Yesinn @YMT Youth Hostel

The towels were one use and made out of recycled paper, very uncorfortable. The room was tiny and couldn’t even put our luggage on the floor to tidy things up, we had to do it on the bed. We had to store the luggage under the bed. The “clean the room” lable is in opposite colours, with green meaning to not clean. We did not read it and thus we did not have towels. The air conditioner was broken and our room was over 35 degrees. We went to the reception to ask for towels and report the aircon issue( it was 12pm) and it was closed. A person was sitting on a sofa outside (we though it was a costumer) and when we complain the next day they told us this person was the the 24hour receptionist, but he saw us at the reception and didn’t speak to us. After revising the air condition they gave us a new room on a different floor, with no upgrades of any kind although we had a horrible night at 35 degrees approx on a bed that barely fit the both of us. The new room was even smaller.