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I recently stayed at Bai Hotel and had a mixed experience. The hotel itself was impressive, with clean and well-maintained rooms, modern amenities, and a comfortable atmosphere. The location was also convenient, offering easy access to local attractions and public transportation. However, my experience with the front desk staff was less satisfactory. While they were not overtly rude, I found them to be impractical upon my check in. This lack of attentiveness somewhat overshadowed the positive aspects of my stay. Overall, Bai Hotel has many strengths, but improvements in customer service would make a significant difference. I would consider staying here again if those issues are addressed

The hotel room I've booked seems quite different from what I saw online. However, they were very accommodating and easy to approach. My big concern is that the vicinity is quite old and somehow a bit outdated. Nevertheless, the entire facility was solemn and restful when we (My Mom, my Aunt, and I) stayed there. The breakfast was sort of good, because they've offered a buffet style dining. But I get a little disappointed when they didn't honor my request for a cup of green tea when we arrived.

Location was good near Convenient stores and food places

Highly Recommended for middle-class: Just as good as our last stay in 2015. For less than 60 USD/night, it offers everything we needed and wanted. Based on its simplicity, this may only be a 2 or 3 star hotel, but the service and courtesy of the staff is 5-star. Peso for Peso (dollar for dollar), it's the best value of any hotel I've ever stayed in my life. Location: 5-7km from Mactan. At 7pm on a Thursday, it took me 15 minutes to drive to Dohera via the new bridge. The drive back to Mactan, on a weekday morning took 30mins via the ”old” bridge. Our Room: Two queen beds for three nights: P7500 ($150USD) total. We stayed on two separate occasions at the front and back end of our vacation to Cebu. Rooms were clean and modern (though the carpeted floors did not pass my ”white-sock” test). Beds are simple and comfortable. Ref, but no microwave. Bathroom is modern and extremely clean: Excellent hot/cold water pressure in a beautiful, glass-enclosed shower. Toiletries provided. Television is modern with many channels. Breakfast Included: 100% fantastic buffet style (self-serve). There were, usually, two protein dishes -- (tocino, longanisa, pork belly, chicken, fried fish, etc), steamed and garlic-fried rice, congee, a vegetable dish, breads for toasting, fresh fruit and fruit cups, coffee and water. Lunch/Dinner: In the restaurant/lobby. Room-service is available. As we only ate the included breakfast, we cannot comment on price. However, due to our experience with breakfast, we can presume the other food to be the same high quality. Snacks-Expensive: Coffee is free and available 24hrs. Beer, soda and other snacks are very expensive. Bottled water is P50 (same size/brand is P15 at 7-11). A can of soda is P80 (more than double the price of the 7-11 across the street). WiFi: Free in-room WIFI Pool: Various depths from 50-150cm. It's outdoors but sheltered from the sun-- a big plus for us. Parking: Limited, but free. Ball Room/Conference Room: We observed a wedding reception during our stay. We took a quick peek upstairs as guests were arriving; nicely prepared. The staff took excellent care of the wedding party, without ignoring the other hotel guests.

We stayed for more than two months and enjoyed everything from excellent breakfast and service to comfortable accommodation that feels like home. Location is also topnotch. Definitely recommended two thumbs up. Truly a wonderful stay! - Reynaldo of Canada

My kids enjoyed the private swimming pool and made new friends. The room was clean, AC was very cold, bathroom was spacious, but needs a trash bin inside the room - they only had 1 trash bin in the bathroom. Overall stay very very good and will definitely go back. Thank you.

I never expect to be this satified in my hotel stay at copenhagen. Their service is the best! I really love their location you can go stroll around in the city. 100% clean and so peaceful, the staffs are so respectful and polite. I really love their breakfast meal. I hope to go back in cebu again and stay at copenhagen again! I will miss the view and the people their. You should not miss staying this hotel in mandaue. Will recommend it to my friends