Hotel near Seminyak,Bali16.7% of visitors choose this area
When you stay at Potato Head Suites & Studios - CHSE Certified in Seminyak, you'll be on the beach, a 3-minute drive from Seminyak Square and 6 minutes from Seminyak Beach. This 5-star hotel is 4.7 mi (7.6 km) from Kuta Beach and 0.6 mi (0.9 km) from Eat Street.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a picnic area.
Grab a bite at Potato Head Beach Club, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the bar/lounge, the poolside bar, or one of 2 beach bars. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Treat yourself to a stay in one of the 225 individually decorated guestrooms, featuring private pools and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
NNatasha L.2025.05.13
This is the second time staying at Potato Head because I had such a great experience the first time. You must enjoy the beach club and get drinks at the pool bar. To my surprise, when I booked on here, the minimum charge at the beach club was waived so I was very happy about that. I love that the hotel strives to be eco-friendly. You don't even have to bring sunscreen or aftersun, because they provide it in all the rooms. Also, the food at all the restaurants, including breakfast is prepared fresh and very tasty. The gifts of a very high quality insulated water bottle and a carrying bag is fantastic and I still use it now that I'm home. I can't wait to stay at Potato Head again!
Hotel near Jimbaran,Bali6.9% of visitors choose this area
Fringed by sugar-white beaches and lush foliage, the reimagined InterContinental Bali Resort evokes the sophisticated elegance of traditional Balinese heritage blended with contemporary amenities. Offering 425 spacious rooms and overlooking the stunning Jimbaran Bay, the luxury resort is designed for groups or individuals, business or leisure travelers and boasts the expansive Jimbaran Convention Center.
RRafa food lover traveler2025.04.28
This is not an hotel, this is village!
It’s gigantic! we get lost many times!!
Staff, service and amenities were amazing ( the departure room , huge pool, next to the beach, amazing breakfast) but the room was a disappointment.
It was damp, musty. The pillows and bedsheets smell. The room felt humid. i couldn’t sleep, i had an headache and i have tried everything. i ask them to change for new pillows and bedsheets, i hung them outside on the balcony to get a bit of sunlight, i switched off the AC and open the door to game some fresh air but none worked.
I guess this side of the hotel wings 6000 never gets sunlight.
My daughter has asthma, i informed the hotel beforehand about to avoid this kind of issue.
As for the beach, it was plastics everywhere but i guess this was not the hotel matters since it’s a private beach but still.
Hotel near Kuta,Bali12.3% of visitors choose this area
Legendary Kuta Beach, an array of hidden local gems and signature services await you at Sheraton Bali Kuta Resort. Discover a beach lover’s paradise at our 5-star Bali hotel in Kuta, which is adjacent to the Beachwalk Mall’s 250 premium shops and cineplex. Soak up the Bali sun with a dip in our outdoor infinity pool or stay connected with computer workstations in our lobby. Enjoy afternoon tea with ocean views in &More by Sheraton or elevate your stay by witnessing uninterrupted views of Kuta’s golden sunsets right at Sundowner Rooftop. Savor casual gourmet market cuisine at Daily Social, also known as the best place for Sunday Social Brunch in Kuta, or sit down for delicious Italian dishes at Bene Italian Kitchen. Select from among 196 hotel rooms or suites featuring our Sheraton Signature Sleep Experience at our Bali, Kuta resort; all rooms offer private balconies - many with Indian Ocean views.
SSharon doma2025.04.20
Very convenient location in the busy Kuta area, lot of shops and restaurants either left or right side from the hotel. Also it links to a big shopping mall in Bali so easy to shop around in walking distance. Very friendly hotel staff, smile and greeting always. Hotel breakfast is ok to try, one thing must say is the room towel art are so amazing, give us a great memory especially for my 10 years old boy, he has to write an extra review for this from the triparvisor 😃
Very Good
371 reviews
8.9/10
Price from
PHP 11,152
per night
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Hotel near Kuta,Bali12.3% of visitors choose this area
An authentic Balinese beachfront resort, offering the best swimmable beach in Bali with a close proximity to Golf Course, Bali Collection and places of interest. Inspired from Balinese water palace and Ramayana theme, spread over 11.5 Hectares of manicured gardens, a 300-meter private beachfront a large outdoor pool & infinity pool. The resort is surrounded by a lush tropical garden and features stunning views of the Indian Ocean. A true reflection of Balinese art, the stone statues, fountains, carved relief and lagoon pools proclaim them throughout the hotel that depicts mythical characters from the great Ramayana Epic story. The rooms and suites, each with a private balcony and a marble bathroom. The rooms are decorated with Balinese art and craftsmanship, and offer modern amenities. All rooms and suites have been designed and decorated keeping the comfort and convenience of the most discerning guest in mind. Guests who require a more private, sophisticated and individual option could choose a private 'retreat within a hotel', set in a quiet corner of the resort with a lounge, pool and sun loungers. With luxurious accommodation and facilities, a world class butler service, private check-in, and complimentary food and beverage presentation throughout the day. Resort offers a host of recreational activities that you and your family can enjoy at the resort, such as choice of swimming pool, bird watching, squash, beach volleyball, chess, cycling tours, yoga, 24hrs health club, water sports, Balinese spa therapies and more. The children could enjoy their time by indulging into the Water Slides and Splash Pad or guided fun filled activities at the kids club. Dine at one of the 5 restaurants and lounges to enhance your dining experience during your stay at the resort. The resort offers a variety of dining options, ranging from Indonesian, Mediterranean, Indian, and Japanese cuisine to traditional Balinese snacks and light meals. Guests can also enjoy live entertainment at the Balinese Theatre or savor the mouth-watering cuisine and tropical cocktails at the beach club and grill. The resort is an ideal destination for travellers who want to experience the best of Bali’s hospitality and culture. The resort is close to several attractions such as Pasifika Museum, Geger Beach, and Bebek Bengil Nusa Dua. The resort is also suitable for hosting weddings, business meetings, and events in its elegant venues up to 2000 guests.
GGuest User2025.05.27
We had a great experience staying at Aloft Hotel Kuta Beach! The location is fantastic—right by the shopping mall and just a short walk to the beach, which made it super convenient for both relaxation and exploring.
The room was comfortable, though the sofa and a few corners were a bit dusty. That said, everything else was clean and well-maintained, so it didn’t affect our overall enjoyment.
Breakfast had a decent variety of options, and while it was good, there’s definitely room for improvement in terms of flavour and freshness.
The design of the hotel is modern and lush, with beautiful greenery throughout the property—it really adds to the relaxing vibe. Would definitely stay again!
The Royal Purnama Luxury Villas - Adults Only is an exclusive beachfront sanctuary at Pantai Purnama, Bali, located just 15 km from Ubud, 7 km from Tegenungan Waterfall, 6 km from Bali Safari & Marine Park, and 15 km from Pantai Sanur.
Offering jacuzzi suites and private pool villas with newly upgraded amenities such as smart LED TVs, premium bath essentials, coffee machines, and luxurious bedding, guests can indulge in bespoke service, rejuvenating black sand treatments in an oceanfront setting, and exceptional dining experiences at the elegant Standing Stone Beach Restaurant for fine dining and the Moonstone Beach Lounge, Bali’s first cultural beach lounge.
As an exclusive wedding venue and wellness retreat destination, the resort provides serene beachfront ceremonies, holistic healing experiences, and personalized luxury. Complimentary inclusions such as daily à la carte breakfast, afternoon tea, a minibar replenished once every four days, and scheduled shuttle services to Sukawati and Sanur ensure a truly unforgettable escape.
Bbeverly vega2024.12.20
Luxurious hotel. Super worth the price! Perfect for a group tour cause it comes with 4 bedrooms. Any excess people can sleep in the living and dining area cause the sofa is huge, very comfy to sleep on, it's like a bed.
Hotel near Jimbaran,Bali6.9% of visitors choose this area
Immerse yourself in island living, a vibrant culinary scene and Balinese wellness at Mövenpick Resort & Spa Jimbaran Bali, a 5-star resort just less than 5 minutes' walk to Jimbaran Beach. Relax at the pool with swim-up hammocks, experience in the culinary journey around the resort. Stroll at Samasta Lifestyle Village while your children are having fun in our pirate-themed Meera Kids Club.
HHaris2024.07.09
Overall a great experience for our kids. Definitely one of the best or the best kids friendly hotel in Indonesia. Our boys love the swimming pool and play area, they were playing for hours and never get bored. The chocolate hour was amazing for our kids, they love it so much. I think the hotel really tried to think about the kids. Location wise was not ideal, wish there was a real beach but we are happy. For us adults we could go to Locca Sea House to enjoy some lunch and enjoy the beautiful view of the ocean at the cliff. We love the Movenpick, and would love to come again with our boys before they become teens. Thank you.
When you stay at Komaneka at Keramas Beach in Gianyar, you'll be on the beach, within a 5-minute drive of Keramas Beach and Bali Safari and Marine Park. This beach hotel is 9.3 mi (15 km) from Sanur Beach and 11 mi (17.7 km) from Ubud Monkey Forest.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Timur Kitchen, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 37 air-conditioned rooms featuring private pools and LED televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
FFianeis Sew2025.01.15
Chill place. Very beautiful. Ppl working in the property is very polite and friendly to all guest. Ari is a very nice butler. Nice and chill pool. It's deep at 1.8m i think. Quiet and nice place. The black sand beach is nice. Paddy fields around the property is nice. I had expected there will be mosquitos but I was surprised it didn't have. There was liquid electric repellent in the villa, that is a very nice touch. The bathroom is really nice. Excellent food and afternoon tea in the restaurant, much appreciated.
Hotel near Jimbaran,Bali6.9% of visitors choose this area
Explore Bali in style at Le Meridien Bali Jimbaran. This family-friendly Jimbaran resort is situated near the beach. Our resort is a short drive away from Ngurah Rai International Airport and attractions like Garuda Wisnu Kencana Culture Park. All rooms feature stylish furnishings, cozy sofas, mini-refrigerators, coffee machine, spacious desks and complimentary WiFi. Sip your morning coffee or recharge on your balcony while enjoying the ocean, lagoon, or garden views. Suites offer extensive living areas, while the penthouse and villa boast private pools. Pamper yourself at the Serenity Spa or unwind at the restaurant or rooftop bar. Take the plunge in our Jimbaran resort’s 1,300 square meters outdoor lagoon pool or workout in the 24-hour gym center, while the kids are entertained by activities at Family Kids Club. Those planning events in Bali will appreciate the resort's versatile event spaces, including the remarkable Bale Banjar ballroom with its 360-degree glass windows and breathtaking ocean views.
GGuest User2025.04.26
Deluxe room which we were upgraded to was great. A good size, with a large balcony overlooking the lagoon. Unfortunately due to an air con problem we were then moved to a classic room after 1 night. Classic room was still adequate but the balcony overlooked a road and was only functional as a clothes drying area. Definitely worth paying the extra for a deluxe room if you want to spend time on the balcony! Hotel was in a good location with friendly and helpful staff. We experienced problems booking at the Spa due to miscommunication between the front desk and Spa staff, which took a while to resolve.
Hotel near Jimbaran,Bali6.9% of visitors choose this area
With a stay at Kayumanis Jimbaran Private Estate & Spa in Jimbaran (Jimbaran Bay), you'll be a 1-minute drive from Jimbaran Beach and 5 minutes from Garuda Wisnu Kencana Cultural Park. This family-friendly hotel is 4.5 mi (7.3 km) from Waterbom Bali and 4.6 mi (7.3 km) from Kuta Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 5 kilometers.
Enjoy Indonesian cuisine at Kayumanis Resto Jimbaran, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to noon.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring private pools and flat-screen televisions. Rooms have private patios. Kitchenettes are outfitted with refrigerators and stovetops. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
RRoger_Chen2024.09.20
Our stay at this villa was truly exceptional, with the standout feature being the incredibly warm and helpful attitude of every staff member we encountered. From the moment we arrived, we felt genuinely welcomed and cared for.
The front desk team greeted us with bright smiles, efficiently handling our check-in while providing a comprehensive overview of the villa's amenities. Housekeeping staff not only kept our accommodations impeccably clean but also went above and beyond, adding thoughtful touches to personalize our space.
What really set this resort apart was the staff's proactive approach to service. The concierge team, in particular, was outstanding. When we inquired about local attractions, they didn't just hand us a map; they took the time to understand our interests and crafted a tailored itinerary for us. They even secured reservations at sought-after restaurants and arranged transportation, all with genuine enthusiasm.
By the pool and in the restaurant, servers anticipated our needs, offering refreshments and local delicacies with a warmth that made us feel like honored guests. Their knowledge of Balinese culture and cuisine added depth to our dining experiences.
While the villa's facilities were undoubtedly luxurious, it was the staff's sincere desire to ensure our comfort and enjoyment that truly made our stay memorable. Their combination of professionalism and heartfelt hospitality transformed a pleasant vacation into an unforgettable experience.
In summary, if you're looking for a Bali getaway where you'll be treated not just as a guest, but as a cherished friend, this villa should be at the top of your list. The staff's warmth, attentiveness, and helpfulness create an atmosphere of genuine care that elevates every aspect of your stay.
Hotel near Nusa Dua,Bali12.7% of visitors choose this area
The Apurva Kempinski Bali offers the epitome of beachfront luxury. This grand property presents itself as a majestic open-air theatre an embodiment of Indonesian elegance. Award-winning architect Budiman Hendropurnomo of Denton Corker Marshall and highly-aclaimed interior designer Rudy Dodo of Trivium Design Group worked together in creating a curated design masterpiece. From the unmistakeable characteristic of Balinese architecture landscape and guiding principle to the Indonesian inspired interior design aesthetics the nations heritage and meticulous craftsmanship are thoroughly reflected throughout the hotel. Honouring the nations belief of unity in diversity the hotel establishes its distinctiveness as a tribute to the richness of Indonesian cultural heritage.
At Kempinski Hotels we are dedicated to delivering a beautiful performance and creating moments when luxury is felt. During these challenging and changing times our promise to let you experience the warm-hearted and renowned Kempinski service remains the same. Our top priority is to ensure your well-being safety and comfort and make you feel confident about making a travel promise and exploring this wonderful world again.
JJC152025.06.14
We had a truly superb stay at The Apurva Kempinski! The architecture is absolutely stunning — every corner of the resort is beautifully designed and full of elegance. The service was excellent throughout our stay; the staff were warm, attentive, and professional.
Our room was spacious, clean, and comfortable. While the pillow had a slight smell, everything else was well-maintained and pleasant. The breakfast spread was exceptional — one of the best we’ve ever had! So many delicious options, and everything was fresh and beautifully presented.
We also enjoyed dining at the hotel’s restaurant — the food was really good, with great flavours and a relaxing atmosphere.
Overall, an unforgettable experience at a breathtaking property. Highly recommended for those seeking luxury, comfort, and world-class hospitality in Bali. 🌺
Amazing
749 reviews
9.4/10
Price from
PHP 18,860
per night
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Top 20 Premium-Hotels in Bali
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Discover our curated selection of premium hotels in Bali for your next stay
No.
1
9.5/10
40 review
Alila Villas Uluwatu
Hotel near Uluwatu, Bali
"Great stay!""Great service"
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No.
2
9.5/10
124 review
Jumeirah Bali
Hotel near Uluwatu, Bali
"Great service""Great rooms"
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No.
3
9.4/10
88 review
The Legian Seminyak, Bali
Hotel near Seminyak, Bali
"Friendly host"
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No.
4
9.4/10
163 review
W Bali - Seminyak
Hotel near Seminyak, Bali
"Great service""Delicious breakfast"
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No.
5
9.5/10
72 review
Samabe Bali Suites & Villas
Hotel near Nusa Dua, Bali
"Great service""Great stay!"
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No.
6
9.2/10
75 review
K Club Ubud
Hotel near Ubud, Bali
"Great service""Great restaurant"
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No.
7
9.7/10
46 review
Regent BALI CANGGU
Hotel near Canggu, Bali
"Great service"
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No.
8
9.5/10
67 review
Peppers Seminyak
Hotel near Seminyak, Bali
"Excellent service"
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No.
9
9.7/10
53 review
Anantara Ubud Bali Resort
Hotel near Ubud, Bali
"Good Location"
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No.
10
9.6/10
59 review
Bambu Indah, A Hardy Artisanal Hotel
Hotel near Ubud, Bali
"Good Location"
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No.
11
9.4/10
749 review
The Apurva Kempinski Bali
Hotel near Nusa Dua, Bali
"Great swimming pool""Delicious breakfast"
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No.
12
8.6/10
51 review
Karma Kandara
Hotel near Uluwatu, Bali
"Great stay!"
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No.
13
9.4/10
475 review
AYANA Resort Bali
Hotel near Jimbaran, Bali
"Great swimming pool""Classy environment"
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No.
14
9.4/10
78 review
Kayumanis Nusa Dua Private Villa & Spa
Hotel near Nusa Dua, Bali
"Great service"
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No.
15
9.3/10
378 review
The Ritz-Carlton Bali
Hotel near Nusa Dua, Bali
"Delicious breakfast""Classy environment"
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No.
16
9.2/10
43 review
Club Med Bali
Hotel near Nusa Dua, Bali
"Highly recommended"
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No.
17
9.1/10
46 review
Puri Wulandari A Boutique Resort & Spa
Hotel near Ubud, Bali
"Great stay!""Great service"
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No.
18
9.2/10
93 review
Alila Seminyak
Hotel near Seminyak, Bali
"Great service""Great stay!"
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No.
19
10.0/10
1 review
Alegria de la Vida
Hotel near Canggu, Bali
"Good Location"
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No.
20
9.5/10
61 review
One Eleven
Hotel near Seminyak, Bali
"Great stay!""Great service"
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Latest Reviews for Bali Hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
9.3/10
Great
Ppraty-ppA Must-Stay! If I could give 6 stars, I would! 🌟🌟🌟🌟🌟🌟
It was an amazing experience from start to finish. ✨ An unforgettable stay—I’m so, so glad I chose The Westin Resort Nusa Dua for my first-ever trip to Bali! 🙌🏼
⸻
🛬 Arrival Experience
From the moment I stepped out of the cab, I was treated like royalty 👑. The staff immediately greeted me with warm smiles, took care of my luggage 💼, and guided me seamlessly to the check-in counter. Everyone I interacted with was:
• ✅ Friendly
• ✅ Professional
• ✅ Humble
• ✅ Spoke excellent English
Check-in was super quick and stress-free ✅. I was handed a refreshing welcome drink 🍹 and a cool towel 🧻 to freshen up—such a classy and thoughtful gesture!
💡 Tip: Keep your camera ready! The welcome area is beautiful for a quick snap after arrival.
⸻
🛏️ The Room – Pure Bliss
WOW. Just wow. The room was:
• Spotlessly clean ✨
• Already cooled to the perfect temperature 🌬️
• Spacious and peaceful, with a beautiful balcony for morning coffee ☕
• And the bathroom? Stunning—with a luxurious bathtub 🛁 that’s perfect after a long day of exploring
💤 They even provided a little lavender sleep balm by the bed. So thoughtful! 👏👏👏
💡 Tip: Use the balm just before sleep. It’s a small touch that makes a big difference after a day in the sun!
⸻
🌴 Resort Grounds & Beach Vibes
The resort grounds are immaculate—lush tropical gardens 🌿🌳🌸 that are clearly well loved. Everything feels serene and picture-perfect.
🏖️ The private beach area is a slice of paradise. The views? Breathtaking. The vibe? Calm and relaxing.
🔍 Minor note: I did spot a few ants on some of the beach lounge chairs, so they could use a little extra cleaning 🐜—but that’s honestly the only tiny critique in an otherwise flawless experience.
💡 Tip: Head to the beach early in the morning for a peaceful sunrise walk—it’s magical.
⸻
👋 Checkout – Smooth as Silk
Checkout was effortless—friendly staff, no delays, and everything handled quickly. A perfect end to a perfect stay.
⸻
✅ Final Verdict
If you’re heading to Bali, this resort is a must-stay. 🏝️
• Perfect service
• Exceptional rooms
• Gorgeous gardens
• A serene private beach
• And all the little details that make you feel special 💖
💫 I can’t wait to return. The Westin truly made my first trip to Bali magical.
Hotel near Nusa Dua, Bali 12.7% of visitors choose this area
Price per night from:PHP 12,810
9.2/10
Great
GGuest UserIt was a very lovely resort, huge & had lots of activities.
Very friendly/polite workers.
They gave welcoming drinks and string bracelets (consist of 3 elements; The red element symbolizes creativity and bravely, the black element symbolizes powerful and protected us from bad spirit and white element symbolizes spirituality and goodness).
They gave fruit platter in room.
I accidentally missed a step on the front fountain at the entrance steps on my way out walking, twisted my ankle badly on the first day. My husband asked for an ice pack & they gave us a bucket of ice. That was lovely.
Need to focus on cleanliness especially on bathroom - showers (slight molds) and bathtubs (painted on - in the first room before they moved us closer to our son. The paint was peeling off as we filled bathtub with water.
The bathtub was slippery in the second room, my son fell in & hurt his back & hips.
They managed to find me a room so that I could be together with my son (adjoining room) but the air conditioning was not working. I asked them for at least portable AC but they only gave us a pedestal fan.
Gym was very tiny, not balance as there are over 500 rooms in the complex. Plus, lack of monitoring, water dispenser is empty.
The squash balls aren’t pumped so it doesn’t bounce at all.
Porter need to be extra careful when pushing trolley cart, I got struck with it from the back so hard. I injured myself but he didn’t mean it, he was very apologetic.
Therefore we decided to checkout one day early, even though we paid for it.
I asked for lunch as a swap and paid the difference since we won’t be around for the next day breakfast (due to early checkout) but not possible but instead they did prepare & pack-up breakfast boxes in advance. That was lovely of them.
Hotel near Nusa Dua, Bali 12.7% of visitors choose this area
Price per night from:PHP 9,163
9.2/10
Great
GGuest UserA very disappointing stay at this hotel. Issues started at check in and continued throughout our stay . Our family booked 5 rooms at the Alam KUL KUL and we all had issues with facilities and getting any action taken to address them . To start we visited the hotel in mid November 2023 to enquire about late checkout when we stayed in February 2024. The hotel reception were very pleasant in November and guaranteed that late checkout was easy and it was a great rate of 550.000 . The reception staff said that they had added the late checkout to our booking. When we arrived in February everything was different. First the reception staff questioned that we had visited in November and that we did not have late checkout added to our booking. They insisted that we name the hotel staff who we had spoken with in November. After much discussion we had the late checkout added but staff were less than friendly. Then they insisted we pay the extra money straight away. We said no problem but then my wife’s wise card wouldn’t work in their payment machine and staff kept insisting that the wrong pin was being entered. My wife had been using the card for the last 7 days in Bali with no issues. So I then gave them my wise card and was surprised when it wouldn’t work in their machine either. I also had been using my card daily in Bali with no issues. After much further discussion with hotel reception they said that we could pay at check out. We had already pre paid for all 5 rooms prior to this. On the day of checkout I received a request to contact reception as they had no records of us asking for late checkout. During several WhatsApp messages from reception they said that we had refused to pay for the late checkout and that we had stated that we would get it free. I was absolutely disappointed to receive these messages and we had never stated anything about free late checkout. The reception staff continued sending messages that were completely false statements. In reflection I think that the staff were trying to cover up the poor service lack of professionalism that they lacked. This were only a few of the small issues that arose during our stay . Our daughter and family had a mouse running around their room and it took staff 3 days to come and look at the room. There was never any offer to change rooms. Another family group had their air conditioning not working and it took 3 days for the hotel to address that issue . My wife ordered drinks during happy hour at the garden pool and when the bill came they wanted to charge full price and their staff stated that my wife had ordered room service! She was locked out of our room at the time because the electronic key kept failing.
On 3 separate occasions I asked to speak with the hotel manager to see if we could get better communication and service. Unfortunately the manager was always unavailable, so can only assume that is where the problem starts . Too important or don’t care about hotel guests.
Most of the hotels staff were extremely friendly and welcoming especially the restaurant staff.
The Alam is a very old property in a very good location. The rooms have been renovated and beds are comfortable. After visiting Bali about 16 times and staying in many different hotels and villas this was our most disappointing stay in Bali. It’s a shame that the small issues kept coming and that the hotel were either trying to cover up or complacent about.
AAnonymous UserThe resort is located at very convenient location nearby Bali Collection. The hotel also has a good ocean view. Also, the resort has lots variety of restaurants and facilities.
However, hotel service and cleanliness need to further improve. Disappointed with their service. Most of the facilities in the hotel also incurred additional charges. There are reviews that can play Pickleball at the Tennis court, but when we checked with the hotel. We are told it’s not allowed.
Hotel near Nusa Dua, Bali 12.7% of visitors choose this area
Price per night from:PHP 11,355
9.1/10
Great
SSerenity B.East Wing is certainly not ”budget”
the room was large with alot of toiletries - shaking kit, comb, brush, bath salt for the tub, loofah, mouthwash, toothbrush, toothpaste, full bottles of body wash, shampoo, conditioner, slippers robes,
minibar, fruits , full size bags of snacks, water bottles, hot water kettle, tea
The TV had HBO and other English movie channels and sports options
The Bed
the bed was a vacation all by itself! absolutely glorious!
The curtains were truly room darkening curtains allowing you to truly get a good nights sleep. The curved bathtub was also a nice size
the balcony was a nice size, and most importantly private with no views of other units. Balcony had thick high quality wood chairs and tables
East Wing has its own pool. Guests in the East Wing have access to everything in the main building. The main pool is nice, breakfast buffet was decent. There were staples on a daily basis with some new things introduced each day.
The food at poolside is ample and room service was also delicious. Obviously for a 5 star restaurant , prices will be higher than local restaurants but it didn't feel outrageously high. However I didn't partake in the themed nights as THOSE prices were a bit out of budget for me.
Alothough the hotel has its own currency exchange, the one across the street offers a much better deal!
The main building is truly a resort in the middle of a local neighborhood with beautiful landscaping, extensive amount of trees and stone paths, verandas, koi ponds, multiple restaurants, multiple pools, a gym, a spa, villa options, themed nights, infinity pool view is quite nice, the wedding chapel view is breath taking!
I loved that their Christmas decor was classy and beachy and not over the top Christmas junk.
The only unfortunate thing for Seminyak is the beach water is not clear and it isn't the best beach I've ever seen.
The hotel is not a far from Seminyak square where there are other restaurants and the over rated Motel Mexicola within walking distance. There are also mini marts in either direction. Grab food also delivers.
Hospitality is fabulous and on par here! The constant greetings just as you walk past staff.
I would absolutely stay here again and recommend it to others!
Hotel near Seminyak, Bali 16.7% of visitors choose this area
Price per night from:PHP 15,786
8.9/10
Very Good
AAnonymous UserThis hotel is for family relaxing resort type. Quite far from Bali Collection and others central places. Nusa Dua area is good to relax in pool or beach whole day. Beach water is a bit not clean in this area and rocky for kids. Hotel has several pools area. We sat at pool side whole day with drinks and snack.
Hotel near Nusa Dua, Bali 12.7% of visitors choose this area
Price per night from:PHP 11,678
8.9/10
Very Good
GGuest UserGreat breakfast selection and staff members are very friendly. You will never be disappointed with Four Seasons' landscape architecture.
Thank you for the free upgrade with our room selection. It's a good surprise 😁.
Hotel near Jimbaran, Bali 6.9% of visitors choose this area
Price per night from:PHP 58,488
8.8/10
Very Good
MMargaret SullivanBatu Karang was a simply amazing stay - they had it all, and frankly you could easily never leave the resort and feel more than taken care of. (The spa was particularly nice.) I will say the only downside was the rooms aren’t as sound proofed as we had hoped and you can easily hear people walking by. Just something to consider.
Hotel near Nusa Lembongan, Bali 3.1% of visitors choose this area
Price per night from:PHP 9,317
8.7/10
Very Good
GGuest UserWalking distance to massage and food options. Nice beach area which is good as people reserve the sun beds from sunrise. Breakfast has a good variety and room service is reasonably priced. A bit ‘resorty’ but has everything you want and great for the price
Hotel near Nusa Dua, Bali 12.7% of visitors choose this area
Price per night from:PHP 6,761
8.5/10
Very Good
GGuest UserThe hotel is centrally located in Kuta, and only about 5 mins walk from the beach. Plus, it is less than 10 mins from the airport by taxi. Can't really ask for more. In terms of cleanliness, I rate it so-so partly because the building looks a bit rundown. The aircon in the room was humming when we checked in. Fortunately, that issue was ratified the next day. Service wise, my wife and I would say it met our expectation during our stay. We were actually quite happy to use the discounted food vouchers at the hotel's restaurants where we were able to dine to our delight. The food variety is good, and we were spoilt for choices for good eats all within a stone throw from the hotel. The swimming pool is aesthetically designed and more practical for a dip rather than a swim. The fitness room is spacious and looks well-equipped. Overall, it was a relaxing, well-deserved vacation.