A stay at Grand Westside Manila Bay places you in the heart of Parañaque, within a 5-minute drive of City of Dreams Manila and SM Mall of Asia. This hotel is 2.5 mi (4 km) from Manila Bay and 4.2 mi (6.8 km) from Newport World Resorts.
Pamper yourself with onsite massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and charcoal grills.
Enjoy international cuisine at Cafe By Westside, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 1530 individually furnished guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and desks, as well as phones with free local calls.
"💥Great location and comfortable rooms, but service capacity falls short for the country's largest hotel.💥
While their website boasts being the largest hotel in the country by room count, the operational capacity during our stay didn’t match the scale.
Check-in was a lengthy 45-minute process. There were only four counters open initially (three regular, one priority), and an additional counter was only opened after the line had already grown significantly. For a hotel of this size, guest arrivals should be anticipated and staffed accordingly.
Breakfast was similarly delayed. With only two staff members checking the guest list (one regular, one priority), the line stretched all the way into the main lobby, taking us nearly 30 minutes just to enter the dining area. Claiming the title of the largest hotel comes with the expectation that staffing levels can efficiently handle high guest volumes.
On a positive note, the hotel does have its bright spots:
Staff: Courteous and pleasant throughout our stay.
Room & Comfort: Comfortable rooms with well-carpeted corridors that effectively minimized hallway noise.
Location & Accessibility: Excellent proximity to major malls/casinos (Ayala Malls, MOA, Okada, Solaire, and COD), making Grab pickups after check-out quick and easy.
Verdict 😉:
While the accommodations and location are strong, the frustrating wait times severely impacted the overall experience. Given our stay, we didn't feel it delivered strong value for money."