4-Star Hotels in Canton of Geneva, Switzerland

The location is extremely great. Just a few minutes walk from the train station. Super convenient. And there are convenience stores, supermarkets, eaterie,s etc in the train station, super convenient. The hotel is clean & bright. The staff are courteous and helpful. The check out time can be extended to 12noon. The bed is comfortable. Bathroom is clean with sufficient amenities. Would highly recommend this hotel.

Both the service and breakfast are very good. The location of the hotel is also convenient as the airport and shopping mall are nearby. However, the car park of the hotel is too narrow which is suitable for small cars only. There is also no direct access between the hotel and car park as the only entrance of the car park is outside the hotel.

The hotel's interior design is distinctly palatial, and whether it's to your taste is entirely subjective. However, the comfort, safety, and cleanliness of the rooms were impeccable, at least for this price point. The overarching feeling after our three-day stay was one of complete peace of mind. The three Caucasian staff members who assisted us at the front desk were exceptionally friendly. Having just arrived in Europe, I was initially a bit nervous speaking English, but the calm politeness of a handsome young man and a kind older gentleman immediately put me at ease, making each conversation progressively smoother. Only one older gentleman seemed a touch refined and perhaps a little aloof, but his conduct was certainly not offensive. The location is superb. It's just a 5-minute walk to the central train station. The Old Town and the UN headquarters are both about a 15-minute ride away, and the airport is 30 minutes. There's an abundance of restaurants, shops, and supermarkets nearby, making it incredibly convenient for getting around. (While many hotels near the train station offer similar benefits, a unique advantage here is that Tram Line 15 stops directly in front of the hotel, providing easy access to many key city attractions.) One minor, unexpected drawback was that directly behind our annex building lay a dozen or so railway lines extending from the train station. From early morning, we could indeed perceive faint noises and vibrations. However, the sound insulation of the room windows was remarkably good, so it didn't impact our sleep quality in the slightest. Nevertheless, those particularly sensitive to noise might want to consider this when booking. Requesting a room number starting with 1 or 8 (all rooms in our annex building started with 9) should help mitigate the railway noise.

When we checked in we asked whether, after we check out, we could leave our luggage with them since we didn't want to carry many luggage to Paris and the answer from the front lady with her careless eye was ”NO, because we didn't have enough space”. We were very sorry with the answer and hopelessly thought how we could deal with the problem. Luckily, on the day we checked out we met another front lady who was very kind and agreed to keep our luggage but we need to pay some charge. The room was ok except the toilet which were flooded all the time when we took a bath during our stay. We probably don't want to stay here again unless we have no choice.

Enjoyed our stay. Very comfortable bed and convenient location, walking distance to tourist attractions and a short tram ride to the further ones.

Management please check this review and travellers please watch out!!!  A  nice clean hotel with great restaurant which made me feel like home. Closed to the airport though location is a bit difficult for me to walk to the airport, but they have nice shuttle service to take guests from/to the airport.  In my mind, I praised it was the best airport hotel I was staying ever, and they deserved a great review. (that was what I felt at the beginning). With the reasons above I had extended to stay one more night to check out on 12 May 2025 when I could easily move to the hotel in front of it for the extra day (Nash Suites airport hotel) with cheaper price. I chose to stay.  I Got Really Upset And Disappointed when a box of Chocolate in my room got lost. I have pictures attached here in the review!!! Chocolates in Switzerland are very unique, and I intentionally went to Sweetzerland (a chocolate boutique) on Saturday to purchase two boxes for my friends in the Netherlands because Sweetzerland closes on Sunday. One box cost me CHF 22. On Sunday May 11, I went out till the evening around 6pm.  As soon as I got back to the room, I realized one box of my chocolates was gone but left me the white gift wrap. I immediately went down to report to the receptionist. The one I first talked to was nice. She seemed willing to help solve the problems. She referred me to talk to another receptionist, her colleague but the lady she referred wasn’t available at that time. She asked me to go talk later again. When I did, the second receptionist said all the managers, and house keeping they needed to talk to left because it was after 6pm. I asked her to call them. She said that was impossible. So, verfication wasn’t successful. Instead, she asked me to leave my contact number in Europe and email address because I was gonna check out the next morning 4 am. She claimed by the next morning 4:30 am after they talked, they would come up with a solution and would contact me. I waited for two full days, and no call or email received. This IGNORANCE shouldn’t be done. This considers BAD SERVICE!!! This shows that you don’t care about short stay travellers. How unsafe the guests would feel??? Now, it has come to the point that I was complaining about losing one chocolate box to complaining about bad manner of the receptionist! There were 3 receptionists that evening, she was the second lady who sat down in the middle with longer face shape. It happened on May 11 evening, and my room number was 311.  Management Please check and take this action seriously!!! Don’t let the act and services of those ladies ruined your hotel’s reputation. It was supposed to be a great 5 stars hotel but it ended up as one star. It is a shame to let the reputation go down this way. Our family also ran a hotel in our home county, so I deeply take sympathy on you and want you to know!!! PLEASE Definitely Check and Verify!!! Don’t make your guests feel like you don’t care especially for those overseas guests who go and do a short stay.  It is not the value of a box of chocolate matters, it is about housekeeping lady’s behavior and the ignorance of the receptionist!!! What if I left my other stuffs unlocked in the luggage on that evening?!? She probably would take something important on that luggage too.  Please You Should Check with the housekeeper and the receptionist on that day!!!!!!

Wow what an incredible hotel! We started off arriving super early to hotel even though check in was meant to be at 3. To our surprise the lovely hotel staff let us check in early and issued our free geneva travel pass and showed us to our rooms. Onto our room, it was very clean, so spacious with ample storage space and safe, TV and amazing views overlooking the alps. The walk in shower was the highlight and has been sorely missed since getting back home. The hotel has everything you need, restaurant bar, 24 hour reception service, small gym and added sauna which is all included free of charge. The location is very handy only being a 10 minute bus from the airport and tram outside the hotel that goes straight into geneva city centre. The staff were so helpful and welcoming and made our stay 10/10. Will definitely be back to this hotel again couldnt have had a better time.

Best hotel in Geneva. Affordable price with good location just 400m away from Geneve Railway station. Easy to find. Walking distance to Lake Geneva. Accessible to Migros and Coop. Comfortable and clean room. Most important for us as Asian is the toilet provide bidet. Like it very much. And the room also had bathtub. Great stay in Geneva before catching our flight the next day..

Very clean hotel with microwave, coffee machine & kettle. Towels are plush. Can ask for additional amenities items at counter. Airport shuttle runs every 20 mins till midnight, very convenient.

Overall, I was very satisfied. They gave us the room in advance, but one room was not cleaned properly. There was food left by the previous guest after we entered the room. After contacting them, they cleaned it up immediately. The environment is good, and there is 🚗 airport shuttle. The front desk was very polite and the service was good.