Pet friendly Hotels in Hefei

The old Yangtze River Hotel before the Yi Hotel, I was very satisfied with my stay. The check-in procedure at the front desk was very fast and the service was enthusiastic. Because we came to Hefei with our one-year-old granddaughter and there were a lot of things. There was a little staff member who helped us carry our luggage. , I really feel at home! The room is clean and tidy, the breakfast is rich and tastes good!

We encountered a room assignment issue upon check-in. Although we had booked a different room type, we were initially given a twin room by mistake. After we had already settled in and were resting, the hotel called and said there was an error and that we would need to pay extra to stay in the current room. Fortunately, after communication, the hotel helped us switch back to the room we had originally reserved. While we appreciate that the issue was eventually resolved, we feel the situation could have been handled more professionally and with less disruption. Hopefully this feedback helps improve service for future guests.

The environment and service are very good, the location is good, parking is convenient, and I will stay here again in the future.

The quilt is a little small for two people to sleep in. The faucet in the toilet is fixed and installed too high, which is not friendly to girls. The most important thing is that they do not provide drinking water. You have to buy it from the convenience store downstairs and bring it up every day. The landlord's service attitude was very good and enthusiastic. He picked us up at the door and took us to the parking lot (because the parking lot was like a maze)

Our two-night stay in the courtyard room was quite relaxing and enjoyable. The environment was lovely, the restaurant served delicious food, and there's a spot for fishing. Although the courtyard was small, it was very cozy to sit in and perfect for taking photos. The butler service was excellent; they were always responsive and answered all our questions. During the holiday season, it was evident that the staff were working very hard. My family had a good rest, and the children had a great time, so overall, I gave it a positive rating. However! Compared to other guesthouses of similar or even lower price points, when fully booked, their capacity to handle guests clearly fell short. For example, our room was still being cleaned close to the 3 PM check-in time. During check-in, the staff were so busy they couldn't even offer water. There was also a lack of staff guidance from parking to check-in and luggage assistance. At 9 PM, the hot water ran out halfway through my shower, forcing a cold one, and there was no prior warning that this could be an issue (I reported it to the butler, but received no follow-up beyond an apology). At dinner, many guests at the restaurant were kept waiting for their dishes. The layout of the courtyard room wasn't very practical; one side of the electric screen curtain was broken, and there were quite a few mosquitoes. Although I asked the butler for insect repellent, it really should have been provided proactively. It was also a bit disappointing that the complimentary 'goodnight sweet soup' had to be picked up from the restaurant. Information about activities at the activity center was only available upon direct inquiry. The painted fan activity advertised was no longer available, yet it was still listed on the blackboard and promoted online. In reality, there weren't many activities to do. If service quality cannot be guaranteed, why not open fewer rooms and focus more on service quality? I hope the hotel management considers improvements for the future. Overall, I found it acceptable, but it didn't quite live up to the hype, especially considering the value for money during the holiday season.

The room was clean, no smell, well-equipped, there was no commercial street around, the environment was very quiet, there were still many takeaways, suitable for business travelers to stay temporarily. The boss is also very enthusiastic. .

The location is very good, there is breakfast, the transportation is convenient, the front desk is very warm, the price is very low, it is highly recommended! ! For points, do not hesitate to write ink. . We sincerely invite all seas of guests!

The conditions are very good, with a stove, washing machine and TV. The bathroom is very clean and tidy, suitable for a family to live in. The facilities are quick and easy to use, and the bathroom is also air-heated, so you don't have to worry about the cold when taking a shower!

The floor-to-ceiling window offers a great view of Hefei's nightscape. The AC and Wi-Fi both worked perfectly, and the mattress was just right – not too soft, not too hard. Housekeeping did a very thorough job. The front desk staff were friendly, and parking was free. It's also super close to both the train station and the metro, making for a really comfortable stay. 👍

Facilities: Good Hygiene: good Environment: Good Service: Super good