I'm genuinely speechless. I left my room card inside when I checked out, and they're demanding 50 for a replacement, claiming it's lost. Even Waldorf Astoria isn't this difficult! I was busy moving and couldn't respond immediately, but they kept hounding me. They wouldn't even let me transfer the money to their company account, insisting I pay their personal account instead. A hostel room card for 50? And they still have the nerve to ask for a good review? There's no elevator, and it wasn't mentioned on the details page. Everything in the shower was covered in water stains, and there were bugs flying around the room. I asked if someone could help me with my luggage because I had a fractured bone, but no one did. I ended up having to find a delivery driver to help me. Parking near the entrance is also a hassle. This is my first time leaving a negative review for a hotel; I usually don't make things difficult for businesses, but this place genuinely disgusted me. Staying here brought nothing but bad luck. Also, I've already paid, and I never took the room card out after I brought it in. I've searched everywhere. They just told me they couldn't find it! Who knows if they're just trying to charge me because I used points to stay here!
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