Friendly front desk staff , Spacious, comfy& clean room. Free Parking in front of hotel & at level 5šš
Will be back again as convenient & good stay for us when at this area. Only cons: It would be a lot better if can keep the ceiling free from dust along the walk way towards each guest room.
Excellent overall!First of all,the room is very spacious with sea view and there are two water taps. everything needed is provided!!
Secondly,the air conditioner is very good and there is nothing to complain for the bathroom which the water pressure is pretty good.
Thirdly, the facility is decent,the only thing that could be improved is the air conditioner of the gym room. The breakfast is good at last!! This is an excellent experience with reasonable price,will definitely come back again!!
I booked this hotel for my parents cuz my father discharged from Gleneagles hospital.. this hotel is new and they even have the shuttle to different places and hospital too ⦠my father had to go to the hospital for check up before 7am .. the manager offered them to drop them off earlier ⦠their efforts for guests are superb .. I went to visit my parents .. the room is clean and new .. everyday also offer housekeeping ⦠thank you.. and this is my parents second stay at this hotel.
We loved this house very much! Rarely find this kind of BNB actually especially during last minute booking.
It was a great option especially for family with kids.
What we loved about this house:
1) Great setup of bedrooms with playground and variety of toys.
2) Got 4 queen beds and comfortable pillows. Cozy bedrooms.
3) Equipped with electrical items (hairdryer, iron + iron board, microwave, kettle, fridge, cooking pans, plates, utensils, etc.)
4) Huge tv projector and cozy sofa.
5) Bathrooms with toothbrush sets, tissues.
6) Very nice view especially at night.
7) Convenient parking, very helpful and attentive staff & security.
8) Easy check in and early check out.
9) Housekeeping is available upon request.
10) Food servings option is also available.
Some improvement suggestions:
1) Bathroom needs to be thoroughly cleaned (toilet bowl, corner of the wall).
2) Limited lifts per floor. Only 3 lifts for 41 floors. But still manageable to get lift on time.
3) May be better if can install wall fan in the bedrooms (to dry out the damp floor).
4) Also, much better if the unit has a washing machine option.
Overall, we were very happy with the stay. Once in a lifetime for having great BNB like this. Very recommended!
Self check in. Instructions and key box code were sent by email. No issues.
Room was basic but clean. Stairs to loft bed have no railing so your balance has to be okay.
What I liked: itās very near the beach (but be careful going down the steep steps with a rusting and questionable guardrail). And itās also a minuteās walk from the nearby food place with many affordable options for dinner. Not far from the bus stop. Penangās bus services are not bad.
What I didnāt like: the positions of the room lighting are poor, including the bathroom where the opaque shower curtain blocks the bathroom light, and the loft where the bare bulb is right above your head and glows even when off. I unscrewed the bulb in order to stop that. Also, not many breakfast options nearby.
Music from a nearby nightspot could be heard along with some firecracker type noises some nights, but these died down by about 10pm so not a problem for me.
In all, I would rate this place a solid 4/5 and I wouldnāt mind staying here again.
Satisfying stay, good security, magnificent Penang bridge view from the balcony and window of the master bed room⦠but morning Muslim prayer from the nearby mosque may wake one up very early.  Room service is top notch, more efficient than a 5 star international hotel.  Nice comfortable resort feel lounge with a hot and cold drinking water dispenser, lounge is also equipped with 2 pool tables, a gym, table tennis table and bats, badminton/basketball court, a swimming pool and a small waterfall koi pond.  Snacks and breakfast are sold at a cost.
I had a great experience at this hotel. The room was clean, tidy, and comfortable. There's a 24-hour mart just downstairs, which makes it super easy to grab snacks or drinks anytime.
The location is excellent ā lots of popular restaurants and night markets are within walking distance. Perfect for food lovers!
A few things to keep in mind:
The TV isnāt a smart TV, so only local channels are available
No conditioner provided, and the shampoo can be a bit drying ā if you have long hair, itās better to bring your own
Overall, a very convenient and pleasant place to stay. Would recommend for anyone visiting the area!
Although the photos and reality were different, the window-less rooms were still adequate for comfortable staying. We stayed for 3 nights in a level 4 deluxe double room and level 3 double room, all ensuite with bathrooms. Due to the lack of exhaust fans and windows, the internal bathrooms can cause dampness and a smell but that was ok for us. A pet friendly Guesthouse (many of our neighbours had dogs but they were very quiet and well managed). Now managed by 3 service staffs who do everything. A retro but working games machine at the ground floor was a delight for my kids. Free laundry & dryer and a simple fitness corner are useful amenities. The highlight is actually the location of this guesthouse - within walking distance, there are numerous dim sum outlets, night time street foods, noodles shop, bakery and a sports bar just across the road. Will stay again, anytime, for my next visit.
The room is indeed a relatively economical, reasonable price, simple and simple decoration, and very practical, the house has windows, the lighting effect is not bad, the room is usually full of sunlight, it looks very bright and comfortable. The infrastructure is relatively complete, and the wireless network is easy to use.
The hotel is modern and very pretty! Love the decoration and design. Itās clean, the bed is comfortable (not the pillow) and I love the shower water pressure and the idea of having water dispenser for sustainability drive.
A few things that disappointed a little:
1. Was assigned to room 212 which is located close to lift, I barely slept on the first night. One group of guests walked pass ard 12:50am and were talking and laughing so loudly, followed by the loud door closing sound (no soft closing). Then another group came back around 1:45am and I woke up because of the loud door opening and closing sound (3 times)ā¦the aircon was centralised and quite cold, tried adjusting to higher temperature with lower volume but the control parcel is useless. The pillow was not comfortable also, the cotton was not even, too high for my liking. Morning 8:45am the house keeping person tried accessing the store room and entered the wrong PIN code for a few times and the beeping sound was non stop and I woke up again :(
2. Thankfully we were changed to another room at level 3, I managed to sleep better for the 2nd and 3rd night. But when we came back on Day 3, I wanted to watch TV but the remote control was missing. We called the front desk for a few times but no answer around 11pm, had to go down and request for the remote control to be delivered to my room. Guess what, we waited for 15 mins but no one came, called again and finally the house keeping staff showed up after 5 mins. Then when we opened the door, he asked us multiple times that why itās missing and even requested us to check drawers etc. we searched everywhere before we called, only being accused after waiting for 20 mins. Then waited another 5 mins for him to get a new one and came back. So speechlessā¦
3. I like the free coffee service that they offer, however thereās no food options and no room service. Most of the nearby shops close early and itās quite hard to find for food at night if you are hungry
4. Not all the staffs are very friendly, the lady receptionist that we encountered was not super friendly and helpful. She told me that when we came down, the replacement room would be ready but itās not, I waited for another 5 mins standing there until she got everything sorted out. Felt that she was unwilling to help
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258 reviews
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WWander The WondersSatisfying stay, good security, magnificent Penang bridge view from the balcony and window of the master bed room⦠but morning Muslim prayer from the nearby mosque may wake one up very early.  Room service is top notch, more efficient than a 5 star international hotel.  Nice comfortable resort feel lounge with a hot and cold drinking water dispenser, lounge is also equipped with 2 pool tables, a gym, table tennis table and bats, badminton/basketball court, a swimming pool and a small waterfall koi pond.  Snacks and breakfast are sold at a cost.
GGuest UserAlthough the photos and reality were different, the window-less rooms were still adequate for comfortable staying. We stayed for 3 nights in a level 4 deluxe double room and level 3 double room, all ensuite with bathrooms. Due to the lack of exhaust fans and windows, the internal bathrooms can cause dampness and a smell but that was ok for us. A pet friendly Guesthouse (many of our neighbours had dogs but they were very quiet and well managed). Now managed by 3 service staffs who do everything. A retro but working games machine at the ground floor was a delight for my kids. Free laundry & dryer and a simple fitness corner are useful amenities. The highlight is actually the location of this guesthouse - within walking distance, there are numerous dim sum outlets, night time street foods, noodles shop, bakery and a sports bar just across the road. Will stay again, anytime, for my next visit.
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