Name: Four Points by Sheraton Seoul, Guro
Address: Seoul, South Korea
Rating: 8.8

China

Shanghai

United States

New York

South Korea

Seoul

Shenzhen

Kunming

Wuhan

My best friend and I took our two kids to Disneyland and stayed at this hotel overnight. The environment was fantastic! The front desk kindly upgraded us to a themed twin room when they saw we were traveling with children. The kids absolutely loved the room, especially as it featured a Nai Long character and a little tent inside. As soon as we walked in, they exclaimed how lovely it was!

Food delivery was also super convenient, with a robot bringing orders directly to our room. The breakfast spread was very rich, and the kids all enjoyed it. This hotel was truly excellent value for money! My best friend kept praising it, commending me on finding such a great place.

Oh, and the service was fantastic too. They even offered shuttle bicycles for guests. When we left, we had arranged a car via the regional transport service. The car we booked had an 'Anhui A' license plate, and seeing a vehicle from our hometown felt very familiar and comforting. We also discovered on this trip that the regional line gets you to Hongqiao Station in just thirty minutes.

Overall, it was a superb experience! Definitely a five-star rating!

The room was very spacious, featuring two comfortable beds and plenty of room. The view from the 18th floor was excellent and very expansive. The front desk staff were exceptionally friendly; hotel personnel greeted us warmly upon arrival, and the bell staff promptly assisted with luggage storage. The hotel lobby was grand and impressive.

Surprisingly, floors four and five house a lively food street, a cinema, and a children's play area. The location is superb: right outside, there's a bustling shopping street, an RT-Mart supermarket is next door, and Jiuguang Department Store is just a minute's walk across the road. Shanghai Railway Station is only two subway stops away, and Tongji University Tenth People's Hospital is a mere four-minute walk. The nearest subway station is also just a six-minute walk.

Overall, it was a fantastic stay. I hope the hotel continues its excellent service, though I would suggest that the room carpets could use a thorough cleaning.

The location of this hotel is very good. In general, it was a nice experience,  but the breakfast was the same food for all 3 days we stayed. If will be more diverse will attract more foreigners.

The hotel is located near the Shanghai Exhibition Center, but it isn't within walking distance. Due to heavy traffic and numerous traffic lights, it takes a minimum of 15 minutes by taxi to reach the center. There are no nearby train options, so you're limited to public buses and taxis.

While the hotel is relatively new, the management did not meet my expectations for a Four Points by Sheraton. When I entered the gym, I found dumbbells and used towels scattered around the bench. While I was on the treadmill, a staff member came in to tidy up the area. However, when I approached the bench, he told me to put back the dumbbells on the rack after use, which I would have done without prompting. This interaction felt quite unwelcoming. There was no hand soap in the room toilet. I also noticed a smell of cigarettes in the hallway as soon as I exited the elevator. Although smoking is common in China, even in no-smoking areas, I didn't expect this from a Sheraton hotel. The sound of doors slamming from neighboring rooms was quite disruptive.

On a positive note, the bed is comfortable, and the window view is nice. However, I cannot recommend this hotel to travelers, even those attending exhibitions. There are better options available near the exhibition center at reasonable prices, or you might consider hotels further away since you'll likely be taking taxis.

We chose the Sheraton for our Legoland trip with the kids, and it was excellent in terms of environment, cleanliness, facilities, and breakfast. We headed directly to the park from home in the morning. For the return trip in the evening, we had booked a shuttle. However, there was only one scheduled service at 7 PM, and we unfortunately missed it because we couldn't find the pick-up location in time. A small suggestion for improvement would be to clearly mark the shuttle pick-up spot on your promotional pages and to proactively contact booked guests to inform them of the location. Another issue was that the contact number listed on the promotional page rang unanswered after several attempts. On the day of check-in, the front desk mentioned complimentary fruit, but when I called later to ask about it, I was told there wouldn't be any. Despite these minor inconveniences, the overall stay was still okay.

This business hotel is absolutely ideal for anyone on a business trip! The rooms are quiet and spotless, featuring a spacious desk and perfect lighting – ideal for productivity. Reliable, high-speed WiFi ensures stress-free video calls. The breakfast buffet offers a wide array of Chinese and Western options, perfect for a quick and satisfying start to the day. Its prime location near the subway station makes commuting to the business district a breeze. The staff are professional, efficient, and incredibly accommodating. I'll certainly be back for future business trips.

When I checked in, it might be because of the agent that the data was not pushed in time. Ctrip’s confirmation text message said that it had received the check-in information half an hour later. It seems that the agent I found is not good... I booked a standard room and a king-size bed room. When I took the room card upstairs, there were two king-size beds. I was speechless... It took me a long time to go downstairs to change. I sat in the room with my family for a while and felt too hot, so I notified the room service to get a thin blanket. When I opened the blanket on the bed, I found the dirt that was easily reminiscent of the derivative after strenuous exercise (see picture)... I was overwhelmed. Fortunately, my daughter brought the quilt from school in the car and used it to cover herself (see picture). Having said so much, what I mean is that I am unlucky. I met temporary workers...

The Asian man being the counter at check in was not friendly at all. He also took a long time to check everyone in. There was a long line and only he was working. We were tired and when we went upstairs to our room, the key didn’t work. We had to go back downstairs and wait again, only for the man to tell us he gave us the wrong room number. 
On our last day, the fire alarm went off at 1am while we were sleeping. We called downstairs and no one answered. We evacuated the room only to find out it was a false alarm. There was no announcement. Just one person behind the desk telling people who asked him. The fire department shut down the elevators so we had to wait to go back to our rooms. We got very little sleep after that.

Service by front desk was great. Great location. 

There were three negative points:

1) Murky tap water (disgusting look) 
2) Empty body wash bottle (room service should do a proper job)
3) Bugs in bathroom (extremely disgusting)

I was a little skeptical reading online reviews but my stay was excellent.  Location was excellent, I pretty much walked everywhere.  Subway station is across the street.  Toiletries were of good quality, even makeup wipes were provided!  Wifi signal was strong.  I wanted to give a special shoutout to Monica from front desk.  She was very helpful and ever so friendly.

The hotel's location is close to the subway station and easy to get to and from the airport. The hotel is clean, with 1.5-meter-wide twin beds. There are many restaurants nearby, including a Chinese restaurant with delicious Sichuan cuisine. Although the hotel, like some other hotels, does not have toothbrushes, slippers and other supplies, the price of just over 1,000 yuan is acceptable in Manhattan.

My husband and I went to spend Christmas in New York, with my son, daughter-in-law and two granddaughters. Even though we made reservations on different apps, they not only placed us side by side, but also upgraded us to the 17th floor. Everything's good!!

Highly satisfied. Excellent location with convenient transport links. The only minor issue was that the bed sheets were torn. It's a bit pricey. There are many delicious restaurants right opposite. It's quiet, and the environment is great with upscale rooms. Definitely recommend it to everyone! I had been staying at the 24 Guest House next door, which was incredibly run-down and poor. After getting drenched, I booked this place on the spur of the moment, and it was an excellent choice! 👍🏻

Hotel's location is great, just outside of the subway and walkable distance to Myeongdong area. Staff at the concierge speak English so it's convenient. However, waiting time for lifts is a bit long. The kettle provided in the hotel room seems to be malfunctioned.

So recently I have stayed there for 6 nights. Rooms are small. After staying for 2 night we finally received a room cleaning, but they just makeup the bed and gave us a fresh towels and thats it. They forgot to put toilet paper and napkins. Very dusty room need a wet cleaning. Apparently they got a Nespresso coffee machine in the lobby and you have to buy one capsule for 6000W and they don’t offer you cream or milk. Better buy a coffee from coffee shop instead for 5500W. Location is good, there is a 7-Eleven store nearby and Paris Baguette across the street. Even tho the hotel is rated for 4 stars it definitely felt overrated.

Hotel is located a little far from stations such as Seongsu, but is otherwise conveniently located near airport limousine bus stop and train station. It is near to a street with restaurants opening till late at night, making it convenient to grab supper. There is also a Starbucks and Dunkin Donuts outlet at level one of the hotel.

Four Points

Columbus

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