2-Star Hotels in Makkah Province, Saudi Arabia

Very nice, walkable distance, great staff

The hotel is a bit old, but the location is convenient and the transportation is convenient. The service is very good, and basically whatever you need will be met as much as possible. Compared with the price of other hotels, the overall cost performance of this hotel is still very good!

What a charming little apartment hotel! It was well-maintained and had all the essentials we needed. We stayed in the two-bedroom apartment, which featured two bathrooms, a kitchen, and a cozy living room. The kids absolutely loved it, especially the smart TV, which kept them entertained all day. Breakfast offered a nice selection of Arabic dishes, and the hotel is conveniently located within walking distance of cafeterias. We’d definitely book this place again on our next visit!

The room was really clean and extremely comfortable, and definitely helped given that we had a long layover. However, the service is really bad. We had to wait in a queue for about an hour just to get to the reception desk. Apparently it’s always like that so I don’t really understand the value of making reservations ahead of time. They definitely are understaffed. If they can’t hire anyone else then the least they could do is issue out tickets and have enough seating to accommodate guests so that people aren’t frustrated. Amenities are decent but there’s no dental kit or even a bin in the bathroom.

There are not many shops around the building, but I think more will be added in the future. The electricity in the room is shut off every day during the day, which bothers me.

I had a higher expectations especially with the value of money paid. Delay in check in procedures although it was 17:30 and rooms were not fully ready. Then I have got smoking room in lower floor completely against what I request , I had to stay for another 30 mins to shift to another room. Additionally,although the hotel is new , it seems that it’s only renovated and a lot of items and paints need to be looked at. The breakfast was mid , but I have to highlight the restaurant receptionist welcoming and positive attitude and relaxing smile. I’m not going to repeat the visit again to this hotel branch

Connecting to Andalus Mall. Nice place to enjoy. Two days Inwas there when Eid Adha, there is a small beautiful Mosque near hotel for pray. A hospital and pharmacy just opposite hotel.

The Emaar Andalusia Hotel in Makkah offers a convenient location for Umrah, situated approximately 800 meters from Masjidil Haram. The surrounding area is vibrant, with a plethora of shops, food stores, and gift shops, catering to the diverse needs of visitors. During Ramadan, the hotel's road access restricted to one hour before and after prayers. The hotel itself is well-maintained, exhibiting cleanliness, and the staff are commendably friendly and helpful.

Before leaving Turkey, I almost changed my mind after reading the negative reviews about this hotel. However, given its proximity to the Kaaba and the fact that my mother was traveling with me, I thought, *“At least let me see it for myself—if I don’t like it, I can always switch to another hotel.”* To my delight, all my preconceptions were shattered from the very first moment! The staff is extremely courteous and attentive, the rooms are spotless, and the food is delicious. Plus, the hotel is within walking distance of the Kaaba and right next to the bazaar—no need for transportation. I was particularly impressed by the genuine care and problem-solving efforts of the reception staff. Now, I’m starting to think those who wrote negative reviews might have had some ulterior motives. ————— Türkiye’den yola çıkmadan önce bu otelle ilgili olumsuz yorumları okuyunca neredeyse vazgeçiyordum. Ancak Kabe’ye yakınlığı ve annemin de benimle olması nedeniyle ”En azından bir göreyim, beğenmezsem başka bir otele geçeriz” diye düşündüm. Ne mutlu ki oteldeki ilk andan itibaren tüm önyargılarım kırıldı! Personel son derece saygılı ve ilgili, odalar tertemiz, yemekler ise lezzetli. Ayrıca otel, Kabe’ye yürüme mesafesinde ve çarşının tam dibinde; araç kullanmaya gerek kalmıyor. Özellikle resepsiyon çalışanlarının samimi ilgisi ve sorun çözme konusundaki gayreti beni çok etkiledi. Artık bu otelle ilgili olumsuz yorum yazanların biraz art niyetli olabileceğini düşünüyorum.

The location is quite good. The rooms are ok. The only complain is the bathroom. It is very small and the shower area is very congested. After you take shower water is floating everywhere in the bathroom floor as the water does not drain out quickly. After one person takes shower than the next person would find it really uncomfortable to shower next We complained about it and then room was changed only to find out that is same for other rooms as well.