Luxury Hotels in Bali

"I initially thought this was just another Instagrammable hotel. To be honest, I was a bit disappointed upon check-in, as the service didn't quite measure up to what I've experienced at Ritz-Carlton Reserve. The room's location was just average, with many obstructions in front. I checked in on my birthday but wasn't offered a free room upgrade. The hotel wasn't crowded during my two-day stay, and the low guest density was quite comfortable. However, room maintenance was mediocre; there was a damp smell when I entered, frankly, it felt quite old. Also, the bathtub water didn't get hot enough for a proper soak. What truly deserves high praise is the unlimited complimentary laundry service, and the 24-hour in-room dining, available once a day, which was incredibly convenient – you just scan a QR code to order. Each person gets 2 drinks and 3 food items daily. The portions were ample, and the taste wasn't as bad as some people claim (for a Cantonese palate, it certainly wasn't unappetizing). The design and maintenance of the public pool were also excellent. I asked the manager, and he said the cliff elevator will be open in June, so future guests are in luck! Currently, they offer transportation to two beaches as an alternative, but I'd advise against it! It was super crowded, and the service was terrible – this was the only part of the trip that felt like a letdown. We wasted over an hour on two separate occasions and waited for half an hour standing at that Sunday Beach. In short, staying at the hotel is definitely better than venturing out. And don't worry about food; if you don't feel like eating at the restaurant, you can order takeout. Just inform your butler, and they'll deliver it from the hotel lobby to your door. The most important thing: tip generously (100k every time) and write down your wishes (even with limited English), and they'll usually be fulfilled. For example, asking for bags, toiletries, small gifts, etc. I also received a birthday amenity, a cake, and an aromatherapy diffuser. All in all, I was genuinely surprised and am already looking forward to my next stay!"

"Overall, this hotel is a classic five-star establishment with a sense of history. Its location next to the Ayung River is excellent, but compared to some ultra-luxury hotels, the facilities might seem relatively simple and not as extensive as one might expect. In terms of design, it's clear the hotel has some age, yet its overall style leans towards an elegant, sophisticated old-money aesthetic. It doesn't feel outdated; instead, it exudes a timeless sense of understated luxury. The dining experience was good, with the Japanese restaurant being a particular highlight—the food was delicious. However, while the breakfast offered a combination of à la carte and buffet options, providing sufficient choices, the variety wasn't particularly abundant, and the taste didn't quite meet my high standards. What truly impressed me the most was the service. Among all the hotels I've stayed in, this one's service is arguably the best and most ceremonial to date. Every single staff member was incredibly enthusiastic, meticulous, and genuinely cared for the guests, making you feel treated like a king or queen. As for the hardware, it's standard high-end five-star configuration—nothing overly surprising, but certainly above expectations."

"The room offered a fantastic view, with an excellent sea view and a large courtyard. The swimming pool was a spacious rectangular shape. However, the public area facilities were rather basic and unremarkable. Breakfast was à la carte, but the quality was average, with issues including poor service, disorganized serving, and some staff members showing impatience and irritability when asked for their food, failing to address the problems proactively. Even after we had finished eating, they brought us a waffle to recommend, which we refused when we said we hadn't ordered it and had already eaten. This behavior is highly unacceptable for a five-star hotel; offering unsolicited and unrecognizable food is disrespectful. Compared to other hotels I've stayed at, it was unremarkable, rather ordinary, and the service was somewhat unpleasant."

"Book the best valley-view room type! The basic rooms are at the bottom of the valley with average views, and they tend to be damp with cold pool water. The upgraded rooms are halfway up the mountain, offering excellent views, fewer insects, no dampness, and a constant 40-degree (Celsius) heated pool. Dinner has a lot of vegetarian options. The spa has a great ambiance and excellent service. The hotel staff are wonderful, and you can even spot many small squirrels. It's a perfect secluded getaway, a truly unique experience worldwide. Highly recommended! (Be cautious if you're particularly afraid of insects.)"

"Aman will always be Aman, and the world's Aman resorts are all about Asia. Aman Denin, nestled deep within Ubud, half rainforest and half village, perfectly combines ultimate luxury with a back-to-nature, secluded lifestyle. The service is beyond description. My girlfriend caught a cold at the waterfall the day before, and after informing the butler via WeChat, a medical team arrived within an hour to provide consultation, IV fluids, and medication. Highly recommended; absolutely top-tier service."

"This is very important, so I'll say it three times: the soundproofing in the ocean view suites is absolutely terrible! If you have trouble sleeping, don't choose this one! On our first night in the ocean view suite, our whole family barely slept. The sound of the waves was like thunder, and we couldn't sleep until the tide went out around midnight (we've stayed in many beachfront hotels, and we're certain it's a hardware design issue). The next day, we contacted the hotel, and their solution was to upgrade to a garden view room but not refund the price difference. What kind of logic is it to downgrade a room just because we didn't get a good rest due to poor hotel facilities? We asked for an early check-out, but the hotel refused. They also refused to accept the price difference as a deferred payment, only agreeing to a late check-out on the third day. The whole experience felt incredibly rigid, or rather, arrogant. Finally, Ctrip refunded the price difference, which resolved the issue. Otherwise, our trip would have been a complete disaster. We moved from Aman Resorts, arriving at around 9 AM. Our booked room wasn't ready yet, and Aman even arranged another villa for us to rest in. The difference in service was stark. However, the service in other areas was excellent; the restaurant and room service were great, and the Chinese-speaking butler was very patient. What deserves special praise is the hotel's independent Japanese and Western restaurants perched on the cliff, where the views of the waves and sunsets are absolutely stunning, and the service is exceptional. The best time to watch the waves is from 11:30 AM to 12:30 PM."

"1. Lot: There is a 3-5 minute distance from the beach. The hotel can send a car to the hotel's exclusive beach club at any time. Very convenient, when I arrived at the club, some staff took ice water and ice towels to the tanning pavilion where the beach towels were laid, as well as mosquito repellent and sunscreen. The hotel is in the mountains, the scenery is very good, in the lobby and restaurant can view the scenery under the mountain. 2, design: Australian designers 25 years ago, today's works are still so elegant, temperament! 3, facilities: the pool is large, there is an all-day restaurant, a good library. I can’t see it completely 25 years ago, and it’s managed quite well! 4, service: Amman, these two words explain everything, no more multilingual! 5, value-added: I don't know the relationship between spring break, one day free charter service, and free shuttle service, solve many problems, very good value-added service experience! After staying for 3 days and 2 nights, it is regrettable that the driver who sent the plane on the last day learned that the landlord will be closed at the end of February 2018 because the landlord will not renew his contract. Very sad! But also very fortunate, AMANNUSA was chosen in the last hotel in Bali. Forever Amman! I hope that 150 employees in the hotel will be well!"

"This highly-rated potato head hotel... the service is truly excellent. I didn't experience any discriminatory treatment towards Chinese guests; someone was always there to guide me, and the staff's memory was outstanding. They remembered every small request I made and followed up on them. The hotel has a beach club right on the sea that's open to the public. It gets super lively and energetic starting at 6 PM every evening. The hotel facilities are comprehensive, offering both activities and relaxation – it's fantastic."