Makkah Hotels with Balcony

This hotel is next level unreal! The pictures of the rooms don't do it justice, it's way better in reality (at least in my case). We booked three rooms for 5 nights in Jan/ Feb 2025, were located in tower 3 - Al Falak Tower in rooms 708/ 6**/6**. The bathrooms were unbelievable, all stunning white marble with some super fancy design, so so amazing, the shower was so big you could fit like 7 people in there, I have never stayed in such a luxury room before. Ceilings are like 4 metres, really unbelievable. The colour palette for the room was muted greys and pastels, it looked very nice, suited the room and location. One thing that would be useful, can the hotel just install a Japanese bidet instead of a separate one, I think it's a waste installing a standalone bidet and the all-in-one bidet toilet is current technology, so it would be useful compared to the current setup (Toto toilet, etc). Now, the sad bit. The distance from the Haram is advertised as not far, and it isn't. But the reality is it's extremely difficult to enter the haram, because of the crowds, it is just heaving. The police close off the haram to outsiders as soon as the adhaan goes, so you can't enter (be aware), and you'll have to pray outside the boundaries of the haram if you are not inside the area before the adhaan (this may be subject to change, and I cannot confirm how they arrange their opening times etc, please confirm on your own travels). Inside the haram, there is ridiculous construction work going on, all entrances are purposefully blocked, so that huge traffic builds up (I remember 10 years ago in 2014 when I stayed at Bai Al Abraaj, you could just walk into the Ma3taf area of the haram in about 5 minutes, now it is impossible. ). I have no idea what the government is doing, but it seems to intentionally be closing off areas to stop people from entering, which is really a shame. It seems that the purpose is that you rather go to all the shops and malls outside the mall, or pray inside your hotel rather than venture out, this seems the goal of the current administration by closing off all entrances, or causing huge areas to be cordoned off so that getting in easily is impossible. I got so sick of the crowds that i ended up not wanting to go into the haram afterwards (the crowds inside are really next level crazy, they will push and drive wheelchairs up your legs and cut you - happened to me but maybe I was just unlucky). The hotel is exceptional and so is the buffet breakfast/ dinner - breakfast is between 90 - 119riyals, and dinner is about 149 riyals. Food is amazing, but it's sad that most people pile their plates with croissants etc, don't take a bite and throw it away, such a shame. I hope the hotel can have signs up to prevent such ridiculous wastage, or at least give this food to the outside poor people.

Thank you very much, the hotel is very clean and the price is excellent. You are very wonderful. We arrived and the hotel treated us in a very elegant manner.

*************..Check-in smooth..Rooms and toilet in perfect condition. Have 4 lifts. Shuttle bus provided to Haram..every 10 mins.. My family had a pleasant stay at this hotel..

Everything about the hotel was fantastic. The staff are lovely, and the location is near Haram, public transportation. However, I faced sort of a slight issue during the check-in, and it was sorted out in 10-15 minutes. The issue was due to payment as I booked and paid in advance. However, they wanted me to pay them and contact Trip.com to get my money back. I refused and showed them the receipt. Seems they are not used to the reservations with payment in front. If you do that, keep the receipt with you. كل شيء عن الفندق كان رائع، الموظفين لطيفين والفندق قريب من الحؤم والمواصلات والخدمات، لكن واجهتني مشكلة بسيطة عند الوصول حيث حجزت ودفعت كسبقا لكن طلبوا مني الدفع ومراجعة trip.com لاسترداد نقودي. طبعا لم اقبل بذلك واظهرت لهم الفاتورة وتم حل المشكلة خلال ١٠-١٥ دقيقة. على ما يبدو هم غير معتادين على هذا النوع من الحجز ويتوقعون الدفع عند الوصول

Good good

The hotel is within a walking distance to Masjidil Haram, around 5-10 minutes depends on how fast you walk. There’s a closer extension prayer area near masjid in case you can’t make it earlier to masjid. Amenities are limited but the staff of the hotels, particularly Mohammad Rakib, was helping a lot. He would quickly help toping things up as requested. The hotel locates perfectly in the middle of local shops and Souk Al Khalil is also close. The price is good for someone who is from Australia. I would use the hotel back and recommend it to others.

The hotel it self is good and location is good aswell with all shops closeby and haram is 10-15 mins away. The issue is with the reception staff especially ladies working there are the worst people, dealing with customers they weren’t cooperative and lacked good communication skills which are needed for receptionist job. Apart from reception nightmare the hotel is good option to stay.