudong Shanghai and worst decision made when tag along my young daughter in this hotel after experienced decent services from the other two hotel. Select the hotel due to nearby to a mall that my child can spend time while I am away to work. Sadly a devastating decision, forever BAN holiday inn in my list.

The location is good not far from subway station and the mall. Room is nice and clean. Hotel staff was very nice and friendly also helpful, Especially Sky Zhu in night shift. I’m checked in and out all in night time and he always good service.