Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 8, 2026|Comfort Suite-Non-Smoking
Anonymous UserThis hotel is very close to Kumoba Pond, only a few hundred meters away. Renting a bicycle really enhances the experience. The overall room facilities are excellent, with hot spring water at around 42 degrees available for soaking all day long. The bathing area is also very private, allowing you to fully enjoy nature. The rooms were renovated within the last two years, so the facilities are very new and the aesthetic is sophisticated. The hotel's private hot spring uses a wooden tub, which offers a more traditional beauty compared to plastic tubs and also sets a higher bar for cleanliness, but the overall hygiene is excellent, and the bath is spotless.
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Price per night from:SAR 2,746
Posted onApr 11, 2026
Guest User
This hotel is definitely one for the bucket list! The service is excellent, and the food is delicious. They also offer a shuttle service to Karuizawa Station, with a polite driver and soft music playing in the car. My only minor complaint is that the hotel doesn't provide bicycle rentals, but you can easily find rental shops nearby.
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Price per night from:SAR 1,354
Posted onAug 3, 2026|Standard King Room With Garden View
JiaowoJzongOverall, this was a rather disappointing hotel stay.
Before our trip, our plans changed, and we asked the Trip.com concierge to help with cancellation/modifications. However, they were unyielding, and we couldn't cancel for free, so we had to proceed as planned.
After checking in, I waited alone in the waiting area for a long time, expecting a staff member to accompany me to the room and explain the facilities. I waited for half an hour with no one attending to me. When a large group of tourists arrived, the front desk became crowded. After inquiring again, I was told there was no escort service to the rooms and I had to find my way myself.
At 3:30 PM, housekeeping was still ongoing in the room areas. The room space was cramped, and the view was unremarkable. For a room rate of over 4,000 yuan, the hardware and service provided were far from satisfactory.
The hotel's Italian restaurant had decent food, but it wasn't positioned as a high-end restaurant, and the wine list was very limited.
The next day, I asked the front desk to call a taxi to the restaurant. For some reason, perhaps they didn't understand English, there was a long delay. After further communication, a car was arranged half an hour later, which was baffling.
Considering all these experiences, I will not choose this hotel again in the future.
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Price per night from:SAR 905
Posted onMar 10, 2020
mtQBringing the dog to stay together, very satisfied in all aspects. The hotel is about a 15-minute walk from Karuizawa Station, and there is a free shuttle service, which is very considerate. The hotel facilities are very clean. Although it is a pet hotel, the rooms and public areas do not have any unpleasant smell. Both indoor and outdoor are equipped with a dog run and a dog salon where you can take photos. It was fun to communicate and play with other dogs in the public area. During the stay, you can also soak in the hot springs, and adults can also relax and enjoy. In short, it was a very satisfying experience. Next time I go to Karuizawa, I still want to take the dog!
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Price per night from:SAR 825
Posted onJan 2, 2026|Double Room
薯蛋頭夫人The hotel is located in the old Ginza Center. A taxi ride to the hotel at night cost us about 1100 yen.
The lobby is on the second floor, with restaurants and shops on the first floor.
We arrived at night and took the elevator to the second floor to check-in.
The staff were all very enthusiastic. When we asked for dinner recommendations, they eagerly suggested places and even offered us hotel discount coupons.
The lobby's decor perfectly matched the charming cabin style, creating a very comfortable ambiance.
The cabin-style room decor was beautiful and cozy. It felt very spacious; we could open two 28-inch suitcases on the floor without any issues getting around.
The room had a shower, no bathtub.
We stayed in D6, and the view outside the window was lovely. It wasn't too close to neighbors and there wasn't much disturbance.
We tried the hotel's Japanese breakfast one day, priced at 2200 yen per person. It was very exquisite and delicious.
Opposite the hotel is the red-roofed St. Paul's Catholic Church.
If you want to go to the Prince Hotel Outlet, it's about a 30-minute walk or a 7-10 minute taxi ride.
Staying at this hotel is more convenient if you're self-driving or using taxis, which is what we did for transportation. A taxi ride to the Christmas illumination event next to Hoshino Resorts cost about 3500 yen.
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Price per night from:SAR 417
Posted onFeb 25, 2026|Deluxe Twin Room with Bath
Guest UserThe rooms are incredibly spacious. The breakfast is abundant and aligns perfectly with Japanese nutritional standards. I highly recommend Usagi no Mori, a bunny-themed restaurant just a 5-minute walk away, next to a large supermarket. The hotel's location is also very convenient for visiting any attractions in Karuizawa.
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Price per night from:SAR 282
Posted onJan 1, 2024|Japanese Western
Guest UserHotel Marroad is just a few minutes by the shuttle bus from the station , and it can also be reached on foot. We booked a room for 4 people and the room size is good at a very reasonable price (include breakfast). The fixtures are a bit old. However, the room and the amenities are very clean. We come to skiing and the hotel has a rental service (much cheaper than you rent at the ski field) which is very convenient. Also, they send us to ski field every day.
Staff can speak little English, but they are all very friendly and helpful. Breakfast is delicious, and it is a must try.
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Price per night from:SAR 357
Posted onJan 21, 2026|Twin Room
Guest UserWe spent 2 nights in Prince after first 2 nights in Kusatsu onsen town. The hotel looked underwhelming on arrival and the front office service was efficient but cursory compared to the warm hospitality we had in the ryokan stay. It was low season and hotel was very quiet and had a ”cold” atmosphere.
I was further disappointed when we were shown our room which was on the lowest floor with a simple garden view. On requesting the check-in staff for a change of room on higher floor and a more scenic view, I was told there is an upgrade charge, which I accepted. The new room was the same size and configuration but on a higher floor with a nice view of Mt Asama. While I was happy to pay the fee, I can't help but compare their practice with all the hotels that I have stayed in all these years, where room changes were complimentary so long as the room type remains the same. Nevertheless, the hotel's facilities delighted me immensely and I enjoyed the overall experience.
The highlight of the hotel stay was the fantastic view of Asama in a high ceiling dining room with full glass window. We were able to have different table seatings for both morning breakfast as the hotel occupancy was low, which gave us different perspectives of the scenery.
The other highlight of the hotel is the onsen facility which is located in a separate building on higher ground, accessible via a self service automated tram. Aside from Asama view in the outdoor onsens, there is a common lounge which has equally awesome view of Asama. We enjoyed our time soaking in onsen and resting in the lounge.
Was
I would go back to Prince Asama and experience the scenery during a different season!
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Price per night from:SAR 666
Posted onNov 23, 2023|Standard Twin Room
Guest UserIt is a 2-floor hotel with hot spring for the guests to enjoy. Though the staff speak little English, but they try their best to communicate. I enjoy most the food they offer. The package includes breakfast and dinner. To my surprise, the dinner is a 5-course french cuisine with coffee at the end. The quality is high not only the food but service. The breakfast is mixed with French and Japanese style. Main course is french and served, and the Japanese food and drink is in buffet style.
I learnt that some people may find the location is not very convenient. However, the hotel provides shuttle bus service to and from the train station. Kindly make reservation in advance and the transport is well managed. If you love a relaxing and quiet holiday in Karuiazawa, this hotel is a good choice.
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Price per night from:SAR 167
Posted onApr 29, 2026
PupaeB
We stayed at Karuizawa. The accommodation was reasonably priced and comfortable. They have various room types, but we chose a ryokan-style room which involved sharing a bathroom, but there were plenty of facilities and it was very convenient. Regular rooms also have private bathrooms. It's conveniently located for walking to nearby attractions. The only thing we didn't have was hot water. They actually have an onsen (hot spring), which would have been perfect if it had hot water especially with the single-digit temperatures like that, I highly recommend it to anyone interested.
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Price per night from:SAR 388