Hilton Hotels in Shanghai

Once again staying at the Xiangyuan Hilton in Hongqiao, Shanghai, everything went smoothly. The hotel is located near the Caohejing Development Zone, which can be reached by taxi in 15 minutes, making it convenient for travelling to work. The front desk service was great. I was greeted with a friendly manner and arranged for a nice room. The hygiene of the room was very clean, the linens were very neat, even the cups showed signs of careful cleaning. I enjoyed the gym facilities at this hotel, the variety of equipment was very good for my fitness needs. Overall, a very satisfying stay and would like to return again when opportunity arises

The Hotel personnel are so welcoming and hospitable. The room's view and decoration is stunning, comfortable bed. The hotel location is perfectly close to the Jaingsu road metro station. The breakfast has various both Chinese and Western style dishes. It's strongly recommend to stay in this hotel to all travellers visiting Shanghai.

Amazing room and view, great experience and ten outta ten service. In addition, I had some problems to check into other hotels due to troubles with communication, but Hilton’s English line helped a lot and I was able to check in without any problems. Great breakfast as always, full of variety, this experience makes we want to stay in Hiltons more.

The experience was great. The room had a wide view, facing the apron and runway. It was really worry-free for parents with little boys. The children could lie on the window and watch the planes take off and land for an hour. The facilities were very new, but there was no smell of a newly opened hotel. This was handled very well. The room was clean and hygienic. The brand new capsule coffee machine seemed to have never been used, and there was not a trace of coffee grounds in it. It was very comfortable to live in. Surprisingly, I could hardly hear the roar of the plane. Occasionally, there were sound waves from landing planes, but it was only a slight sound. There were very few planes after 11 o'clock, so I slept very well. The front desk and room service were very good. The lounge staff was warm and thoughtful. Special thanks to Alex, the guest relations manager, for his careful care during the stay and for helping us coordinate the late check-out, which greatly facilitated our travel arrangements. The breakfast was rich, the wontons and freshly cooked noodles were very appetizing, the lounge environment was quiet and suitable for rest, and the afternoon tea tasted good. The overall cost performance was still very high, free parking was available, and it was especially worth mentioning that the hotel lobby could directly lead to the departure floor of Terminal T1, which was very convenient.

This is a newly opened hotel with full sincerity. Upon check-in, we were upgraded to a deluxe twin room and our check-out was delayed until 2pm. As soon as I entered the door, someone helped me with my suitcase, and then someone helped me press the elevator 🛗Minibar is currently free (but I didn't drink much, and it was inconvenient to open it with a bottle opener.) Facilities: My favorite thing about the bathroom is the small stool where I can sit and do my makeup and skin care. However, the movable mirror can only be adjusted left and right, not up and down. If you want to use the round mirror, you have to stand up. The hair dryer is not a Dyson. There was no writing desk in the king-size bed room, so the front desk helped me change it to a twin-bed room, which had a writing desk. Next to the desk is a huge floor-to-ceiling window, and the view you can see is the ”Gate of Science” towering into the sky on the side, haha. Service: The hotel check-in was good, but I felt a little unhappy when I came back to pick up my stored luggage. I asked ”where is the socket?” 🔌, and the lady selling cookies and desserts in the lobby pointed me to the place, and I sat there to charge my phone. The lady said that you can only sit here if you make a purchase, but there were three men sitting next to me in the so-called consumption area, not making any purchases but looking at their phones. Next time, I should treat them equally and chase away those men who are looking at their phones. Or separate the rest area and consumption area more clearly.

I originally booked 2 rooms for a parent-child trip with my parents and children, and planned to check in on 9/16. Molly contacted me in advance and added WeChat. As a result, the typhoon disrupted the itinerary, and I bought the Ctrip Select Package. I couldn't modify or cancel it by myself after booking. I tried to contact Molly to reflect whether the check-in date could be adjusted due to special weather. She helped to feedback to the reservation department. Not long after, Ctrip called and assisted in changing the date. This experience was really good. The hotel and Ctrip staff were very flexible👍 Although the check-in day was a weekend, there was a typhoon and heavy rain the day before. There were not many people in the hotel, and most of them were also with their children. The indoor swimming pool and the small beach are downstairs in Building 2. The slide and cute pet park are in the area behind Building 1. If you don't want to spend extra money, dig sand, swim, and slide on the small beach, which is more than enough for the children to discharge. And my children like to watch TV and eat snacks in the hotel room. You need to go to the lobby to get the takeaway food yourself, because the two hotels I stayed in before both had robots delivering food. There is a gap when there is a comparison. I hope it can be upgraded and optimized in the future. The overall experience is good, the scenery is very quiet, and the air is very fresh. I will come again if I have the chance.