Best Kitasaku District Hotels

"It’s a very big hotel. We stayed in the premium wing with balcony. The room is newly renovated but there is a strange rusty smell inside the room, and also in some part of the lobby area maybe due to the carpet, which is quite disgusting. We rent a car on the second day, parking is not free, it’s 1000 yen per night for hotel guest. We do not had breakfast or dine in the hotel. So not much comment on their services. However we never feel welcoming as no staffs will greet you except when the time you arrive with their shuttle bus getting off to check in. There’s no greetings when we check out and leave. Just like we were transparent. Maybe we are foreigners? And maybe there are too many guests though, there was no queue by the time to check out as we left at 10:00am. Just wanna to leave asap. The onsen is always crowded. However CP value is high. What you expect from a large resort? It’s nothing comparable to the high end hotel. But for the price we paid it’s fair enough. Location is super convenient. A plus. But we may not return again."

"I was able to stay in a single on a business trip. Acacia put honey in the room as a present. Impressed! There was a hot spring and a sauna, which was the best."

"The room was very clean, conveniently located near the station, and offered easy access to the outlet at the South Exit. Breakfast was served in our room; it was well-balanced, nutritious, and very filling. The toilet and bathroom were separate, and the washroom area was spacious and spotlessly clean. The bed was also comfortable. I have absolutely no complaints. The price is more affordable than the Prince series hotels near the South Exit. If you're looking for good value, this is an excellent choice."

"I stayed on the lake side of the 7th floor of the annex building, a renovated Japanese-Western style room. It was a tatami mats and twin beds, and a round low table and cushion by the window. It is a renovation that feels old here and there, and it is better not to see the bath in the room even if you do not use it. I don't use it, but it is a Showa bathroom. There are many families with small children, so it may be good if you are a family with babies that are difficult to travel. We were two middle-aged couples, so everything didn't go well. Next time, I will make a quiet room where I can eat quietly and make a bath hotel that doesn't run around. We stayed without checking well, so it can't be helped. The hotel itself is actively engaged in employment of foreigners, employment of disabled people, employment of locals, and I think we are very researching the menu of Viking dishes. Is it a hotel around Lake Shirakaba alone?"

"Last year I was staying at the Prince hotel at Karuizawa for a wedding party! This time we spent just one night mainly for outlet shopping! We were surprised and excited when we started to enjoy the free dinner 8 course of Spanish cuisine! Every dish was so good, taste, yummy and delicious! Not only that right after dinner there was a free flow drink in the other section with all kinds of wine and Japanese whiskey too! We were more than satisfied and happy to stay in your hotel! For sure in my next visit I would stay at your hotel again"

"Used for early morning ski practice at Karuizawa Prince Ski Resort. Breakfast is also eaten after practice, and the bath is large and comfortable enough. She was a nice front desk sister."

"The facilities I wanted to go were in front of me and it was very convenient! The facility was in the age, and there were some places where the key was difficult to close or worried, but I didn't care at all if there was a 2 meal and a large bath for one night. Above all, the view from the window of the room on the lake side was a resort! It was the best feeling! (because it is on the lake side, the insect countermeasure indoor and outdoor is mast) The rice was luxurious! It was not like saying, but the two meals were also a Viking form, naive and satisfying content in the Japanese and Western countries. It was good if there was a flat plate and a bonus. There are large resort facilities such as playgrounds and museums nearby, but this is a hotel in my house that I want to fly around freely. I would like to stay again."

"The hotel is located quite far from Karuizawa JR station. There is a pickup bus service every half an hour outside the south exit of the station. However the bus is very small and can be quite full at times, causing people to rush onto the bus. It would be better if the hotel could set up a better queue-up system or adjust the frequency of the pickup bus service. By the way you can deposit luggage at the customer centre next to the pickup bus stop and have them transferred to the hotel for you. I thought the hotel did not advertise the service enough as it is very useful and effective in creating more passenger space in the pickup bus. Breakfast at the hotel is not buffet style, so went to the Prince Karuizawa West hotel to have breakfast instead. During non-peak hours the hotel offers individual transportation for free so that is definitely a plus. The Momiji hot spring is definitely a must-visit. Clean, modern, hygienic, exactly what I look for in a hot spring. Overall service is excellent."

"The hotel is next to the ski area.  I lived in the cottage of the hotel and it was clean and nice.  My cottage was not close to the main hotel lobby but there was shuttle van and it arrived very fast once we called.  The breakfast was very nice, particularly at the Karuizawa Grill.  I will definitely choose this hotel again."