Four Points Hotels in Shanghai

The location of this hotel is very good. In general, it was a nice experience, but the breakfast was the same food for all 3 days we stayed. If will be more diverse will attract more foreigners.

My best friend and I took our two kids to Disneyland and stayed at this hotel overnight. The environment was fantastic! The front desk kindly upgraded us to a themed twin room when they saw we were traveling with children. The kids absolutely loved the room, especially as it featured a Nai Long character and a little tent inside. As soon as we walked in, they exclaimed how lovely it was! Food delivery was also super convenient, with a robot bringing orders directly to our room. The breakfast spread was very rich, and the kids all enjoyed it. This hotel was truly excellent value for money! My best friend kept praising it, commending me on finding such a great place. Oh, and the service was fantastic too. They even offered shuttle bicycles for guests. When we left, we had arranged a car via the regional transport service. The car we booked had an 'Anhui A' license plate, and seeing a vehicle from our hometown felt very familiar and comforting. We also discovered on this trip that the regional line gets you to Hongqiao Station in just thirty minutes. Overall, it was a superb experience! Definitely a five-star rating!

The room was very spacious, featuring two comfortable beds and plenty of room. The view from the 18th floor was excellent and very expansive. The front desk staff were exceptionally friendly; hotel personnel greeted us warmly upon arrival, and the bell staff promptly assisted with luggage storage. The hotel lobby was grand and impressive. Surprisingly, floors four and five house a lively food street, a cinema, and a children's play area. The location is superb: right outside, there's a bustling shopping street, an RT-Mart supermarket is next door, and Jiuguang Department Store is just a minute's walk across the road. Shanghai Railway Station is only two subway stops away, and Tongji University Tenth People's Hospital is a mere four-minute walk. The nearest subway station is also just a six-minute walk. Overall, it was a fantastic stay. I hope the hotel continues its excellent service, though I would suggest that the room carpets could use a thorough cleaning.

The hotel is located near the Shanghai Exhibition Center, but it isn't within walking distance. Due to heavy traffic and numerous traffic lights, it takes a minimum of 15 minutes by taxi to reach the center. There are no nearby train options, so you're limited to public buses and taxis. While the hotel is relatively new, the management did not meet my expectations for a Four Points by Sheraton. When I entered the gym, I found dumbbells and used towels scattered around the bench. While I was on the treadmill, a staff member came in to tidy up the area. However, when I approached the bench, he told me to put back the dumbbells on the rack after use, which I would have done without prompting. This interaction felt quite unwelcoming. There was no hand soap in the room toilet. I also noticed a smell of cigarettes in the hallway as soon as I exited the elevator. Although smoking is common in China, even in no-smoking areas, I didn't expect this from a Sheraton hotel. The sound of doors slamming from neighboring rooms was quite disruptive. On a positive note, the bed is comfortable, and the window view is nice. However, I cannot recommend this hotel to travelers, even those attending exhibitions. There are better options available near the exhibition center at reasonable prices, or you might consider hotels further away since you'll likely be taking taxis.

We chose the Sheraton for our Legoland trip with the kids, and it was excellent in terms of environment, cleanliness, facilities, and breakfast. We headed directly to the park from home in the morning. For the return trip in the evening, we had booked a shuttle. However, there was only one scheduled service at 7 PM, and we unfortunately missed it because we couldn't find the pick-up location in time. A small suggestion for improvement would be to clearly mark the shuttle pick-up spot on your promotional pages and to proactively contact booked guests to inform them of the location. Another issue was that the contact number listed on the promotional page rang unanswered after several attempts. On the day of check-in, the front desk mentioned complimentary fruit, but when I called later to ask about it, I was told there wouldn't be any. Despite these minor inconveniences, the overall stay was still okay.

When I checked in, it might be because of the agent that the data was not pushed in time. Ctrip’s confirmation text message said that it had received the check-in information half an hour later. It seems that the agent I found is not good... I booked a standard room and a king-size bed room. When I took the room card upstairs, there were two king-size beds. I was speechless... It took me a long time to go downstairs to change. I sat in the room with my family for a while and felt too hot, so I notified the room service to get a thin blanket. When I opened the blanket on the bed, I found the dirt that was easily reminiscent of the derivative after strenuous exercise (see picture)... I was overwhelmed. Fortunately, my daughter brought the quilt from school in the car and used it to cover herself (see picture). Having said so much, what I mean is that I am unlucky. I met temporary workers...

This business hotel is absolutely ideal for anyone on a business trip! The rooms are quiet and spotless, featuring a spacious desk and perfect lighting – ideal for productivity. Reliable, high-speed WiFi ensures stress-free video calls. The breakfast buffet offers a wide array of Chinese and Western options, perfect for a quick and satisfying start to the day. Its prime location near the subway station makes commuting to the business district a breeze. The staff are professional, efficient, and incredibly accommodating. I'll certainly be back for future business trips.