Romantic Hotels in Doha

We have stayed at this hotel almost every year either as Doha being our destination or a break point for onwards travel or return and all our experiences have been the best to say the least. However, as some say it takes one bad experience and all good ones get suppressed very quick. This stay, our first impression at the checkin left a bad taste to the experience. The hotel policy is that checkin is at 3pm and we know that from previous experience and booking details, however previously the staff were very polite in saying the room was wasn’t ready or they can check us in but a little later and on some occasions we were given a room early, however this time we were bluntly told checkin is at 3pm and to come back then. Baggage can be held. The checkin staff was either overwhelmed with work or angry about something but he did not show professionalism. He was getting upset with another staff member and was bluntly rude. Dashed off in the back telling another staff to stay in the front. We left our baggage and came back at 1.30pm with another staff at checkin and was allocated a room straight away and infect got an upgrade. I made the comment that I wish she was there earlier with him standing next to her. His reaction was, ‘sorry to keep you waiting’. I don’t think that was genuinely said as he had no sincerity in it and straight away start d chatting to some ladies that were on the counter. Room was good but we got a joining room and I don’t like those rooms as you can almost hear everything from the other room as the door is the only barrier. As the stay was for 2 nights, I wasn’t going to create any fuse. The amenities in the room like soap, shower gel etc is still in small pack, so if you and your partner have a shower once, you’ll have to call to get another set or buy some yourselves. I would have expected better. Bed and pillows comfortable. A/C was quiet but it seemed to go into power saving mode in the middle of the night as you would wake up hot and sweaty but after a couple of minutes it would cool up again. Breakfast was booked as part of the booking and as usual, it was very well catered. Lots of variety and good quality. Staff were excellent and did everything to impress. Overall, location is excellent and rooms are nice but starting to show it’s age. Would I return, maybe. There was a time I could say definitely and would recommend the hotel eyes closed but this experience has led to think that I should try other hotels in the vicinity as I feel the quality would or could be better. Other staff such as bell boys and coffee staff at checkin were excellent and very helpful. I wish I had a better checkin experience.

Cannot fault this fine hotel other than it was surprisingly noisy, not well.i sulates even for a large room, one could hear people talking down the passage. Either way, will be back and stay there again

Location 5🌟: 5 minutes walk from West Bay subway station Room is clean and spacious 5🌟: The suite is well-designed, we cooked two meals Service 3🌟 can't be more: I asked for water and slippers and waited for 1 hour but no one brought them. I asked three times before they brought them I wanted to extend my stay, but the service was so bad that I decided to stay for one night and leave

Dell boys were very friendly, Room was impeccable, cleaning staff and butler were impeccable. Location is not great, nothing around, promenade was boring. What ruined our stay was the rude behaviour of front desk staff called Marilu. She needs training in customer service. The interaction was very distasteful and dampened our mood. Pool was only outside, and freezing, nothing to do. There isn’t changing rooms for the pool, nor showers. View from pool was boring too. For the price you pay, it’s just the amenities in room to enjoy, which were great but nothing more. It’s been turned in to a tourist attraction with the afternoon tea etc, so very busy downstairs and not exclusive, like other raffles. Not even a jacuzzi or sauna/steam, but private rooms to enjoy to an hour at an extra cost. Which is fine, if you carried out that exclusive service throughout the hotel. Overall, came excited but left deflated.