Truly amazing place to stay in Hyderabad. The staff was absolutely amazing :) we can’t thank them enough for making our stay memorable and super comfortable - from the delicious breakfast, to spa, and the reception team.
The service is very good, some facilities have problems, the lights in the living room are broken, and the washing water will leak into the living room. Breakfast is ok, no change every day
It was a suite room with kitchen, living and dining. It was clean and well maintained. I only stayed for one night and didn’t have much time in the hotel other than sleep. It was a little expensive for that though. I think it would be more suited for people who stay there for weeks together.
This hotel have provided best services in hospitality, customer satisfaction and accountability for ensuring the comfort of all guest. I personally would like to thank the manager, Staffs and Mr Azam frm the f&b for making sure I’ve receive the best treatment possible. I stayed a total of 6 nights and they nvr fail to impress me with their excellent care and services by the reception, housekeeping, F&B, In Room Dining and Main Door ushers and all request were met swiftly. I must say they have been trained well and every one of them are truly remarkable indeed. Well deserved recommendation and I will be back only to Vivanta next time. Thank you.
Hotel near HITEC City,Hyderabad100% of visitors choose this area
GGuest User2020.06.11
Best Westin ever! Fantastic service from Housekeeping team. Real customer service ever! Out of expectation. The team put a mouse pad beside my lap top and even tight up loss wire! Had never experienced such such in Marriott group before!
Came here on Business... It was a beautiful stay. The location is convenient for Business if you are just staying in the Airport vicinity or Aerospace District.... but quite a ways from the ”real life” experience of India (i.e., Street food vendors, etc.). The staff are very kind and helpful... very attentive. The food is delicious with such a large variety. Seriously the most comfortable bed I have ever slept in!
The only Con is that if you are coming from the airport and do not have a driver there to pick you up, you have to deal with all the scammers trying to extort you for the short ride... would be nice if hotel made it known that transportation could be arranged (I asked the police guards there and they said Novotel did not offer a service for pick-up) Maybe a miscommunication on their part. Other than this, PERFECT stay.
Very smooth experience with Ibis new Delhi Aerocity. Though there was an initial confusion on booking the staff made sure everything was in place to ensure a smooth stay. Great spread on the buffet breakfast menu. Also the chief chef/restaurant in charge was kind enough to offer some freshly prepared food with less spices for my 3 year old kid. I highly recommend this
Incredible place like all India. The service is excellent. Our room is absolutely new. The food is amazing. The staff is very, very kindly. We will come back immediately.
Need to better maintain plant. Dusty atmosphere.
Small and poorly designed standard rooms.
Great location and relaxing fountains.
Pool is large but cold water. They made us wear shower caps and take shower with super chilled water before entering the pool. Only 4 pool beds in entire resort.
Hotel location is super good, hotel security is very strict, service is good. The rooms are super big and luxurious, the hotel breakfast is mostly local food, the taste can be suggested and can be diversified
Very Good
51 reviews
8.7/10
Price from
MYR 658
per night
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9.1/10
Great
SSultan AMSThe overall experience was surprisingly great. I previously stayed at the Lalit in New Delhi, and I was not impressed with their service. But this is the first time, I am staying at Leela.
The rooms were big, and the service was top-notch right from the entrance all the way to the room.
Special thanks to Hussain, the main door *** who always with his welcoming smile, Namal and Tulika the receptionist who were very welcoming with their ittar and guidance, Dorothy the waitress who made sure we were well taken care of with a smile and finally Rumanika the room cleaner who cleaned our room especially well and ensured every part of the room is cleaned thoroughly during our stay. Lots of names to mention but I managed to remember only a few of these names. I know this is a new hotel and I believe they will continue to keep this service, cleanliness, and hospitality. Thanks again for the wonderful stay at your hotel and we were very happy with our stay.
GGuest UserVery good hotel in the heart of the city,the staff was very warming and polite and they even upgraded our room category based on request since we were not satisfied with the room given.will visit again
CCCM01233A stunning hotel with outstanding service. The main palace building is stunning and historic. The stay includes a free tour, yoga, traditional concert, and afternoon tea. Dinner was very nice, although expensive, and you are not able to order food from outside. However, as a special treat, I was happy to pay and the food was great. Award winning food.
The hospitality was outstanding, and all of the staff went out of their way to be helpful. At breakfast, there was live music, and they even offered me a champagne breakfast. The complimentary horse and carriage arrival was an added great surprise.
Highly recommend staying here. I've been fortunate enough to stay at a few different Taj Hotels across India, and this was by far the best one that I have experienced. I did not want to leave!
GGuest UserFEEDBACK FOR BOTH HOTEL AND TRIP.COM. Overall hotel stay was very good. However, hotel employee during checkout was inexperienced and was not trained by hotel. Also trip.com has NOT did NOT educate and communicate to the hotel that Trip.com is a legitimate online company, and when trip.com sends a prepaid reservation, customer HAS FULLY PAID FOR STAY. This lack of communication by trip.com and incomplete training by hotel management, left a BIG GAP in employee delaying checkout. Hotel employee never heard of Trip.com and was in a dilemma whether to charge me again in spite of stay being paid in full. This caused me excessive delay, and spoiled the entire stay experience. Hotel in all other aspects was excellent and world class.
GGuest UserCheck in was good, fast & efficient
Room was clean but room refrigerator was not even cold , can’t even have a cold drink Bottle water was given which is good
Breakfast was 80% indian food probably catering for local or indian guests not international guests so had mainly toast , fruits & eggs
Service staff tends to forget your orders hence need to be repeated or told a couple of times
Could have improved on it
Reception staff were helpful
MMiriam in 中国Truly amazing place to stay in Hyderabad. The staff was absolutely amazing :) we can’t thank them enough for making our stay memorable and super comfortable - from the delicious breakfast, to spa, and the reception team.
AAnjali GnThis hotel have provided best services in hospitality, customer satisfaction and accountability for ensuring the comfort of all guest. I personally would like to thank the manager, Staffs and Mr Azam frm the f&b for making sure I’ve receive the best treatment possible. I stayed a total of 6 nights and they nvr fail to impress me with their excellent care and services by the reception, housekeeping, F&B, In Room Dining and Main Door ushers and all request were met swiftly. I must say they have been trained well and every one of them are truly remarkable indeed. Well deserved recommendation and I will be back only to Vivanta next time. Thank you.
GGuest UserVery smooth experience with Ibis new Delhi Aerocity. Though there was an initial confusion on booking the staff made sure everything was in place to ensure a smooth stay. Great spread on the buffet breakfast menu. Also the chief chef/restaurant in charge was kind enough to offer some freshly prepared food with less spices for my 3 year old kid. I highly recommend this
VVankineni SrikanthWe booked a room with family of 3 members for 1 night.
Room was good clean and the service was good.
Only 2 things i can suggest is 1.)hotel can provide little higher rooms for families as there is sound coming into the rooms when parties are going on.
2.) Check in can be little but faster.
But rest of all the things are top standard👍
GGuest UserIt was a suite room with kitchen, living and dining. It was clean and well maintained. I only stayed for one night and didn’t have much time in the hotel other than sleep. It was a little expensive for that though. I think it would be more suited for people who stay there for weeks together.
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