"The property has potential with good environment and hardware; but the soft aspect of guest room is not well taken care of and this affects customer experience.
Likes - quiet & serene environment, good service in providing prompt internal transport
Areas need more attention for improvement:
- in the room the coffee & tea container is there but empty
- in the bathroom there were lots of small toiletry bottles but shower gel is missing! Imagine a guest is already in shower & finds no shower gel to use.....
- cloth hanger with clips was not in good order; side table is badly stained.
- it may be on purpose but no tv & no phone is a no-no for customer experience. Phone to contact front desk remains the most efficient & direct means of communication & service; even in today's high tech era.
- why create a dent in customer experience when breakfast is covered yet charge for coffee?"
"This is a high-end homestay with exquisite decoration, unique room layout, comfortable and warm, and good hygiene in every aspect of the room. You can see the entire Furong Town and Youshui River while lying on the bed. The boss and employees are very enthusiastic, helping us carry our luggage and providing free transportation to Furong Town for sightseeing. In short, it is worth choosing this homestay for this trip. I am very satisfied with the overall feeling. If I travel next time, I will stay at Shangxi Homestay again."
Perfect
50 reviews
9.8/10
1 night
From PHP 1,687
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"An Unforgettable Experience
Our brief stay at this stunning hotel was a masterclass in exceptional service. Our spacious river-view room with a bathtub offered breathtaking views of the river. The staff were warm and welcoming, with Ms. Xiao Zhao's outstanding service leaving a lasting impression. She arranged for a driver to take us to Furong ancient town and waited for us to return safely, despite being off-duty. Her kindness and dedication continued as she helped us order takeout and waited for our food to arrive. The next morning, she reminded us of breakfast time and gifted us a thoughtful farewell present. Her exceptional service is a testament to the hotel's commitment to excellence. I highly recommend this hotel for its outstanding service and amenities. Couple pictures from our room looking at Furong day and night views."
"I chose to stay in Nan'an because I like to have a panoramic view of Furong Ancient Town from the room, especially the night view, which is really beautiful. The bed in the room is clean and tidy, and the sound insulation is good. The boss and the boss's wife are very enthusiastic. The boss also helped with the luggage and made a delicious breakfast. The first night I arrived, he also arranged dinner. The food was very tasty and the price was very cheap. When I went to the scenic spot, the boss also picked me up and dropped me off, which was very considerate. I think staying in Dong'an is better than staying in the scenic spot. In addition, it is very close to the scenic spot, and it only takes a few minutes by car. The cost performance is super high. Highly recommended!"
"Hotel location is very good, the environment downstairs is also very beautiful, there is a parking lot and a cinema, it is very comfortable to travel on business, there is a milk tea shop not far from the hotel, a small commercial street, teppanyaki is very affordable."
GGuest UserVery good, the store is also responsible for picking up and dropping off to the scenic spot. There is a ferry a few hundred meters from the hotel, and Furong Town is by boat. Away from the noise of the scenic spot, look at the night view at night, look at the stars in the sky, beautiful!
AAnonymous User#Praise# for the neighboring store, convenient transportation, close to activities, lighting in the room, safety, satisfactory room size; excellent location, convenient transportation, convenient parking, and a special car to the scenic boss. The hotel is fully equipped, the room is clean and tidy, the sleep is very good, very quiet, the service is very good, the hotel bed is very comfortable, the stay is very comfortable. The front desk staff are very good, very active, enthusiastic, and personally feel that the price is quite high.
GGuest UserThe car can be parked downstairs at night, there is no elevator in the hanging building, and the bathroom in the Linhe room is a pit! The street room is a toilet! The facilities are quite satisfactory, the service is self-service, and I didn't see anyone after I got the room card! The bath water is hot and flushing, the mattress is hard for us, and the pillow quilt is very comfortable! There are not many restaurants around, but the taste is OK! After breakfast, go to the cottage after eating rice noodles in the store next to it!
GGuest UserThe hotel environment is very good, the room is big enough and good. Especially the boss family treats people with kindness and thoughtful service. The meal is ordered directly at the hotel. The food is very good and not expensive. It gives a good experience to the pedestrian in this hotel. Thank you for the service of the boss family. I wish the business is booming!
GGuest UserA more cost-effective shop, the environment is OK, the equipment in the store is a bit old, close to the main road, parking is also convenient.
GGuest UserThe room facilities are complete, especially the high-definition projection, the picture quality is clear, and the sound effect is also good. The surrounding attractions are rich, and the distance from the Liwu Miao Village, Fengqi Lake Scenic Area, the National Geopark Red Stone Forest and the First Grand Canyon in the Central South is very short. The high-speed rail station is also nearby, which is very convenient.
Health: The new hotel is very hygienic
Environment: The scene feels much better than the picture, the boss is not very good at taking pictures.
Service: Ask the waiter to send an extra set of toiletries, and send it over without saying anything. The front desk lady is very good.
XXiaoxijieHotel location is very good, the environment downstairs is also very beautiful, there is a parking lot and a cinema, it is very comfortable to travel on business, there is a milk tea shop not far from the hotel, a small commercial street, teppanyaki is very affordable.
GGuest UserVery close to the power company, it is very convenient to live here on business trips, the nearby living and transportation facilities are very complete, although it is a family hotel, the room is still very good, clean, and parking is convenient.
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