Hot Springs Hotels in Bali

Service was impeccable, which made the hotel stay worth every penny. The service was truly top notch - every single staff!! Even tho it rained everyday and we didn’t get the chance to enjoy the daybeds and magnificent pool view our moods were not dampened. Thoroughly enjoyed the hotel bfast which felt really healthy, with wellness in mind. Unlike other hotels that fill you up with carbs, the food served here felt really wholesome!! Room feels slightly small, didn’t really like the bathroom layout, but overall everything felt clean. Gym was fantastic as well with cold towels, water provided. Would def return!

Arriving at the hotel I immediately smelled the mould. The hotel is beautiful but smells. We were kindly received at the door, they picked up our luggage, and served us a welcome drink while we did the check in. I started to sneeze and my nose clogged so I explained I was allergic to dust and I would like a room with more sunlight and wind. When we entered the room the musty smell was unbearable. I immediately complained and they promptly found another room without carpets. I believe it was an upgrade. They also sent us an apology card with fruits and chocolates. Unfortunately, the new room was still smelly, not as smelly as the first one, but we accepted as we were super tired and didn’t want to wait any longer. Here are my pros and cons: Pros: Shower pressure was fantastic Breakfast was great, they had options like avocado toast, salmon bagel, burritos, and a variety of international options Bed was comfortable Swimming pool Temperature was perfect and the bar very convenient with great drinks Beach is clean and not crowded Sunset is beautiful The restaurants had a good environment and good food. A bit pricey, but overall worth it. Cons: Mould. This is actually the only reason I wouldn’t go back to this hotel. The smell is in the room and the entrance mainly. The rest of the areas are okay. This hotel was built in 1993, so I have to say that if it wasn’t for that, the hotel would be in amazing condition. Service by the pool was very slow, my husband tried to get a beer first thing when he arrived and only after calling the waiter twice they brought him the beer, but it was room temperature! 😞 Coconut water and beer were not cold, they actually offered ice, but it just made it watery and tasteless. Bike rental can only be used inside the hotel, and they don’t tell you that when you rent it. I tried to go out to cycle in the surrounding area and they didn’t allow me to go. After complaining, the charged me half price for the rent. I only used inside the hotel and at the beach in front of the hotel. Concierge service was very slow and inefficient. He didn’t have packages to offer, photos, or videos. Everything was searched on Google right in front of us. The only option given was a private driver that could take us anywhere we wanted to go. The problem is that we didn’t know the places, so we were expecting a better introduction to the island and the activities. We ended up doing our own research and hiring the driver. Transfer from hotel to airport costs 430,000 RP, but if you get a grab (similar to Uber/Didi) it will cost you less than 80,000 RP. Overall, the hotel is a good option if you can tolerate the smell. That’s the only reason I wouldn’t recommend it. Otherwise it was a great stay for the price.

Rooms were clean and spacious. Reception and housekeeping were efficient though our families were not assigned rooms in same bldg which was a great disappointment.. Buffet breakfast was quite good, wide selections. Restaurant unable to cope with the crowd, need to have more seats available. We didn't use the hotel facilities except for the pool. There was an open space for table tennis, unfortunately it wasn't suitable as the balls will be affected by the breeze. It has to be in an enclosed space for this game. Hope hotel management will look into this.

It's my first choice of hotel whenever visiting Nusa Dua area! A wide range of good quality food served during breakfast, which shouldn't be missed, even in-room dining was amazing! Room is very well clean, staffs are attentive & friendly! Please keep it up 🤗

Splendid service provided by the Sheraton Bali Kali. However, the water pressure for the showering was not strong enough. It also took some time for the water to stop leaking after it is turned off.

We enjoyed our stay. The staff were very attentive and friendly and the room was pretty. Some parts of room were run down and the jacuzzi could have been cleaner but overall we were satisfied with our stay. I'd recommend blinds for the bathroom patio door. It was so bright in the morning it was hard to sleep and better A/C as room was very hot. Thank you again

I stay here at least once every time I come to Bali! They always remember you when you come back. The hotel feels like home. Excellent breakfast with enough variety that everyone can find something to suit their tastes. Great central location for traveling to different areas around Bali as well. Two thumbs up!

We booked a villa, the staff is always smiling, friendly and extremely helpful even when a light was not working at night we got this fixed in no time. The restaurant and the sky bar have a great selection of food and beverages, while the room and overall facility were in good shape and clean. Would definitely recommend for a chill holiday in Bali, only thing to note is that the restaurants nextdoor create a lot of smoke when lighting up the BBQs but once you figure out the timing and location it's easy to avoid. Would visit again, thanks again to all staff for making our stay very pleasant!

Perfect Stay for Couples. Room is spacious and tidy, Cleanliness is slightly less than perfect, partly due to the aged fittings and furniture. The fridge has a lose hinge and you will have to push harder to actually close it well, though it can be easily replaced. The sofa has some unidentified stains. The balcony door lock is slightly faulty and it somehow latched on when we closed the doors, thus we got locked outside in the balcony for some time. However, kudos to the team who sent technicians who came to our rescue. Having said these, everything else in this hotel made it a memorable trip for me and my wife. Breakfast served at ”Brasserie restaurant” is 4/5 stars. The staff will take your orders while you are also free to take the items from the buffet counters. The coffee served to you is available as espresso based drinks and not just the typical machine or brewed-in-pot type. Variety is mediocre but at least most of them taste great. Located at the heart of Ubud, it is nearby many great eateries, cafes and bars. Also near to Monkey Forest, Ubud Palace, Ubud Market and some other places of interests. If you can stand the heat and walk for 30mins, you can also reach Campuhan Ridge Walk, or take a slower stroll while admiring the buildings and fancy shops. Even if you are not planning to go out, there's also many great options within their compound; such as Dala Spa, Cerita Manisan, Rayjin, Pison and Chontea, all under Alaya Hotel group. I particularly enjoyed Pison and Rayjin.

My second time here. First time with my partner. Always loved the ocean view villa. It’s a quiet and very private place. The room is so comfortable. The little details such as jewellery basket, beach basket, hats, and even bath salts really pleased me. Friendly hotel people. Took the time to engage in a conversation with us. And big appreciation for all the early power breakfast before the marathon as well as arranging transport to the venue. Hotel is ideal for couple. But also a fun place for family— so close to Bali Safari Park. Will be back again with the family.