5-Star Hotels in New South Wales, Australia

Service: All the staff were friendly and hospitable. Cleanliness: Clean and well maintained. Facilities: Poor compared to hotel grade. - The pool is too small. - Gym Facilities Are Too Poor Location: BEST The hotel is old and the facilities are worn out overall. However it was clean and well maintained The best thing about this hotel is the location. The view from our room on the harbour side was so stunning and impressive. However, the size of the room was too small and inconvenient. So overall, I'd give it about 4 out of 5 stars.

This is our second time staying at the Crown hotel and I have to say that I think their service is now decreasing and not as good as before. They claim to be a six star hotel however they do not have turndown service like a true luxury five star hotel should have and instead they only offer it on weekends. I’m unsure of the rationale behind this however it must be related to cost cutting. There was also some issues regarding the cleans of the room however credit must go to the duty manager who rectified promptly leaving us satisfied.

This was one of our best experiences ever. The view in the hotelroom was absolutely stunning, people absolutely nice and the service was outstanding. Very convenient, digitally enabled and very forward thinking oriented. The Blue Bar is also highly recommended. Unfortunately Shangri-La is only available in the eastern part of the world, we would surely use it more often.

The hotel is in a secluded place 10 minutes' drive from the town. It is very quiet and the scenery is pleasant. There are mountains, forests and bays. The hotel is decorated in a retro style. I saw kangaroos on the lawn. The pressure of the bath water is very high. After taking a bath Very refreshing. The whole environment of the hotel is very comfortable and suitable for vacation. If you have time, you can stay for a few more days. The only drawback is that there are a lot of mosquitoes in the room. My family killed more than 10 mosquitoes in one night. Can I put a mosquito killer lamp or mosquito killer device in the room? Everything else is perfect. Highly recommended! In addition, the reception staff were very warm and friendly. One of the slightly older aunts was very elegant, and the other Chinese girl was very enthusiastic and made her feel at home.

Beautifully appointed rooms, very comfortable and clean, staff are excellent and the restaurant is amazing!

Memorable stay in a room with koala view. Convenient to directly get access to the Taronga Zoo through a secret door connected with the hotel by just a minute walk. Breakfast taste good with a nice view if Sydney bridge and opera house.

I was pretty surprised with the location and the beautiful scenery. Kangaroos can be sighted from our accommodation. Such a relaxing stay away from the city.

I came from the Gold Coast with a friend and passed by Byron Bay. We chose this hotel. The front desk service was very nice and considerate. The hotel was also very comfortable. Each person had a small villa, which was nice!

It is located in a relatively quiet street. It is a 10-minute walk to the commercial area and not far from the Sydney Opera House. The breakfast is simple and purely Western. Opposite is the Sydney Observatory. It is very pleasant to sit on the hillside for a while at night.

In terms of scenery and amenities, this hotel is perfect. I booked a room in high level with Habour view so that I can watch the fireworks while I’m enjoying champagne in my own room. That was a top-notch experience. However, the cleanliness leaves much to be desired. The big window has noticeable stains that highly affect the view. The toilet is badly designed that the lid can never stand up straight. Flies are all over the washroom which is outrageous!