The apt is clean, washer dryer provided and with the basic amenities .It has floor to ceiling glass window , so fantastic view.
However the rooms bit small, esp the second room. The kitchen is ok , comparing to the previous apt , it has less equipment .But still overall is good.
The facilities are fantastic - few types of pools for adult and children, wall climbing, playground, gym , basketball court. will book again.
Our 3-day, 2-night family stay at Straits Garden Hotel was wonderful! The environment was welcoming, clean, and well-kept, creating a comfortable atmosphere for a family getaway. The owner’s responsiveness made our stay even smoother, as any questions or needs were quickly attended to. Overall, it was a relaxing and pleasant experience for all of us, and we would recommend it for families looking for a convenient and friendly place to stay
Had a wonderful experience yet again at Ascott. We'll appointed rooms, lovely infinity pool and great accessibility make this a good choice. Above and beyond everything else, the service from Mr Yau was immaculate. Felt like a home away from home. Thank you Mr Yau!
I love everything about this hotel, We stayed during hari raya week, overall it was a very great vacation with my kids, they really enjoyed the slide and mini waterpark, personally for me i enjoyed the panoramic view around the hotel , every place is instagrammable, the pool was so big and clean, divided to kids pool and adult pool, alot of small hut and beach chair around the hotel , ample of car parking , i will come back again soon.
Suggestion for improvements:
1. Never say to guest anything about “makanan dah habis” when we paid for buffet. Buffet means the foods must always there.
2. Breakfast at the beach bar. We were asked to go there as the main restaurant was full and we were told that the food is similar to the main restaurant and it was actually not. It seems the main restaurant has more variety of foods.
Great location, easily walkable to various tourist spots/local destinations for food, leisure, shops etc. There’s also a ban heang conveniently located across the hotel (5 minutes walk). Those who are into clubs, there’s also one just downstairs the hotel - midnight black.
Was an impromptu trip for my boy who us on holiday. Traffic was good, tourist were minimum...the hotel was not busy during our stay. Which was great as we didn't have to struggle with check in etc. Pool was great, a bit deeper would be great. I wasn't fond of the pool with sand, but I guess it creates a beach effect...altho the beach was just like 15 meters away...from check in to housekeeping, all the staff were more than happy to assist. Thank you hard rock!!
Upon check-in, we were warmly welcomed with two delicious chocolate chip cookies, which was a lovely touch. The hotel offered stunning sea views, and there was a convenient walkway providing direct access to the beach. The breakfast buffet was impressive, featuring a wide selection of both local and international cuisines. The swimming pool was spacious, well-maintained, and perfect for children to enjoy. Overall, we had an exceptional stay and would highly recommend this hotel to families and beach lovers alike.
The Miron Hotel in Penang was the highlight of our trip to Penang. Every service staff in the hotel was enthusiastic and proactive. The Chinese waiter made it easy for us to check in even though we didn't speak English very well. The hotel also provided a night bed service, which was considerate and made us feel at home. If I have the opportunity to visit Penang again next time, I will choose the Miron Hotel again.
The recent stay at Iconic Marjorie Hotel was amazing! From the moment we arrived, the staff went above and beyond to ensure a seamless and memorable experience. The room was clean and comfortable, with a separate wet and dry area, elegant design, and thoughtful amenities such as plush bathrobes, toiletries, free mini bar, coffee machine, high-speed hair dryer, handheld steamer, and additional pillow options from the pillow menu. The hotel's beds were incredibly comfortable and guaranteed a good night's sleep. Free WiFi was available both in the hotel and in the rooms 🛜. Tiffin Hall, a unique Nyonya themed restaurant, was elegant and comfortable in an environment. The food was delicious. Senses Bar offers stunning views of the city skyline, and you can relax by the infinity pool and enjoy a refreshing drink by the pool bar to the relaxing beats. The staff was amazingly attentive and every request was met, making us feel at home during our stay. The room was also kept spotlessly clean by the housekeeping staff. A big thank you to all the staff for making our stay a memorable one, exceeding our expectations and combining luxury with genuine hospitality. I'm already planning my next stay and I would recommend this hotel to anyone considering a trip to Penang, whether you're travelling for business or leisure, highly recommend this hotel!
I would like to share about experience which we stay, very convenient, very comfortable and nice view of location. Owner was provided facilities very perfect and service. We felt that will come back for next vacation.
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55 reviews
9.7/10
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7.9/10
WWynnie8585The hotel has a great location, but there’s still room for improvement.
The staff are okay, and the service and facilities are average. During Ramadan, the buffet breakfast is replaced with an à la carte menu. The food tastes average—just enough to fill your stomach.
The hotel is quite old, so there are visible black stains and mold in the room. While it’s not exactly dirty, the age of the building makes it hard to maintain cleanliness. The bedsheets also had an unpleasant smell, so I think the laundry staff may need better training.
On the bright side, when I shared my feedback with the front desk, they informed me that the hotel is currently undergoing renovations.
Overall, considering the price, it's still an acceptable stay.
DDanil AleksandrLocation – If you’re a deep sleeper, you might be fine, but otherwise, be prepared for some noise! The hotel is close to a mosque and nightclubs, so you’ll hear music until 3 AM, then drunk people shouting outside, and at 5 AM, prayers blasted over loudspeakers.
There’s also a local hangout spot nearby where some intoxicated people gather. One of them approached me—he was friendly but definitely not sober, and the conversation was barely understandable. It didn’t feel unsafe, but it was uncomfortable.
Overall, this was not what I expected. Maybe I should have done more research, but after a month in Malaysia, I hadn’t run into anything like this before.
Cleanliness – It's OK.
Service – The people working here are truly great, and this might be one of the best hotel teams I have ever met – friendly and helpful. There was a hiccup at check-in when a girl requested that I pay three times more tax than I should have, but she later admitted her mistake shortly.
Facilities – I think that, for the price, the facilities are excellent.
Overall – A good hotel with a bad location. There is a nightclub nearby, which Muslims probably wouldn’t appreciate, and a mosque that broadcasts prayers with multiple loudspeakers, making you want to jump out of bed and pray for it to stop at 5 AM. This was shocking to me, considering that I have spent a considerable amount of time in Turkey.
GGuest UserLocation is really good. About 15 minutes walk from the ferry. Lebuh Kimberley is just opposite the hotel down the road with heaps of food choices and shopping.
You can also walk to Komtar bus station to take the local bus to Penang hill.
Hotel is clean and staff are friendly and helpful. They won't allow early check-in, but they are happy to store your bags for early arrivals.
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