Featured facilities: Executive floor, Business center, Conference room
Great
1059 reviews
9.2/10
1 night
From US$171
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9.2/10
Great
GGuest UserI recently enjoyed a fantastic stay at the Courtyard by Marriott Nagoya Hotel, and I want to highlight some exceptional service that made our visit memorable.
Thoughtful Amenities
The welcome ice cream for my sons was a delightful surprise. It was a thoughtful gesture that made them feel special and added to our overall positive experience.
Duty Manager Mr. Andei Ho
One standout moment of our visit was when Mr. Andei Ho, the Duty Manager, came to assist us during one of our evenings at the hotel. Being a Hongkonger himself, he made us feel right at home. When we returned from a day out and needed to store some belongings at the concierge, Mr. Andei approached us and warmly communicated in Cantonese. His friendly demeanor and willingness to help truly made us feel welcomed.
Proactive Assistance
After our check-out, Mr. Andei noticed us trying to call an Uber in the lobby and proactively offered to help by calling a taxi instead. Given that we had too much luggage, he went above and beyond by marking the pick-up and drop-off locations for us at the Airport Express Station, ensuring a smooth departure. One day, he saw us waiting outside for a taxi and proactively asked a colleague to come over and see if we needed help calling a taxi.
Housekeeping
I would also like to commend the housekeeping team for their outstanding work. They kept our room impeccably clean and tidy throughout our stay, greatly contributing to our comfort.
Summary
In summary, my experience at the Courtyard by Marriott Nagoya was fantastic, thanks to the outstanding service from Mr. Andei Ho and the entire staff, including the diligent housekeeping team. I highly recommend this hotel for anyone visiting the area, and I look forward to returning in the future!
Hotel near Nagoya City Centre, Nagoya 25.7% of visitors choose this area
Price per night from:US$129
9.2/10
Great
SShenshenqiqibudonglaoshiAfter a month and a half, I flew to Nagoya again and chose to stay at the Hilton once more. This time, I got a really good deal on the room, I'm not sure why. Even though it was closer to Christmas and the annual conference season, and the hotel occupancy was much higher than in late October, the price was over 300 RMB cheaper per night compared to my stay then. Overall, there's not much new to say about the hotel; it's not my first review. The room is very spacious, and the location is super convenient for getting around and transportation.
Hotel near Nagoya City Centre, Nagoya 25.7% of visitors choose this area
Price per night from:US$122
9.2/10
Great
GGuest UserI was extremely satisfied with the room's furnishings, comfort, panoramic views, carefully selected facilities, and most of all, the staff's customer-oriented attitude, their smiles and friendliness, and the delicious breakfast prepared by a French chef. I live in Nagoya and have loved the TV tower (Chubu Electric Power Mirai Tower) since I was a child. I've always wanted to stay at this hotel since it first opened, so I planned a surprise birthday celebration for my husband, and they even wrote a happy birthday message on the window. It's truly a wonderful hotel.