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New Chitose Airport to Kansai International Airport flight
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New Chitose Airport to Kansai International Airport Flights Info

Cheapest one-way
PLN 172
Peach Airlines Peach Airlines 2h 25m · Nonstop Tue, Dec 15
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Cheapest round-trip
PLN 342
Peach Airlines Peach Airlines 2h 25m · Nonstop Thu, Dec 3 - Wed, Dec 9
Book Now
When to travel
April
Cheapest
Recommended airlines
Peach Airlines Peach AirlinesCheapest· From PLN 172 Peach Airlines Peach AirlinesMost booked

Explore the cheapest one-way and round-trip flights from New Chitose Airport to Kansai International Airport over the next 90 days, with one-way fares from PLN 172 and round-trip from PLN 342. Based on Trip.com's latest 7-day flight data.

    • Cheapest
      CTS 6:50 PM
      2h 25m
      Nonstop
      KIX 9:15 PM
      Sapporo - Osaka | Tue, Dec 15 | Peach Airlines
      PLN 172 PLN 206
      17% off
      17% off
      PLN 206 PLN 172
    • CTS 8:10 PM
      2h 25m
      Nonstop
      KIX 10:35 PM
      Sapporo - Osaka | Tue, Jan 12 | Peach Airlines
      PLN 175 PLN 206
      15% off
      15% off
      PLN 206 PLN 175
    • CTS 6:50 PM
      2h 25m
      Nonstop
      KIX 9:15 PM
      Sapporo - Osaka | Tue, Dec 8 | Peach Airlines
      PLN 176 PLN 206
      15% off
      15% off
      PLN 206 PLN 176
    • CTS 6:50 PM
      2h 25m
      Nonstop
      KIX 9:15 PM
      Sapporo - Osaka | Wed, Dec 2 | Peach Airlines
      PLN 176
      15% off
      PLN 206 PLN 176
    • CTS 8:10 PM
      2h 30m
      Nonstop
      KIX 10:40 PM
      Sapporo - Osaka | Tue, Nov 17 | Peach Airlines
      PLN 176
      15% off
      PLN 206 PLN 176
    • CTS 8:10 PM
      2h 25m
      Nonstop
      KIX 10:35 PM
      Sapporo - Osaka | Wed, Dec 16 | Peach Airlines
      PLN 176
      15% off
      PLN 206 PLN 176
    • CTS 6:50 PM
      2h 25m
      Nonstop
      KIX 9:15 PM
      Sapporo - Osaka | Thu, Dec 3 | Peach Airlines
      PLN 176
      15% off
      PLN 206 PLN 176
    • CTS 7:30 PM
      2h 25m
      Nonstop
      KIX 9:55 PM
      Sapporo - Osaka | Wed, Jan 13 | Peach Airlines
      PLN 176
      15% off
      PLN 206 PLN 176
    • CTS 6:50 PM
      2h 25m
      Nonstop
      KIX 9:15 PM
      Sapporo - Osaka | Thu, Jan 14 | Peach Airlines
      PLN 176
      16% off
      PLN 209 PLN 176
    • SPK 1:00 PM
      17h 25m
      1 stop
      OSA 2:00 PM
      Sapporo - Osaka | Mon, Nov 16 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      CTS 7:30 PM
      2h 25m
      Nonstop
      KIX 9:55 PM
      Sapporo - Osaka | Thu, Dec 3 | Peach Airlines
      KIX 5:45 PM
      1h 55m
      Nonstop
      CTS 7:40 PM
      Osaka - Sapporo | Wed, Dec 9 | Peach Airlines
      PLN 342 PLN 405
      16% off
      16% off
      PLN 405 PLN 342
    • CTS 8:10 PM
      2h 25m
      Nonstop
      KIX 10:35 PM
      Sapporo - Osaka | Thu, Dec 10 | Peach Airlines
      KIX 7:20 AM
      1h 55m
      Nonstop
      CTS 9:15 AM
      Osaka - Sapporo | Wed, Dec 16 | Peach Airlines
      PLN 346 PLN 405
      15% off
      15% off
      PLN 405 PLN 346
    • CTS 5:30 PM
      2h 25m
      Nonstop
      KIX 7:55 PM
      Sapporo - Osaka | Fri, Dec 11 | Peach Airlines
      KIX 5:45 PM
      1h 55m
      Nonstop
      CTS 7:40 PM
      Osaka - Sapporo | Thu, Dec 17 | Peach Airlines
      PLN 346 PLN 405
      15% off
      15% off
      PLN 405 PLN 346
    • CTS 8:10 PM
      2h 25m
      Nonstop
      KIX 10:35 PM
      Sapporo - Osaka | Fri, Dec 4 | Peach Airlines
      KIX 9:15 AM
      1h 55m
      Nonstop
      CTS 11:10 AM
      Osaka - Sapporo | Thu, Dec 10 | Peach Airlines
      PLN 346
      15% off
      PLN 405 PLN 346
    • CTS 8:10 PM
      2h 30m
      Nonstop
      KIX 10:40 PM
      Sapporo - Osaka | Fri, Nov 27 | Peach Airlines
      KIX 4:15 PM
      1h 55m
      Nonstop
      CTS 6:10 PM
      Osaka - Sapporo | Thu, Dec 3 | Peach Airlines
      PLN 348
      14% off
      PLN 405 PLN 348
    • CTS 5:30 PM
      2h 25m
      Nonstop
      KIX 7:55 PM
      Sapporo - Osaka | Wed, Dec 9 | Peach Airlines
      KIX 7:20 AM
      1h 55m
      Nonstop
      CTS 9:15 AM
      Osaka - Sapporo | Wed, Dec 16 | Peach Airlines
      PLN 349
      14% off
      PLN 405 PLN 349
    • CTS 8:10 PM
      2h 25m
      Nonstop
      KIX 10:35 PM
      Sapporo - Osaka | Wed, Dec 2 | Peach Airlines
      KIX 5:45 PM
      1h 55m
      Nonstop
      CTS 7:40 PM
      Osaka - Sapporo | Wed, Dec 9 | Peach Airlines
      PLN 349
      14% off
      PLN 405 PLN 349
    • CTS 7:30 PM
      2h 30m
      Nonstop
      KIX 10:00 PM
      Sapporo - Osaka | Thu, Nov 26 | Peach Airlines
      KIX 4:15 PM
      1h 55m
      Nonstop
      CTS 6:10 PM
      Osaka - Sapporo | Thu, Dec 3 | Peach Airlines
      PLN 349
      14% off
      PLN 405 PLN 349
    • CTS 8:10 PM
      2h 30m
      Nonstop
      KIX 10:40 PM
      Sapporo - Osaka | Wed, Nov 25 | Peach Airlines
      KIX 7:20 AM
      1h 55m
      Nonstop
      CTS 9:15 AM
      Osaka - Sapporo | Wed, Dec 2 | Peach Airlines
      PLN 349
      14% off
      PLN 405 PLN 349
    • SPK 1:00 PM
      17h 25m
      1 stop
      OSA 2:00 PM
      Sapporo - Osaka | Mon, Nov 16 | Normal Airline
      OSA 3:00 PM
      6h
      Nonstop
      SPK 4:00 PM
      Osaka - Sapporo | Wed, Nov 18 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      CTS 6:50 PM
      2h 25m
      Nonstop
      KIX 9:15 PM
      Sapporo - Osaka | Tue, Dec 15 | Peach Airlines
      PLN 172 PLN 643
      73% off
      73% off
      PLN 643 PLN 172
    • CTS 8:10 PM
      2h 25m
      Nonstop
      KIX 10:35 PM
      Sapporo - Osaka | Tue, Jan 12 | Peach Airlines
      PLN 175 PLN 643
      73% off
      73% off
      PLN 643 PLN 175
    • CTS 6:50 PM
      2h 25m
      Nonstop
      KIX 9:15 PM
      Sapporo - Osaka | Wed, Dec 2 | Peach Airlines
      PLN 176 PLN 643
      73% off
      73% off
      PLN 643 PLN 176
    • CTS 6:50 PM
      2h 25m
      Nonstop
      KIX 9:15 PM
      Sapporo - Osaka | Thu, Jan 14 | Peach Airlines
      PLN 176
      73% off
      PLN 643 PLN 176
    • CTS 8:10 PM
      2h 25m
      Nonstop
      KIX 10:35 PM
      Sapporo - Osaka | Wed, Jan 27 | Peach Airlines
      PLN 176
      73% off
      PLN 643 PLN 176
    • CTS 8:10 PM
      2h 25m
      Nonstop
      KIX 10:35 PM
      Sapporo - Osaka | Wed, Jan 13 | Peach Airlines
      PLN 176
      73% off
      PLN 643 PLN 176
    • CTS 6:50 PM
      2h 25m
      Nonstop
      KIX 9:15 PM
      Sapporo - Osaka | Tue, Jan 19 | Peach Airlines
      PLN 177
      72% off
      PLN 643 PLN 177
    • CTS 7:30 PM
      2h 25m
      Nonstop
      KIX 9:55 PM
      Sapporo - Osaka | Wed, Dec 9 | Peach Airlines
      PLN 178
      72% off
      PLN 643 PLN 178
    • CTS 8:10 PM
      2h 25m
      Nonstop
      KIX 10:35 PM
      Sapporo - Osaka | Tue, Dec 1 | Peach Airlines
      PLN 178
      72% off
      PLN 643 PLN 178
    • SPK 1:00 PM
      17h 25m
      1 stop
      OSA 2:00 PM
      Sapporo - Osaka | Mon, Nov 16 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      CTS 6:50 PM
      2h 25m
      Nonstop
      KIX 9:15 PM
      Sapporo - Osaka | Tue, Dec 15 | Peach Airlines
      PLN 172 PLN 206
      17% off
      17% off
      PLN 206 PLN 172
    • CTS 8:10 PM
      2h 25m
      Nonstop
      KIX 10:35 PM
      Sapporo - Osaka | Tue, Jan 12 | Peach Airlines
      PLN 175 PLN 206
      15% off
      15% off
      PLN 206 PLN 175
    • CTS 6:50 PM
      2h 25m
      Nonstop
      KIX 9:15 PM
      Sapporo - Osaka | Tue, Dec 8 | Peach Airlines
      PLN 176 PLN 206
      15% off
      15% off
      PLN 206 PLN 176
    • CTS 6:50 PM
      2h 25m
      Nonstop
      KIX 9:15 PM
      Sapporo - Osaka | Wed, Dec 2 | Peach Airlines
      PLN 176
      15% off
      PLN 206 PLN 176
    • CTS 8:10 PM
      2h 30m
      Nonstop
      KIX 10:40 PM
      Sapporo - Osaka | Tue, Nov 17 | Peach Airlines
      PLN 176
      15% off
      PLN 206 PLN 176
    • CTS 8:10 PM
      2h 25m
      Nonstop
      KIX 10:35 PM
      Sapporo - Osaka | Wed, Dec 16 | Peach Airlines
      PLN 176
      15% off
      PLN 206 PLN 176
    • CTS 6:50 PM
      2h 25m
      Nonstop
      KIX 9:15 PM
      Sapporo - Osaka | Thu, Dec 3 | Peach Airlines
      PLN 176
      15% off
      PLN 206 PLN 176
    • CTS 7:30 PM
      2h 25m
      Nonstop
      KIX 9:55 PM
      Sapporo - Osaka | Wed, Jan 13 | Peach Airlines
      PLN 176
      15% off
      PLN 206 PLN 176
    • CTS 6:50 PM
      2h 25m
      Nonstop
      KIX 9:15 PM
      Sapporo - Osaka | Thu, Jan 14 | Peach Airlines
      PLN 176
      16% off
      PLN 209 PLN 176
    • SPK 1:00 PM
      17h 25m
      1 stop
      OSA 2:00 PM
      Sapporo - Osaka | Mon, Nov 16 | Normal Airline
      Find more flights
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    • CTS 9:30 AM
      4h
      1 stop
      KIX 1:30 PM
      Sapporo - Osaka | Sun, Nov 15 | All Nippon Airways
      PLN 930 PLN 21,174
      96% off
      96% off
      PLN 21,174 PLN 930
    • CTS 11:30 AM
      21h 5m
      2 stops
      KIX 8:35 AM
      Sapporo - Osaka | Mon, Nov 16 | All Nippon Airways
      PLN 18,421 PLN 21,174
      13% off
      13% off
      PLN 21,174 PLN 18,421
    • CTS 4:35 PM
      2h 30m
      Nonstop
      KIX 7:05 PM
      Sapporo - Osaka | Mon, Nov 16 | Jetstar Japan
      PLN 345 PLN 21,174
      98% off
      98% off
      PLN 21,174 PLN 345
    • CTS 8:10 PM
      2h 30m
      Nonstop
      KIX 10:40 PM
      Sapporo - Osaka | Mon, Nov 16 | Peach Airlines
      PLN 344
      98% off
      PLN 21,174 PLN 344
    • CTS 10:20 AM
      4h 20m
      1 stop
      KIX 2:40 PM
      Sapporo - Osaka | Tue, Nov 17 | All Nippon Airways
      PLN 838
      96% off
      PLN 21,174 PLN 838
    • CTS 3:20 PM
      19h 50m
      1 stop
      KIX 11:10 AM
      Sapporo - Osaka | Tue, Nov 17 | STARLUX Airlines
      PLN 3,050
      86% off
      PLN 21,174 PLN 3,050
    • CTS 4:35 PM
      2h 30m
      Nonstop
      KIX 7:05 PM
      Sapporo - Osaka | Tue, Nov 17 | Jetstar Japan
      PLN 284
      99% off
      PLN 21,174 PLN 284
    • CTS 8:10 PM
      2h 30m
      Nonstop
      KIX 10:40 PM
      Sapporo - Osaka | Tue, Nov 17 | Peach Airlines
      PLN 176
      99% off
      PLN 21,174 PLN 176
    • CTS 10:20 AM
      4h 20m
      1 stop
      KIX 2:40 PM
      Sapporo - Osaka | Wed, Nov 18 | All Nippon Airways
      PLN 844
      96% off
      PLN 21,174 PLN 844
    • SPK 1:00 PM
      17h 25m
      1 stop
      OSA 2:00 PM
      Sapporo - Osaka | Mon, Nov 16 | Normal Airline
      Find more flights
      Find more flights
    • CTS 6:05 PM
      2h 20m
      Nonstop
      KIX 8:25 PM
      Sapporo - Osaka | Tue, Jan 12 | Japan Airlines
      PLN 324 PLN 1,784
      82% off
      82% off
      PLN 1,784 PLN 324
    • CTS 6:05 PM
      2h 20m
      Nonstop
      KIX 8:25 PM
      Sapporo - Osaka | Fri, Jan 15 | Japan Airlines
      PLN 325 PLN 1,784
      82% off
      82% off
      PLN 1,784 PLN 325
    • CTS 6:05 PM
      2h 20m
      Nonstop
      KIX 8:25 PM
      Sapporo - Osaka | Thu, Dec 24 | Japan Airlines
      PLN 346 PLN 1,784
      81% off
      81% off
      PLN 1,784 PLN 346
    • CTS 6:05 PM
      2h 20m
      Nonstop
      KIX 8:25 PM
      Sapporo - Osaka | Tue, Dec 15 | Japan Airlines
      PLN 456
      74% off
      PLN 1,784 PLN 456
    • CTS 6:05 PM
      2h 20m
      Nonstop
      KIX 8:25 PM
      Sapporo - Osaka | Sat, Dec 19 | Japan Airlines
      PLN 466
      74% off
      PLN 1,784 PLN 466
    • CTS 6:05 PM
      2h 20m
      Nonstop
      KIX 8:25 PM
      Sapporo - Osaka | Sat, Dec 12 | Japan Airlines
      PLN 467
      74% off
      PLN 1,784 PLN 467
    • CTS 6:05 PM
      2h 20m
      Nonstop
      KIX 8:25 PM
      Sapporo - Osaka | Thu, Dec 31 | Japan Airlines
      PLN 680
      62% off
      PLN 1,784 PLN 680
    • CTS 6:05 PM
      2h 20m
      Nonstop
      KIX 8:25 PM
      Sapporo - Osaka | Sun, Nov 29 | Japan Airlines
      PLN 687
      61% off
      PLN 1,784 PLN 687
    • CTS 6:05 PM
      2h 20m
      Nonstop
      KIX 8:25 PM
      Sapporo - Osaka | Sat, Jan 2 | Japan Airlines
      PLN 1,042
      42% off
      PLN 1,784 PLN 1,042
    • SPK 1:00 PM
      17h 25m
      1 stop
      OSA 2:00 PM
      Sapporo - Osaka | Mon, Nov 16 | Normal Airline
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Displayed flight fares from Sapporo to Osaka are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Which airline offers the cheapest flights from New Chitose Airport to Kansai International Airport?

The cheapest airline flying from New Chitose Airport to Kansai International Airport is Peach Airlines (from PLN 172) among 4 carriers operating this route. Based on Trip.com's latest 7-day flight data.
Cebu Pacific logo Cebu Pacific Philippine Airlines logo Philippine Airlines Philippines AirAsia logo Philippines AirAsia Cebgo logo Cebgo Sunlight Air logo Sunlight Air
Peach Airlines logo Peach Airlines Japan Airlines logo Japan Airlines Jetstar Japan logo Jetstar Japan All Nippon Airways logo All Nippon Airways

Trip.com Price Insights: Flights from New Chitose Airport to Kansai International Airport

Which month has the lowest one-way flight price from New Chitose Airport to Kansai International Airport?

The data is based on the average one-way flight prices on Trip.com for flights from New Chitose Airport to Kansai International Airport across different months over the past 12 months.

Based on Trip.com data from the past 12 months, if you’re looking for low one-way flight fares from New Chitose Airport to Kansai International Airport, the best time to book is in April, with an average price of PLN 170. Try to avoid March, when prices are highest, averaging around PLN 313.

PLN 313
PLN 242
PLN 170
PLN 99
    Cheapest
  • PLN 251
    Nov
  • PLN 205
    Dec
  • PLN 230
    Jan
  • PLN 288
    Feb
  • PLN 313
    Mar
  • PLN 170
    Apr
  • PLN 181
    May
  • PLN 178
    Jun
  • PLN 193
    Jul
  • PLN 218
    Aug
  • PLN 204
    Sep
  • PLN 193
    Oct

Which month is the cheapest for round-trip flights from New Chitose Airport to Kansai International Airport?

The data is based on the average round-trip flight prices on Trip.com for flights from New Chitose Airport to Kansai International Airport across different months over the past 12 months.

Based on Trip.com data from the past 12 months, June is usually the cheapest month to find flights from New Chitose Airport to Kansai International Airport, with an average price of PLN 490. In contrast, December is typically the most expensive month, with average prices reaching PLN 784.

PLN 784
PLN 637
PLN 490
PLN 343
    Cheapest
  • PLN 748
    Nov
  • PLN 784
    Dec
  • PLN 648
    Jan
  • PLN 717
    Feb
  • PLN 757
    Mar
  • PLN 499
    Apr
  • PLN 560
    May
  • PLN 490
    Jun
  • PLN 559
    Jul
  • PLN 586
    Aug
  • PLN 774
    Sep
  • PLN 641
    Oct

What is the cheapest day of the week to fly from New Chitose Airport to Kansai International Airport?

The data is based on the average flight prices on Trip.com from New Chitose Airport to Kansai International Airport across different days of the week over the past 12 months.

Based on Trip.com data from the past 12 months, the cheapest day to depart from New Chitose Airport to Kansai International Airport is usually Wednesday, with average fares typically lower than other days. Try to avoid departing on Sunday, as prices are usually the highest on that day.

PLN 514
PLN 433
PLN 352
PLN 271
    Cheapest
  • PLN 446
    Mon
  • PLN 358
    Tue
  • PLN 352
    Wed
  • PLN 365
    Thu
  • PLN 438
    Fri
  • PLN 441
    Sat
  • PLN 514
    Sun

What is the flight schedule from New Chitose Airport to Kansai International Airport?

Check the schedule for flights from Sapporo to Osaka and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. MM114

    New Chitose Airport

    5:45 PM

    CTS

    2h 20m

    8:05 PM

    KIX

    S M T W T F S
    Search

  2. MM118

    New Chitose Airport

    8:10 PM

    CTS

    2h 30m

    10:40 PM

    KIX

    S M T W T F S
    Search

  3. MM102

    New Chitose Airport

    9:50 AM

    CTS

    2h 25m

    12:15 PM

    KIX

    S M T W T F S
    Search

  4. MM116

    New Chitose Airport

    6:20 PM

    CTS

    2h 20m

    8:40 PM

    KIX

    S M T W T F S
    Search

  5. MM112

    New Chitose Airport

    5:30 PM

    CTS

    2h 25m

    7:55 PM

    KIX

    S M T W T F S
    Search

  6. MM104

    New Chitose Airport

    10:50 AM

    CTS

    2h 30m

    1:20 PM

    KIX

    S M T W T F S
    Search

  7. MM108

    New Chitose Airport

    3:20 PM

    CTS

    2h 30m

    5:50 PM

    KIX

    S M - W - F -
    Search
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FAQs for New Chitose Airport to Kansai International Airport Flights

  • How long is the flight from New Chitose Airport to Kansai International Airport?

    New Chitose Airport to Kansai International Airport takes about 2 hours 7 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 11 daily flights from New Chitose Airport (CTS) to Kansai International Airport (KIX).
  • The earliest flight from New Chitose Airport to Kansai International Airport departs at 09:50, and the last departs at 20:10, with about 11 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from New Chitose Airport (CTS) to Kansai International Airport (KIX) is quite popular. Without considering departure times or holidays, tickets cost around PLN 442 in November, the most expensive month to book this route.
    • The distance from Kansai International Airport to downtown is about 37 km. It takes about 50 minutes by taxi.
    • The distance from Kobe Airport to downtown is about 25 km. It takes about 40 minutes by taxi.
    • The distance from Itami Airport to downtown is about 12 km. It takes about 30 minutes by taxi.
  • Japan Airlines is a very popular airline operating an average of 3616 flights per month.
  • One-way flights from New Chitose Airport to Kansai International Airport currently start from PLN 172, and round-trip fares start from PLN 342. The current lowest fare is a Peach Airlines flight departing on Tue, Dec 15; prices may vary depending on availability.
  • Yes. Peach Aviation, Japan Airlines and Jetstar Japan operate direct flights from New Chitose Airport to Kansai International Airport, with an average flight time of 2 hours 2 minutes, and around 69 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from New Chitose Airport to Kansai International Airport is PLN 446. Prices may vary depending on the departure date, airline, and availability.
  • Peach Aviation and Jetstar Japan are the most popular budget airlines flying from New Chitose Airport to Kansai International Airport, with one-way fares starting from PLN 172. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • New Chitose Airport to Kansai International Airport operates around 70 weekly flights, mainly by Peach Aviation, Japan Airlines and Jetstar Japan. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter New Chitose Airport and Kansai International Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are the lowest estimated prices found in the last 24 hours and include all taxes and fees.

Book with no extra fees

Prices displayed on this page are all-inclusive (incl. taxes, fuel surcharges, Civil Aviation Development Fund, etc.), and all fees are clearly shown before payment. Charges for checked baggage, onboard meals, Wi-Fi, and other optional services may also appear in the flight cards where applicable.

Real-time pricing updates

Prices, availability, and travel information on this page have been updated within the last 24 hours, and for many routes the data may refresh in real time. The more popular the route, the more accurate and up-to-date the data.

Change & Cancellation Policy

Trip.com shows the change and cancellation rules for each ticket during the booking process, including all related fees and conditions. Please refer to the following scenarios:
Voluntary cancellation/change:
To request a change or cancellation, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and flight segment, and submit your request. Please note that additional charges may apply based on the airline’s fare rules.
Cancellation/change due to a flight schedule change:
If your flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For full details of change and cancellation policies, please refer to the customer support pages.