Guest User
May 27, 2025
First of all, I would like to say that the two front desk staff had an unfriendly attitude. I had a lot of luggage because I was going back to China and transiting in Hong Kong. As soon as I arrived at the hotel lobby, the two front desk staff took one look at me and started staring at me with an unfriendly look. When I went to check in, he was extremely impatient, but when he found out that I was not from the mainland and could speak Cantonese, his attitude became much more relaxed.
I didn't expect much for this price, but when I opened the door, there was a huge pillar inside that left me speechless. I couldn't even spread out my luggage.
However, apart from the front desk, the cleaning lady and the luggage storage staff were very friendly. When we opened the door and met them, they would greet us and wish us a nice day. When we went out of the side door, the hotel staff would also politely block the door for us to pass. When we asked for directions, they would also guide us very politely. Only the few people at the front desk were really not good enough.
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