Big Hotel
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Big Hotel

A. Seno Street, Park Mall Dr, Mandaue, 6014 Mandaue City, Cebu, Central Visayas, Philippines
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hotel overview picture
Last booked 2 hrs ago
Highlights
Varied breakfast
Sparkling clean
Excellent service
Ideal location
Free parking
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Amenities
Private parkingFree
24-hour front desk
Luggage storageFree
Wake-up call
Wi-Fi in public areasFree
Massage room
Bar
Restaurant
All amenities
Property Description
Big Hotel is located at the center of Mandaue City, right across Parkmall and beside City Times Square. This hotel is 25 mins. from Mactan- Cebu International Airport, and 3 mins. by car from Chong Hua Hospital, UC Med and a 3 mins. drive from SM City Cebu and 7 mins. from Magellan's Cross. Big Hotel offers not only Room accommodation but also caters Special Events for a maximum of 200 pax and consumable packages for Meeting/ Conference purposes. Featured amenities include a dry cleaning/laundry services, and a 24 hour front desk, and free self parking. Room service (during limited hours) is provided. Buffet Breakfast is available daily from 6:00 AM to 10:00 AM for in-house guest. For lunch or dinner, check out B/G Restaurant that serves Ala Carte and buffet every Friday and Saturday. Make yourself at home and comfortable in one of the 140 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Water station (hot/ cold) is located in every floor for free. Conveniences include desks as well as phones with free local calls.
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8.1/10
Very Good
Our hotel stay was good and the staffs are amazing. It was a great value for money.
All 162 reviews
Surroundings
Airport: Mactan–Cebu International Airport
(8.3 km)
Landmarks: APEX Super Club
(120m)
Landmarks: 8th Avenue Comedy and Entertainment Bar
(130m)
Landmarks: Playmaze
(140m)
Landmarks: CrossFit Subtero
(160m)
Landmarks: Massage 4 You
(160m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

8

Business Suite

1 King bed
50m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Daily housekeeping
Room Details
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3

Standard Room Double

1 Double bed
20m² | Floor: 3-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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3

Standard Twin Room

2 Single bed
20m² | Floor: 3-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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5

Deluxe Room

2 Double bed
28m² | Floor: 4-6
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Daily housekeeping
Room Details
Check Availability
4

Executive Room

1 Queen bed
28m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Daily housekeeping
Room Details
Check Availability
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Guest Reviews

8.1/10
Very Good
162 reviews
  • Cleanliness8.0
  • Amenities7.1
  • Location9.1
  • Service8.1
Average for similar properties in Mandaue City
Most Mentioned
Review summary
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Location: Conveniently located near malls (e.g., Parkmall) and hospitals, making it easy to access shops, restaurants, and medical facilities(based on 23 reviews)
S‍h‍a‍r‍o‍n‍C‍a‍i‍l‍l‍e‍s
October 14, 2025
There is one staff that disappointed us. She gave us wrong room because i booked mountain view then what we got is a wall, she said the mountain is behind that wall, omg, how come?..but later on she called again and transferred us to another room with mountain view, ok fine. But what dissapoints us more is when she called again and said, that they will get the set of cups from our new room for the reason that we already used the cups on the first room that she gave us, and that makes me mad, is that a big thing? Because of that we never use their cups, instead we buy our own. When we confront her, she’s not apologetic but instead answering us stupidly. Another thing is their flat iron is for rent, 200 pesos every 1 hour of using it. We have many travels abroad and have checked in several hotels,  Ist time in history that I encountered a hotel like that only in Cebu
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 26, 2025
Our hotel stay was good and the staffs are amazing. It was a great value for money.
M‍e‍l‍a‍n‍i‍e‍ ‍N‍e‍p‍o‍m‍u‍c‍e‍n‍o
August 26, 2025
The room is okay.I like the breakfast buffet the food is delicious.I like at the lobby it's good for taking photos.
J‍L‍u‍n‍3‍3‍8‍8
September 5, 2025
Booked this for a visiting friend. Location is great, just across the road from Parkmall. Check-in process was easy. The room was basic but for the price it is okay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 27, 2025
The place is perfect but the electricity was off and on at night.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 28, 2025
Reception staff miss dixil was rude. We felt insulted by staying in a standard room she is not accommodating.
J‍a‍n‍n‍ ‍B‍u‍n‍g‍c‍a‍r‍a‍s
July 31, 2025
I love the modern interiors! The wall is amazing! The room may be small but very functional. The staff are friendly as well. Just fix the elevator Down button of the 5th floor and we are all good! I love it here. And also fix the cable so we have something to view at night.
M‍o‍u‍l‍a‍n
July 12, 2025
This is our second time to stay in this hotel and they upgraded us to the executive room which is more spacious. Yey! Kudos to whoever made that possible. Appreciate it very much. I love that the trip booking comes with a breakfast as I really like the breakfast area of this hotel. Location is great in a sense that it is right in front of a mall and also great for people not from Cebu who have medical appointments in the nearby Chong Hua Hospital - Mandaue. Another thing I like about this hotel is the spacious lobby and the Bodega co-working space and cafe which was a savior during my first stay since it opens early. Staff are polite and the hotel is generally clean. Will definitely consider staying here again if I need to be around Mandaue City.

Services & Amenities

Bar
Restaurant
Cafe
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front desk services
Food & drink
Health & wellness
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: 06:00–12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
CuisineLocal cuisine
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 17 years old and under
Free
Adult
Buffet:PHP 350.00 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2015
  • Renovated: 2023
  • Number of Rooms: 140
Phone:+63-32-3451316
Email:reservations@travelbee.ph
Big Hotel is located at the center of Mandaue City, right across Parkmall and beside City Times Square. This hotel is 25 mins. from Mactan- Cebu International Airport, and 3 mins. by car from Chong Hua Hospital, UC Med and a 3 mins. drive from SM City Cebu and 7 mins. from Magellan's Cross. Big Hotel offers not only Room accommodation but also caters Special Events for a maximum of 200 pax and consumable packages for Meeting/ Conference purposes. Featured amenities include a dry cleaning/laundry services, and a 24 hour front desk, and free self parking. Room service (during limited hours) is provided. Buffet Breakfast is available daily from 6:00 AM to 10:00 AM for in-house guest. For lunch or dinner, check out B/G Restaurant that serves Ala Carte and buffet every Friday and Saturday. Make yourself at home and comfortable in one of the 140 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Water station (hot/ cold) is located in every floor for free. Conveniences include desks as well as phones with free local calls.

Frequently Asked Questions

What’s the cancellation policy at Big Hotel?

The cancellation policy at Big Hotel depends on your room type and booking terms.

What are the check-in and check-out times at Big Hotel?

Check-in at Big Hotel starts from 14:00-23:30, and the standard check-out time is by 12:00.

Is breakfast available at Big Hotel?

Yes, Big Hotel provides breakfast. Options include Local cuisine.

Are pets allowed at Big Hotel?

No, pets are not allowed at Big Hotel.

How do I get to Big Hotel from the nearest airport?

The nearest airport is Mactan–Cebu International Airport, located about about 23 mins from hotel by car (8.3 km) away.

Does Big Hotel offer airport transfer services?

No, Big Hotel doesn’t offer airport shuttle or transfer options.

About This Property

Nearest AirportMactan-Cebu Intl. Airport
Distance to Airport9.92KM
Average Price FromPHP3728
Hotel Star Rating2