Luxury Hotels in Lhasa

"Many people, myself included, often debate between the St. Regis and the Shangri-La, as both hotels in Beijing are quite unremarkable. Ultimately, I chose the Shangri-La for its value for money. I had considered Songtsam too, but common sense told me to be a smart spender. Although the hotel shows its age, its architectural style is grand and refined, revealing luxurious material choices. Time has inevitably left its mark, but a classic car, even when old, is still a classic car. Moreover, service and quality require time to accumulate and withstand market scrutiny. While the Shangri-La may not have many existing locations, it still holds a strong market advantage, and it takes an discerning eye to appreciate it. My butler, Bowen, arranged my room before I even arrived. Looking out the window at the Potala Palace's silhouette in the distance immediately set the mood. He then meticulously delivered on all aspects of my package. I found Bowen to be a man of few words but very steady, highly responsive, and an exceptionally smooth driver. He never asked inappropriate or subjective questions, which I truly appreciated. Over three days, Bowen's accompaniment added a unique dimension to my Lhasa itinerary. Among the few Tibetans I've encountered, he was a definite plus. I sincerely wish him all the best in his work! The Shangri-La in Lhasa lives up to its brand's standards and enhances the reputation of its sister properties. I'm so glad I made the right choice; this will be a memorable and wonderful travel experience."

"The hotel's facilities are excellent, and the rooms are incredibly spacious. Each room even has an oxygen generator. You can see the Potala Palace right from the lobby, and the view from the Tufan Bar on the sixth floor is particularly stunning. The location is unbeatable, right on the central Jiangsu Road. The Lhasa Municipal Committee is directly opposite the hotel, and Barkhor Street is within walking distance. Overall, it's highly recommended. Breakfast is semi-buffet style, where you order your main course. On the first morning, my two elderly parents went to the restaurant by themselves. Either due to a communication issue or staff oversight, no one helped them order. Consequently, my parents complained that the breakfast selection was so limited, and they only ate a few small pastries."

"I absolutely love Farly Hotel. The staff, both the ladies and gentlemen, are incredibly kind and welcoming. The hotel offers a wide range of activities, like spinning prayer wheels and performing sang offerings. I particularly recommend the evening sound bath experience and the morning Pilates. The instructor's stretching exercises really helped improve my posture. I also woke up early to watch the sunrise, but there's a mountain to the east of Farly, so the sun actually appears about 45 minutes after the official sunrise time. Still, it was a beautiful sight."

"I rarely leave reviews, but this time I absolutely have to. We booked three rooms for a two-night stay. First, I'd like to thank the InterContinental for upgrading one of our rooms to an executive room. However, this is, without a doubt, the worst InterContinental I've ever stayed at. Firstly, on our check-in day, we informed the front desk that we had an elderly guest who needed an oxygen concentrator. That machine rattled and clanked all night, making it impossible to sleep. The next day, when we asked if we could get a different oxygen tank, the butler actually told us that the hotel had no other equipment, essentially implying, 'Just deal with it.' On top of that, on the first night, there were people arguing loudly in the hallway, and not once did any hotel staff intervene. Secondly, on the second day, around 9:15 AM, I specifically called the front desk to ask for a light cleaning of the room. The front desk even asked if we wanted the sheets changed, and we said no. Yet, when we returned to the hotel around 6 PM, the room hadn't been cleaned. I called the front desk again and had to urge them three times before a staff member finally came knocking on our door, sluggishly. Upon entering, they complained, saying we had told them not to clean the room. I'd like to ask when and where the staff member ever saw anyone from our room, and who said not to clean the room? Is this how five-star hotel staff are trained – to complain to guests and get scolded by the front desk? Is this the InterContinental's service standard? On the second day, during checkout, I went to the front desk to ask for a bag to put some small items in. The front desk initially said, 'Go get it yourself from the concierge.' I just want to know, it's at least 60 meters from the front desk to the concierge; are guests supposed to go retrieve it themselves? I asked if it could be delivered to the front desk, and the staff said it would take a long time, and I should wait in my room. The result? I never got the bag even by checkout time. I ended up carrying a metal box out the main entrance, and the front desk staff didn't even offer an apology. I just want to ask, does this kind of service meet your standards? Which five-star hotel provides service like this? I really shouldn't try to save money next time. I'll stick to Shangri-La, honestly."

"The hotel was absolutely amazing. I arrived around 8 PM, and they immediately offered me sweet tea and asked me to sit down and rest. The hotel staff had already checked me in. The air conditioning and oxygen generator were already on in the room, and the white fungus porridge on the table was at the perfect temperature. The overall facilities were excellent, the shower gel smelled wonderful, and the room was very clean. The kettle boiled water quickly, and the service was great. The only downside was the TV; it could be upgraded. The breakfast was delicious, especially the rice noodles—I ate two bowls! The chicken sausage was also excellent; many dishes featured beef and chicken, which are suitable for ethnic minorities, which was a big plus. The stir-fried ******* noodles were delicious, and the yogurt was also very good. However, the toppings were just average, and the honey was a little too sweet. But overall, it was fantastic. They first poured me a cup of tea, then I asked for hot milk, and they even prepared hot coffee for me – very thoughtful. The next morning, I had to catch a flight at 7 am, so I asked the hotel if they could prepare breakfast, and they thoughtfully provided bread, water, and milk. The hotel offered a choice between afternoon tea and evening drinks; I chose the drinks because I was busy in the afternoon and didn't go for the afternoon tea, but the drinks were truly amazing and delicious. Just look at the pictures! They gave me a gin and tonic, the orange one was Blood and Sand, the one with cucumber was Moscow Mule, and the red wine was Sangria. That was my order. The Blood and Sand and Sangria were very good (I recommend drinking the Sangria last). I also left an unused oxygen cylinder for you."

"I came to Lhasa backpacking alone, initially planning to rough it in a hostel for a few nights. But then a friend practically forced me to try this Hilton, saying 'you'll know once you stay here.' And okay, I admit, I'm completely hooked! The service was incredibly good. They proactively said, 'Let me arrange a comfortable yet affordable room for you,' and even hand-wrote a 'Lhasa guide' – telling me where to find the cheapest sweet tea, which monasteries have free entry, and which bus routes offer the best scenic views. The most touching moment was when I came back drenched from the rain one day. Immediately, someone brought me a bowl of hot herbal tea and a blanket, saying, 'Don't catch a cold, getting sick at high altitude is a hassle.' This kind of genuine care is something you might not even find in a five-star hotel. The value for money was surprisingly good. Honestly, I expected a Hilton to cost at least several hundred, but the price I booked was much lower than I anticipated, even more cost-effective than some private rooms in hostels. The room was clean and spacious, with oxygen supply and a humidifier, ensuring a really sound sleep at night. While breakfast wasn't a lavish buffet, it offered plenty of tsampa, butter tea, and boiled eggs, enough to keep me full until the afternoon, saving me lunch money. There's a bus stop right outside the hotel, and getting to the Potala Palace or Jokhang Temple costs just one yuan, making transportation costs almost negligible. After this stay, I feel like I hit the jackpot. Not just because it was affordable, but because of the unreserved kindness from the ******* people. Next time I visit Tibet, I won't hesitate – I'm definitely staying here again! 🙏🎒"

"I stayed at this hotel from June 5-7 2026. The official check in time is listed at 2 pm. They did not give me access to my room until after 4 pm. Furthermore, laundry is listed as included service and they said their facility was not working and had to send it somewhere else. They charged me a hefty fee. I believe it’s a misnomer for this hotel to call themselves “international” This hotel really only caters to Chinese speaking populations, which is fine and the typical situation in Lhasa, but to be more accurate, the hotel shouldn’t make the claim “international.” That would typically imply better more comprehensive services for people outside of one population and nationality. This hotel is listed as 5 stars in Lhasa. I have traveled to many countries and stayed in many 5 star hotels. According to my experience, this hotel doesn’t measure up to a 5 star standard. Perhaps it did in the past. 5 star hotels typically have much better restaurants and dining options. The room was clean and I had a nice view."

"Songtsam was my first choice for my trip to Lhasa with my mother. The service was absolutely fantastic! A special thank you to Ms. Quji and Ms. Geji at the front desk for their attentive service! They responded to almost all our requests immediately, and the emotional support they provided was incredibly high; it felt like coming home. The room layout was spacious, more like a one-bedroom apartment. The toiletries were their own brand, but the toiletries could be upgraded to a more comfortable brand. The breakfast was excellent, with *******, Chinese, and Western options available. I'll definitely be going to Lhasa again in May or June, and I'll choose Songtsam again!"

"The environment is very good and the service is great. I will choose it again next time I go. Before arriving, I will call in advance to inquire about the check-in time, turn on the humidifier and offerings in advance, and ask about my physical condition when I arrive at the hotel. There is a tea garden in the sun room. The food in the teahouse and restaurant is also good. I like the stone pot chicken very much. It tastes authentic and delicious."

"The hardware environment and decoration are really good, and the breakfast is also decent. It is worthy of an old five-star hotel. The front desk took the initiative to upgrade the room type, and the accommodation experience was okay. Although the location is far away from the Potala Palace, it is still very convenient to take a taxi. It is close to large supermarkets, hotels, nightlife areas and hospitals, and the surrounding citywalk is quite comfortable."