Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 12, 2026
Guest UserHands down, this is the best five-star hotel in Hefei! Especially the food quality, it's top-notch!
1. **Service**: They contacted me via WeChat a day in advance to confirm my needs. Upon arrival, everything was perfectly arranged, and my room was upgraded. I also received welcome fruits and drinks. From the moment I stepped out of the car to the lobby and then to the front desk, multiple staff members proactively offered to help with my luggage. Every staff member I encountered, from the entrance to my room, greeted me with a smile. When checking out, the doorman actively assisted with my luggage.
2. **Facilities**: The room facilities were all standard and complete, including an air purifier. The AC had low noise, and hot water was instant (within 3 seconds). I didn't find any damaged facilities or noticeable hygiene issues. The toiletries were InterContinental's standard, and they were decent. The toilet paper and tissue paper were comfortable to use. The toothbrush quality was acceptable, but the brush head was small and a bit hard on the gums; I suggest the hotel consider changing them.
3. **Dining (see pictures)**: The variety and taste of the food at the Executive Lounge's Happy Hour were the best I've ever experienced at a hotel – truly excellent value for money! The breakfast quality was also remarkably high, rarely seen even in standard five-star hotels; it was simply stunning.
4. **Location**: It's in the government district, with all amenities nearby and convenient transportation. It's also right next to Swan Lake, offering excellent views.
I rarely bother to write reviews, but this time, I genuinely enjoyed my stay and had to give it a thumbs-up! I hope to visit again.
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Price per night from:£62
Posted onJul 7, 2026
cecily123I stayed here a few years ago and had a great experience, so when I was passing through Hefei again, I chose the Grand Hyatt!
The service is consistently excellent, and they even upgraded me to a suite for free. The first time I stayed here, I was also in a suite, and I really love the layout of the suites. The living room is quite spacious, the TV can cast content, and the night view from the corner window is absolutely fantastic! The soundproofing in the room is good, which is great for light sleepers. The lighting design is also very reasonable, the air conditioning is comfortable, and it has a double-sink vanity. The only minor drawback is that it's not a smart toilet.
There are a limited number of parking spaces in front of the hotel. Although I called ahead to reserve a spot and was told they'd call back, I never received a call. When I arrived, I waited a bit, and a car just happened to leave, so I got a spot. I think this point is a slight deficiency; their internal coordination wasn't great.
The location is excellent; MixC shopping mall is right downstairs. But every advantage has its disadvantage – it gets very congested!
There's no robot delivery for takeout, so you need to pick it up yourself, but if you contact the butler, they can help deliver it.
Overall, the stay was quite good. I'll definitely choose the Grand Hyatt again next time I'm in Hefei!
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Price per night from:£74
Posted onFeb 22, 2026
Guest User
The room was spotless, with perfect amenities: underfloor heating, air conditioning, a humidifier, a lush potted plant, and wooden furniture throughout. The bathroom was enormous, with a bathtub and shower. The towels were thick, and the disposable toiletries were of high quality. I loved the rustic yet luxurious feel. The only downside was that both pillows were too soft; most high-end guesthouses and chain hotels like Atour offer one firm and one soft pillow, or latex pillows. Perhaps because it was winter, the welcome fruit was rather ordinary.
The restaurant was next door, like a five-star establishment, but the prices were reasonable. The crispy rice with sauce was 38 yuan and tasted good.
The service was slightly unprofessional and lacked enthusiasm. The room included many special activities, but the front desk neither introduced them nor reminded us; we had to ask for them ourselves. We didn't even get to try the frisbee, which was a bit of a shame.
There's a small lake nearby, perfect for walks. Under the blue sky, the sun was warm, red plum blossoms were in full bloom, and birds were singing—very relaxing. The fishing activity was more interesting than expected; both the children and adults were happy, probably because they caught fish. It would probably be even more fun in the summer.
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Price per night from:£51
Posted onAug 23, 2023
AlexandraFongInvited for a wedding which was at the Hotel. Rooms are spacious and nice. Swimming pool was ok, nothing special. Great for the kids, the Amusement park and Swimming Indoor Park were close by and easy to get to from the Hotel!
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Price per night from:£64
Posted onAug 9, 2025
Guest UserThis was a spontaneous trip, just an hour's drive from Hefei. The environment is exactly as advertised, truly the best hotel in the Daiao Mountain scenic area. The most pleasant surprise was the service; someone came to help with our luggage as soon as we pulled into the parking lot, and welcome fruits were already set up in our room. Our two days at the hotel were quiet and relaxing. We even made traditional Chinese medicine sachets, which had a very healing scent, and enjoyed a singing bowl session. The distant sound of the bells 🔔 was quite memorable. A special shout-out to Buyun Restaurant – we ate there two days in a row! The breakfast had a wide variety and beautiful presentation, and the specialty dishes for lunch and dinner were delicious. There was a 30-minute wait for food, which just showed that everything was freshly cooked to order. On the second day, we hiked up Daiao Mountain, reaching the summit in 30 minutes – the perfect amount of exercise.
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Price per night from:£55
Posted onSep 12, 2025
Peter Pietro
Express check in and check out. The room on the 16th floor is large. With 2 comfortable beds. A veranda balcony with large sofa. Room with wooden floor, preferred over carpets. I don't have high marks because. Behind the reception there was a group of about 10 people, some of them drunk screaming shirtless. Why didn't hotel security intervene? Shower water does not adjust well. Too hot or too cold. The sink faucet has little water and almost clogged. Connecting to the Internet is too complicated. In other hotels you only need a username and password
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Price per night from:£29
Posted onMar 31, 2026
Guest User
I frequently visit Hefei and always stay at this hotel. The staff are warm and attentive, the lobby is grand, and the rooms are spacious with clean, tidy bedding. The breakfast selection is also very rich. I'll definitely stay here again next time.
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Price per night from:£35
Posted onApr 2, 2026
Guest UserThe room was spotless and well-appointed, with brand new facilities. The bedding was incredibly comfortable, ensuring a sound night's sleep. The bathroom had a great dry/wet separation and was impeccably clean. The location is also very convenient. I'll definitely choose this hotel again on my next visit!
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Price per night from:£35
Posted onJun 24, 2024
Guest User
Accommodation there is provided with butler-style service. The environment is very good. The food in the farm restaurant is also delicious. There are also many activities for children to play on the farm, both free and paid. You can also not stay and just bring your children to play during the day. It was a good experience to eat farm food. I will come again next time!
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Price per night from:£61
Posted onNov 11, 2024
ValeriaMI recently stayed at this brand new hotel, and it was fantastic! The service was excellent, with attentive staff who made us feel right at home. The surroundings are breathtaking—just an hour from Hefei, this tranquil oasis is perfect for disconnecting and immersing oneself in nature.
Families will love the variety of activities available, including a playground, water features, and scenic walking and biking paths. The only suggestion I have is to swap out the noisy gasoline karts for more eco-friendly options to enhance the peaceful ambiance.
Overall, this hotel is a hidden gem that I highly recommend for a refreshing getaway! Can’t wait to return!
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Price per night from:£61