"Very friendly service staff, clean room, comfy bed. Buffet breakfast good spread, Starbucks next door and walking distance to Nagoya Hill Mall"

"The hotel is simply awesome. We stayed at the Studio Premier room. It was clean, spacious and comfortable. The hotel staff were all really polite and helpful. The staff at front desk was really awesome with their attitude and attention. The hotel is right next to Grand Batam Mall, making it really convenient. There are also a few good massage places nearby the hotel which are quite valued for money."

"The hotel provides very good service. However, the cleanliness needs improvement, and the soundproofing is terrible"

"After a friendly & fast registration, we were told the room wasn't ready yet which was fine since we were an hour early. Decided to have coffee at the hotel's coffeehouse while we waited. About 15 minutes later the very nice front desk officer (didn't take down his name, sorry!) actually came over to our table with our room key to let us know our room was ready. Our room was a smoking room on the 17th floor. It was a very decent sized room with a comfortable extra sized king bed & large tv screen. Fridge & aircon was cold, bathrobes & slippers provided. Loved that each side of the bed had power outlets. The bathroom mirror has backlit lights that are controlled with a touch button on the mirror itself. Water pressure & water temperature control were great. The shower stall was big, which I appreciate. I have to make a special mention about breakfast. Halfway through our meal, we saw some of the staff standing by the wall. They stood evenly spaced out all through the restaurant. I thought, hmm, maybe a vip is coming. Music came on, so then i thought somebody's birthday? My jaw dropped a bit when they started dancing haha. I've gone to dinners that came with a show but this was the first time I've seen a breakfast show. Bravo though to all the staff for being so sporting!! Not sure if breakfast needed a show but it was certainly very entertaining lol. Food was good, amazing spread with lots of variety. Seating was spaced out so it didn't feel cramped. Lovely decor & quick on the plate clearing. All in all, this was a very good stay. My first time at a harris property & definitely won't be my last."

"It's wonderful memories to stay here...All the stay is friendly and nice hotel ..Tq for the decorations and really impressive"

"Everything was nice except the pillow, I prefer the firm type. Walking distance to a few malls & itsumo tart."

"I stayed in both the Superior Room and Deluxe Room during my trip and found both room types to be spacious, clean, and comfortable. The hotel staff were also very helpful, friendly, and responsive throughout my stay. Breakfast is also excellent. One suggestion for improvement would be to provide a small coffee table in each room. We ordered room service and found it difficult to enjoy our meal comfortably in the room. With three plates of food, there was very limited space on the dressing table as it was already occupied by the kettle, cups, and coffee amenities. A small coffee table would make a big difference, especially for guests who prefer to dine in their rooms. The location is excellent. It is about a 10-minute walk to Grand Mall Shopping Centre, only 3 minutes from BCS Mall and the morning market, and just a stone's throw away from Si Fang Yuan Dim Sum. There are also plenty of massage centres and great food options within walking distance, making it a very convenient place to stay⁹. Overall, I had a pleasant stay and would recommend this hotel for its clean rooms, friendly staff, and fantastic location. Will definitely be back again!"

"Hotel was clean with courteous staff and nice window view. Buffet breakast included and location surrounded with many eateries outside the hotel. Will stay at this hotel again if I am going back there again. Highly recommend."

"Old but well maintained. Recommend not to take road facing rooms to avoid the motorbike sounds."