Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 16, 2026
Anonymous UserI rarely write reviews, but I just had to before I even checked out this time. The service was absolutely fantastic! We originally booked the No. 1 courtyard, but they upgraded us to the No. 5 courtyard upon arrival. They helped us book tickets for the show and even provided pick-up and drop-off. They also arranged transportation to scenic spots and recommended a variety of local delicacies, giving us more options to choose from. However, we still preferred eating at the guesthouse – it was clean, quiet, delicious, had great views, and used fresh ingredients. The stay was very comfortable, and all three generations of our family were extremely satisfied with the experience. Huahua is so adorable! It's wonderful to see a dog so free yet still part of a family. As a dog owner, I can't stand guesthouses that keep dogs just for marketing purposes. Huahua here is genuinely happy and very friendly. My child kept saying they wanted to come back to see Huahua again before we left. I hope to see Huahua living such a happy life next time too!
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Price per night from:PLN 516
Posted onJul 28, 2026|Deluxe Standard Room
Guest UserWe had a wonderful stay! The hotel was beautiful, clean, and in a great location. The staff were all friendly, professional, and welcoming.
We especially loved the complimentary late-night snacks, which were a thoughtful touch after a long day of sightseeing. The self-service laundry room was also excellent, with plenty of machines available, making it very convenient for travelers.
A special thank you to 管家央宗, who went above and beyond to take care of us throughout our stay. Her outstanding service truly made a difference. Highly recommended!
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Price per night from:PLN 248
Posted onJul 11, 2026
Aleineilaxuebietai
I took my mother to Jiuzhaigou, and she was very satisfied with the hotel. The service was good, and the breakfast had a decent variety. Perhaps because it was off-peak season, there weren't many people. It was very convenient to just grab a taxi right outside the hotel after breakfast, and it took about 15 minutes to reach the entrance of Jiuzhaigou.
When we checked out, we were heading to the bus station, and the hotel staff were very thoughtful and helped us carry our luggage across to the supermarket opposite the hotel.
The hotel shares an outdoor garden with the Conrad, which was very quiet.
However, it would be even better if the restaurant offered more non-spicy dinner options. My mother doesn't eat spicy food, and it was quite difficult for her to choose.
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Price per night from:PLN 485
Posted onJun 7, 2026
Guest UserHighly recommend for families traveling with children! The hotel boasts an elegant and quiet environment, with spacious and bright rooms. The service deserves full marks! The staff were all smiles throughout our stay, incredibly friendly and natural. Whether it was room cleaning or front desk inquiries, they were always responsive and quick to assist with every request. We felt comfortable and at ease during our stay. It was a perfect family experience with excellent value for money, definitely worth a second visit!
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Price per night from:PLN 166
Posted onAug 7, 2026|King Premium Room
BalabalamiracleMy overall stay was a mixed bag. While some staff members provided commendable service, there were serious privacy violations and significant safety and hygiene issues.
I'd like to specifically commend Kari, Vincent, Emily, and Sophie. They were patient, responsive, and provided professional and attentive service, which greatly enhanced our trip. A special shout-out to Vincent; despite being a manager, he drove us around in the sightseeing buggy and even took us to a different location for a taxi, ensuring we got there comfortably. My service rating is solely for these staff members.
However, some unacceptable problems arose:
The breakfast hygiene was concerning; we found hair in the food. For a high-end hotel, such hygiene issues are inexcusable and raise serious food safety concerns.
The privacy and security in the guest room were severely compromised. While someone was still in the room, a staff member knocked only once before immediately pushing the door open and looking directly towards the closet area. This was a grave infringement on guest privacy and a serious breach of security. When paying for a hotel room, guests are entitled to basic privacy. This incident was so severe it warranted calling the police. I felt a complete lack of security throughout my entire stay.
The hotel's hardware and views are good, but the room management processes, breakfast hygiene, and staff entry protocols urgently need a complete overhaul. I would not recommend this hotel to travelers who prioritize privacy and hygiene. I hope the hotel takes this incident seriously, strengthens all-staff training, and prevents other guests from experiencing similar situations.
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Price per night from:PLN 909
Posted onAug 10, 2026|Superior 2-bed Room
Guest UserVienna International Hotel is very close to the scenic area, only a few kilometers away, and offers a free shuttle service to the attractions in the morning. The front desk staff were incredibly helpful. They proactively contacted us via WeChat before our check-in, and knowing we were a large group, they upgraded our rooms to family suites free of charge and even gave us complimentary breakfast vouchers. We were truly touched by this warm service. The hotel's hygiene was also impeccable. Everything in the rooms was great, and the breakfast selection was rich and delicious. It's also very convenient to find places to eat just outside the hotel.
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Price per night from:PLN 144
Posted onMay 29, 2026
Guest UserThe environment here is fantastic, with pristine forest right behind the property. On clear days, you can even see snow-capped mountains across the way and behind us, though it's quite atmospheric even on cloudy days. It's truly untouched; we saw wild rabbits hopping around and herders' horses grazing nearby. The breakfast was delicious, and the yak hotpot we had for dinner was pretty good too. I also highly recommend exploring the village down the mountain.
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Price per night from:PLN 252
Posted onJul 25, 2026|Jingsheng·Anqin Guestroom (2 Beds)
Guest UserThe hotel is halfway up the mountain and offers shuttle service directly to the top. The driver was very enthusiastic and proactively helped with our luggage. The front desk staff were also excellent, providing superb service and a great emotional experience. Down the mountain, there's a very lively street with plenty of options for dining and shopping, which is super convenient. The hotel facilities are quite new, and there's a small balcony. From the balcony, you can enjoy the mountain views, and at night, you can even stargaze. There's a bonfire party at 8:00 PM, creating a fantastic atmosphere. Thumbs up!
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Price per night from:PLN 222
Posted onJul 28, 2026|Family Smart Room - with View
NidegougegougeThe environment is great, clean, and hygienic. The couple's hot spring experience (non-natural hot spring) was excellent. The self-service coffee in the lobby was delicious and plentiful. The service was also excellent. Overall, it's a fantastic place and I highly recommend it to visitors coming to Jiuzhaigou. It's not far from the scenic area and there are many dining options nearby.
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Price per night from:PLN 118
Posted onMay 13, 2026
Yilia..The staff were very friendly and welcoming. We drink a lot of water, and they didn't bat an eye, which was great. The sister who wore traditional clothing also had excellent service. However, the rooftop on the fourth floor was quite desolate, and there were sunflower seed shells left there for days without being cleaned. The hotel is not far from the scenic area. Overall, I'm quite satisfied. You get what you pay for, and for the price, I think it met expectations. The only thing I didn't particularly like was the breakfast; it wasn't very tasty. The buns, corn, and purple sweet potatoes were all cold, and the noodle topping wasn't good. But we stayed for two days, and while the first day's breakfast was terrible, the second day's was much better, so it might depend on the specific day. Overall, it's pretty good – not amazing value, but not a bad deal either. It's an average guesthouse, which is perfectly normal.
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Price per night from:PLN 149