Family Hotels in Shaanxi, China

Yunhe Yebo Hotel is truly excellent, 100% recommendable to friends and family. From the moment I arrived, almost all staff members I encountered greeted me proactively and offered assistance. When small issues arose, senior staff members reacted quickly and provided excellent solutions. The room was clean, with wooden floors that were mopped during cleaning, which felt much cleaner than carpet! The behavior of some tourists visiting Xi'an needs improvement; despite the hotel's clear no-smoking policy, there were still rooms where people smoked, and the smell drifted over. After reporting it, the hotel quickly provided an air purifier. Laundry service was provided, with clothes washed and disinfected separately, then neatly folded and returned to the room. The absolute best part was the policy of 'no washing of intimate wear and socks.' This was incredibly reassuring! Even if disinfected, I wouldn't want to use a machine that has washed other people's intimate wear/socks! This move by the hotel is simply brilliant! They offer free airport shuttle service and a bus shuttle to the Terracotta Warriors Museum, which is very convenient. It's important to emphasize that the hotel isn't just relying on the services mentioned above. The hotel itself is actually very beautiful, with grand yet comfortable decor. The furnishings in the room are very tastefully designed, with electric curtains and TV screen mirroring, among other features. Although it opened in 2021, it's very well-maintained; both the public areas and rooms feel new and are very attractive. If you're worried that the hotel's public photos might be enhanced, rest assured, it is genuinely that beautiful in reality.

My stay at this hotel was an unforgettable experience of warmth and professionalism. The front desk staff were incredibly attentive, not only greeting every guest with a smile but also ensuring everyone felt right at home with their thoughtful and meticulous service. Whether it was handling check-ins or simply coming and going, they were always patient and enthusiastic, as if fulfilling each guest's needs was their top priority. The hotel's facilities and environment were also a major highlight. From the exquisite decor in the lobby to the comfortable layout of the guest rooms, every detail showcased the hotel's commitment to quality. In the rooms, the spaciousness, soft bedding, high-definition TV, and high-speed Wi-Fi all elevated the guest experience to a new level. This hotel not only earned praise for its service attitude but also excelled in its facilities, providing every guest with a comfortable, convenient, and pleasant lodging environment. Whether for a business trip or a leisure vacation, it is an ideal choice for accommodation.

The front desk service was excellent; they proactively added me on WeChat for guest services, which was very convenient for any inquiries. The room's air conditioning was great, contrary to some online reviews. It was very comfortable; perhaps it's because it was an executive room and newer. The lounge was nice; the stir-fried dishes smelled delicious, and they had a good variety of spirits. My only minor complaint is that there weren't enough lemons, and everyone ran out later. They could definitely put out more.

Really good stay at this hotel. We had four rooms and everyone enjoyed their stay. Rooms were lovely and clean. Breakfast was good enough with few options. Great location too, metro less than a min away, and all the shops you could think of! Also bell tower is 2mins walk, and muslim quarter across the road. Very convenient location. Helpful staff too! They helped me place an order on ******* app. Phone straps that i couldnt find in any store 😂

Xi'an MEILIE Ling Homestay was a real gem! ✨ Its location is fantastic, making travel incredibly convenient. It's close to the Bell Tower and Muslim Street, yet it's surprisingly quiet and peaceful, away from the city's hustle and bustle. The homestay is fully equipped with excellent facilities, the rooms are thoughtfully furnished, and the common areas are well-appointed. After exploring the ancient city, it was wonderful to come back and relax in such a tranquil environment; all my travel fatigue just melted away. If you're visiting Xi'an and want a place that offers both convenience and quiet, this is an excellent choice.

I booked two rooms, one directly facing the hallway entrance and the other next to the equipment room, at opposite ends of the same floor. They claimed this was to keep us on the same floor. Is this how you treat long-time customers? Do you call two twin beds pushed together a 'king room'? And then claim it's an upgraded room type? Why didn't the front desk mention this at check-in? It's not like I'm stingy about a few extra bucks. No one paid any attention when we got in or out of the car, or when entering/exiting the hotel. I know you don't lack guests, but I will definitely not choose Renaissance Hotel again when I come to Xi'an in the future. Regarding the Minibar & Welcome Drinks: The front desk specifically told me they were chargeable. After calling the duty manager, it took multiple confirmations for them to finally admit that my booked room type included them for free.

Very close to the subway and surprisingly quiet, with a cool retro decor. It was super convenient for getting around. You absolutely HAVE to try the rice noodles for breakfast! I ate them for three days straight, haha. They come with a stir-fried meat sauce that's incredibly delicious. The aunties and the front desk staff were all so thoughtful and accommodating. They helped with everything I asked for, even printing dozens of pages of my contract! **Double Indulgence Afternoon Tea Buffet**: Highly recommended, with fruits, pastries, and coffee.

We were upgraded to a courtyard room, which was a bit small inside. The location is great, right within the scenic area, and there's a car available to take you to restaurants inside the park. The private hot spring was ready in the evening. I had put up the 'Do Not Disturb' sign, so I was quite annoyed when I received a call at 10:00 AM, only to find out they were calling about breakfast. I wasn't sure how to react at that moment!

The location is great, and is just in front of a Subway, Mixue, and just about 5 minutes walk to Muslim Quarter street. The staff are helpful and prompt. They helped me attend to a light problem in my room very swiftly and arranged for a room change. I had problems with my ******* application and the staff also helped to order takeout food on my behalf. The aunties were always proactive in checking that we have enough water and clean towels and toiletries. The best of all I feel is that there is a laundry room for guests to use free of charge. When checking out, staff Ivy also asked us to choose some free gifts from the hotel. Will highly recommend this hotel. The service, hotel and amenities made it a truly value-for-money hotel.

Having stayed in numerous hotels, from small boutique to large chains, this is the first time I've encountered such exceptional service at a hotel that also offers great value for money! Everyone went above and beyond to help us! This was our first trip with our 2-month-old baby, and we had a lot of stuff. The security guards downstairs were incredibly warm, patient, and meticulous in helping us. We had a ton of luggage and baby items daily, and they never once made us feel like a bother, always assisting us with loading and unloading. We're truly grateful! The room was cleaned thoroughly every day, and they thoughtfully set up a playpen for us. The staff at the breakfast restaurant were also very welcoming each morning. This trip really allowed us to experience the warmth and hospitality of the people of Xi'an! I genuinely recommend this place! It's absolutely worth the price!