Mountain View Hotels in Makkah

I stayed at Novotel Makkah and overall everything was excellent. The only downside is the distance from Masjidil Haram, but the hotel provides a shuttle bus service. However, it’s important to note that the bus should always be on standby at least 30 minutes before prayer time and depart no later than 20 minutes before the adhan.

This was not my first time at Address Jabal Omar, and it certainly won’t be my last! The service remains outstanding, just like the warm welcome and the delicious breakfast. The staff is incredibly attentive, making you feel truly special. One of the best features is the direct access to the Haram via an elevator that takes you to C1, from where it’s just a 3-minute walk. Otherwise, the hotel also offers complimentary shuttle services for added convenience. Highly recommended for anyone looking for comfort, luxury, and exceptional hospitality in Makkah!

The refrigerator didn't work .. services guy told us to keep the cupboard door open at all times for the refrigerator to work .. strange .. The TV stopped showing any stream/channels after 5 hours and despite repeated reminders NO ONE turned up to check Switch to the teabar light was so inconspicuous and hidden that the services guy had to come and turn it off himself ..

This hotel is next level unreal! The pictures of the rooms don't do it justice, it's way better in reality (at least in my case). We booked three rooms for 5 nights in Jan/ Feb 2025, were located in tower 3 - Al Falak Tower in rooms 708/ 6**/6**. The bathrooms were unbelievable, all stunning white marble with some super fancy design, so so amazing, the shower was so big you could fit like 7 people in there, I have never stayed in such a luxury room before. Ceilings are like 4 metres, really unbelievable. The colour palette for the room was muted greys and pastels, it looked very nice, suited the room and location. One thing that would be useful, can the hotel just install a Japanese bidet instead of a separate one, I think it's a waste installing a standalone bidet and the all-in-one bidet toilet is current technology, so it would be useful compared to the current setup (Toto toilet, etc). Now, the sad bit. The distance from the Haram is advertised as not far, and it isn't. But the reality is it's extremely difficult to enter the haram, because of the crowds, it is just heaving. The police close off the haram to outsiders as soon as the adhaan goes, so you can't enter (be aware), and you'll have to pray outside the boundaries of the haram if you are not inside the area before the adhaan (this may be subject to change, and I cannot confirm how they arrange their opening times etc, please confirm on your own travels). Inside the haram, there is ridiculous construction work going on, all entrances are purposefully blocked, so that huge traffic builds up (I remember 10 years ago in 2014 when I stayed at Bai Al Abraaj, you could just walk into the Ma3taf area of the haram in about 5 minutes, now it is impossible. ). I have no idea what the government is doing, but it seems to intentionally be closing off areas to stop people from entering, which is really a shame. It seems that the purpose is that you rather go to all the shops and malls outside the mall, or pray inside your hotel rather than venture out, this seems the goal of the current administration by closing off all entrances, or causing huge areas to be cordoned off so that getting in easily is impossible. I got so sick of the crowds that i ended up not wanting to go into the haram afterwards (the crowds inside are really next level crazy, they will push and drive wheelchairs up your legs and cut you - happened to me but maybe I was just unlucky). The hotel is exceptional and so is the buffet breakfast/ dinner - breakfast is between 90 - 119riyals, and dinner is about 149 riyals. Food is amazing, but it's sad that most people pile their plates with croissants etc, don't take a bite and throw it away, such a shame. I hope the hotel can have signs up to prevent such ridiculous wastage, or at least give this food to the outside poor people.

Very nice lovely stuff advice to stay there, just one problem faced with transportation bus sometimes delays

Excellent hotel with very spacious rooms. Good shuttle service to the haram. Very good value for money

*************..Check-in smooth..Rooms and toilet in perfect condition. Have 4 lifts. Shuttle bus provided to Haram..every 10 mins.. My family had a pleasant stay at this hotel..

The hotel offers excellent customer service, making guests feel welcomed and valued. The complimentary breakfast is a delightful start to the day, featuring a variety of tasty options. Additionally, the location is prime, providing easy access to local attractions and amenities. Overall, a fantastic stay!

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