Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 27, 2026|Deluxe Double With Garden View
Guest User
The hotel's first floor is a casino, and it's quite fragrant. The front desk staff can speak Chinese. While you're getting your room card, the bellhop will take your luggage to your room in advance. The bedding is very comfortable and doesn't have any strange smells, though the bed is a bit high. Overall, I'm satisfied.
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Price per night from:TWD 4,589
Posted onAug 11, 2026|Nobu Deluxe Double Queen City View
Rachel Abigail Bautista AustriaOur stay at Nobu Hotel was enjoyable overall, and we really appreciated the convenient location next to several shopping malls. That said, there are a few points worth noting.
The lobby and elevator areas had a noticeable cigarette smell, which wasn't ideal for us as we were traveling with young children.
We also found the no-outside-food policy a bit inconvenient, especially since the hotel's dining options were limited later in the evening.
The signage to the pool and shopping mall could be clearer. We accidentally tried to use a nearby pool that turned out to be for another hotel, which caused some confusion. The staff eventually allowed us access after checking our room number, but the interaction felt a bit tense, and our children were repeatedly watched closely even with my husband supervising.
Breakfast offered good variety, with both buffet and à la carte choices available. We opted for the buffet, which is served at the Hyatt Hotel and requires a short shuttle ride. On our first morning, we paid 155 HKD for one buffet access. The next day, reception staff offered promotions—30% off for new members or buy-one-get-one for BDO cardholders. We took the buy-one-get-one offer, but when we tried to use it again, we were told it could only be redeemed once per day. This restriction hadn't been mentioned earlier, and it was disappointing that the staff didn't offer any flexibility or attempt to void the transaction.
Overall, it was a decent stay, but given the price point, we would likely explore other options next time.
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Price per night from:TWD 3,636
Posted onJul 4, 2026
Guest UserHas a lovely stay, hotel was clean and staff were very attentive. First couple of nights breakfast was very limited however after speaking with the concierge elevated the experience the next day. Hotel room was spacious and well appointed. Over all a fantastic time spent and we look forward to coming again.
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Price per night from:TWD 1,854
Posted onApr 24, 2026|Deluxe King Room
Anonymous UserOverall great location, 711 accessible, same building.
Ayala Malls 5 mins walk, Parqal closed by.
MOA - great for morning walk / exercise, back and forth
Only downside - you can hear people moving and talking outside your room, sometimes bathroom will smell of smoke (possibly from the exhaust)
Lobby - warm and welcoming
Employees - all respectable
Room - clean, cozy, relaxing
Table space - great specially for those who are working
Room Wifi - can be a bit unstable but overall great connection, choose 5g option for a more stable connection
Bed - king size with 4 pillows and warm duvet cover
2 sofa bed - can make larger beds with two sofa beds available in the room (you can request them to arrange this before your check in)
Bathroom - clean, warm and cold water, with hair dryer, towels can be replaced upon request for additional cost, standard set for hygiene care (toothbrush, toothpaste)
Fridge - available, just need to plug it in when you arrive
TV - only cable channel, no netflix or other streaming app
Safety deposit box - available
Swimming Pool - not heated, very cold, great in summer or hot weather
Breakfast - Buffet, a few selection but has appetizers (salad, fruits), main dish, desserts, drinks, coffee, cereals. Overall great food.
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Price per night from:TWD 1,327
Posted onMar 9, 2026|Deluxe Room
Cyrus GeorsuaBooking via Trip.com is very reliable.
Extremeli Suites have excellent customer service from checking in to checking out. The staff even comes by everyday to ask if there are anything I need to make my stay comfortable. Even asked if I need replacement of water bottles used for brewing coffee. The amenities are nice. The view is amazing. I can see most of Metro Manila from the 18th floor I'm staying at.
If Solaire or SM MOA has any more events, I would definitely come back to Extremeli for my next vacation in Manila. 10/10 highly recommend.
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Price per night from:TWD 891
Posted onJun 28, 2026
Shiela A.Before booking, I informed the host that I would be traveling with a baby who has sensitive skin and requested fresh beddings and a properly cleaned unit. I believe this was a reasonable request for a paying guest.
Our stay was disappointing. The unit is quite small for a family of four, especially with the extra bed, which leaves very little space to move around. Upon arrival, we immediately found several cockroaches, and they continued to appear even after a deep cleaning. My daughter became so uncomfortable that she couldn't sleep well and chose to stay at our relatives' house for the rest of our vacation. We were also worried about our baby's safety.
The cleanliness of the unit was below expectations. The shower head and faucet had visible dirt and mold, the mop provided was dirty, there were no extra trash bags, and it seemed the bathroom had not been thoroughly cleaned. We stayed for 8 days, but room cleaning, towel replacement, and changing the beddings were only offered after we raised these concerns. The booking was for four guests, but only two towels were initially provided.
On the positive side, the customer service team took our concerns seriously and arranged a deep cleaning, replaced the towels, and the property staff responded after customer support followed up. We also appreciated the complimentary toiletries.
Overall, I appreciate their efforts to address the issues, but I believe the unit needs proper pest control and a much more thorough deep cleaning. This review is based on our experience and is intended to help improve the stay for future guests.
The photos I uploaded are only a few of what we experienced. Some of the other issues were too unpleasant to photograph, but everything I mentioned in this review is based on our actual stay.
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Price per night from:TWD 787
Posted onDec 13, 2025|Luxury Seaview Family Room
Guest UserA truly exceptional stay experience! From the moment we booked, the host, Guodong, was friendly and provided clear, helpful instructions. The apartment itself was a haven—stylish, quiet, and so comfortable. It felt like a home away from home. We slept great and loved the bedroom and the living room 'that gives natural light. Highly recommended if you're looking for quality and great hospitality! We will stay here again on our next trip.
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Price per night from:TWD 1,546
Posted onOct 15, 2025
Guest User
.
There are many rules before checking in, it is difficult for the guest who has many things to do like barcode etc. It should be done once you have booked on trip.com,, not to many people you have to talk to outside the apps and ask for any requirements. I wish the front desk was the only one you talked to. And The hotel cleaning fee should be included in the payment when booking, it should not be charged after the booking is complete. The rest its ok
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Price per night from:TWD 1,000
Posted onMay 8, 2025
Guest User
We strongly recommend this place. Location is perfect. We find all we need Around. They have very easy check in policy. Friendly guard and reception.
Gordon and his assistant Ms Mary are very responsive and welcoming. Parking is just in front of the reception.
The room and design is very lovely and modern. Its spacious enough for us to have a great stay
Thank you
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Price per night from:TWD 3,186
Posted onMay 8, 2025
Guest User
Feedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2
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Price per night from:TWD 3,674