4-Star Hotels in Nagano Prefecture, Japan

We stayed in the cottage D, very old facilities, it’s a nice place but they should consider change their all appliances in the room, cos too old already. It’s very inconvenient that they don’t have a shuttle from cottage to lobby, we need to call them everytime we go out instead. The ski place was all man made snow, we were disappointed. We thought want to let the kids experience snow..

Super convenient next to JR Nagano station. Hotel check in was fast and they managed to lend me a sewing kit and a small screw driver for me to open my toy to change batteries. Breakfast selection wasn’t that great with as it had few muslim friendly options. Room was big. Laundry service had to be booked in advance and we didn’t know so couldn’t do our laundry. The TV had a screen to show the amount of time remaining for the laundry machines. There was a free water dispenser but only at hotel lobby. For convenience to train station and easy access to snow monkey bus, it was still an awesome experience for us.

Excellent location, just a 5-minute walk from Matsumoto Station! Spotlessly clean and surprisingly spacious room for Japan. The free simple supper (ramen or croffle ice cream) was a nice touch. Breakfast was a highlight—delicious with a huge variety of options. Highly recommend this hotel for its convenience and value.

A stylish hotel, yet filled with vibrance. The fine dinning experience was great. Comfortable beds, though standard rooms are quite small. Amenitie add-ons including hot bath salt self help counter and facial masks, free drinks and snacks after dinner made it very enjoyable after a long day's walk.

Excellent new hotel, very well furnished and decorated rooms. Shoes off as soon as you enter the hotel. They even have a cleaning machine at the entrance to clean the wheels of your luggage. Nice onsen, though a little small. Free popsicles and ramen for supper. Very close to Matsumoto Train station.

Definitely the best hotel in Karuizawa! Exceptional service and beautiful accommodations that have made our experience truly memorable! The professional and caring nature of your staff has been remarkable, ensuring that every aspect of our stay feels personalized and welcoming. The hotel's design and upkeep are also commendable. The elegant decor and well-maintained facilities have set a perfect backdrop for our romantic getaway, enhancing our overall enjoyment and comfort.

I very recommend for this hotel best of all, free parking, wide room and the breakfast is the best of what I have before, i would forget and will come back to stay again.

The service at this hotel is excellent. From the concierge to front desk. Location is near Matsumoto station. I was directed to a multi storey hotel parking at the back of the hotel. It cost 1100 yen per day (multiple entry per day). Just exchange your parking ticket with the reception . They settle the parking fees when you check out. The hotel is rather old. Looks like you entered the 1980s zone. Rooms are renovated to some extend but I could see the wear and tear. Housekeeping a bit sloppy as the window bay area was dusty when we checked in and there was a musky smell esp the bathroom.

We had an amazing 2 nights stay here! Located about 5 minutes short walk from the train station, there were a convenience store and small supermarket directly across the hotel. We weren't expecting much when we booked as the photos look dated and it was a last minute trip but oh mine, we were pleasantly surprised when we checked in. The room was large and although it was the old room, it had a certain charmimg character to it that we love. The bathroom was also big, clean and had a lovely large bathtub. I love the full range of toiletries they provided and was hoping to buy it in Tokyo to bring home but I couldn't. There was a common area on the second floor where water, juice and coffee were provided and we bought our own sake in the evening and sat there. We spent two peaceful evenings here after dinner and it was lovely. Our only complaint was the bed was rather soft and the pillows were flat. But we will definitely stay here again when we come back to Karuizawa.

We spent a pleasant 2 nights in Tabino Lit Matsumoto. Special thanks to staff Yumiko, who was super helpful (she took initiative to fix my split soles that gave way suddenly), speaks good English, gives good advice on local information. Tabino hotel is fortunate to have such great staff. Breakfast was good with lots of healthy vegetables, Public bath was relaxing and not crowded during our stay.

We stayed in the cottage D, very old facilities, it’s a nice place but they should consider change their all appliances in the room, cos too old already. It’s very inconvenient that they don’t have a shuttle from cottage to lobby, we need to call them everytime we go out instead. The ski place was all man made snow, we were disappointed. We thought want to let the kids experience snow..

A stylish hotel, yet filled with vibrance. The fine dinning experience was great. Comfortable beds, though standard rooms are quite small. Amenitie add-ons including hot bath salt self help counter and facial masks, free drinks and snacks after dinner made it very enjoyable after a long day's walk.

Definitely the best hotel in Karuizawa! Exceptional service and beautiful accommodations that have made our experience truly memorable! The professional and caring nature of your staff has been remarkable, ensuring that every aspect of our stay feels personalized and welcoming. The hotel's design and upkeep are also commendable. The elegant decor and well-maintained facilities have set a perfect backdrop for our romantic getaway, enhancing our overall enjoyment and comfort.

We had an amazing 2 nights stay here! Located about 5 minutes short walk from the train station, there were a convenience store and small supermarket directly across the hotel. We weren't expecting much when we booked as the photos look dated and it was a last minute trip but oh mine, we were pleasantly surprised when we checked in. The room was large and although it was the old room, it had a certain charmimg character to it that we love. The bathroom was also big, clean and had a lovely large bathtub. I love the full range of toiletries they provided and was hoping to buy it in Tokyo to bring home but I couldn't. There was a common area on the second floor where water, juice and coffee were provided and we bought our own sake in the evening and sat there. We spent two peaceful evenings here after dinner and it was lovely. Our only complaint was the bed was rather soft and the pillows were flat. But we will definitely stay here again when we come back to Karuizawa.

This hotel is a bit remote to those not driving . But the rate is very reasonable and by taxi is short distance to everywhere near train and outlet for shopping n food . The hotel restaurant for dinner is very good with live music and cost is very reasonable with good service . But you need to do reservation in advance . There is a big supermarket a few steps away that you could buy fresh produce to cook simple meal in your room’s kitchen . The public pool is sufficient and cleanliness is fair . Overall a value for money hotel .

Location is great, free shuttle bus between station and hotel. Also easy to get to the outlet. Breakfast is highly recommended, can choose between Japanese and western one, both are delicious. Nearby is the ski park, can enjoy whole day skiing there. Onsen is great after whole day exercise, quickly relieve tiredness. Highly recommended!!

The hotel service is thoughtful, the consultation response is timely, the front desk guy is handsome and nice, and he also taught the children to roast marshmallows. The hotel has some history, but it is still clean and tidy. It's a pity that I only stayed for one night and didn't have a good time to walk around. I will choose it again if I have the chance.

I stayed at this hotel with my wife and two children during a two-night trip to Karuizawa in early February. The hotel is around 100 years old and its claim to fame is that John Lennon has stayed there. The piano that he played on is still in the bar. Location: The hotel is near Old Ginza Street and around a 15-minutes drive from Karuizawa station. It was not difficult to find, but you must navigate a narrow approach to the hotel which is icy at this time of the year, so you must drive carefully. Cleaniness: The staff told me that the hotel was only recently and everything was very clean and in good condition. Service: The receptionist that conducted the check-in was probably the Japanese that spoke the best English that I had encountered on this trip. He spent a lot of time explaining the hotel to our family. The porter was also very helpful and polite. When we asked for extra toothbrushes and slippers for the children, housekeeping was very prompt in delivering them and even brought some children's robes for my sons. Facilities: The hotel did not have many facilities. There is a small shop, a bar and a french restaurant but not much else. Some rooms had private hot springs in them and they gave us the opportunity to upgrade. Our room, had a small balcony even though we were on the ground floor. It looked onto a wooded area so there was not much to see, especially at night. However, when it snowed the next morning, my kids loved going out and playing in the snow. I was particularly impressed by the breakfast. It was a simple American breakfast very well presented. It was very pleasurable to look out into the inner courtyard with it was snowing. Overall: I like this hotel as it has a lot of character. It is architecturally attractive and has kept a lot of its charm despite renovation. The staff are very professional and polite. I would stay in this hotel again.

Met with welcoming and good service staff, start of a great 2-night stay. The breakfast, Japanese and Western were appetising. There are 2 routes to the hotel by car, both will have narrow and winding country roads at certain stretch to and from the hotel. Can be intimidating drive in the night especially when the days are short from November onwards.

The hotel is located on a remote mountain, more than ten minutes from the center. The rooms are a bit far away, but fortunately they are clean and hygienic, and the space is very sufficient. The most special thing is that you can use the small cable car to go up to the hot spring area. What is surprising is that the hot spring area has a very good environment and scenery. Beautiful, the spring water is very comfortable

We stayed in the cottage D, very old facilities, it’s a nice place but they should consider change their all appliances in the room, cos too old already. It’s very inconvenient that they don’t have a shuttle from cottage to lobby, we need to call them everytime we go out instead. The ski place was all man made snow, we were disappointed. We thought want to let the kids experience snow..

A stylish hotel, yet filled with vibrance. The fine dinning experience was great. Comfortable beds, though standard rooms are quite small. Amenitie add-ons including hot bath salt self help counter and facial masks, free drinks and snacks after dinner made it very enjoyable after a long day's walk.

Definitely the best hotel in Karuizawa! Exceptional service and beautiful accommodations that have made our experience truly memorable! The professional and caring nature of your staff has been remarkable, ensuring that every aspect of our stay feels personalized and welcoming. The hotel's design and upkeep are also commendable. The elegant decor and well-maintained facilities have set a perfect backdrop for our romantic getaway, enhancing our overall enjoyment and comfort.

We had an amazing 2 nights stay here! Located about 5 minutes short walk from the train station, there were a convenience store and small supermarket directly across the hotel. We weren't expecting much when we booked as the photos look dated and it was a last minute trip but oh mine, we were pleasantly surprised when we checked in. The room was large and although it was the old room, it had a certain charmimg character to it that we love. The bathroom was also big, clean and had a lovely large bathtub. I love the full range of toiletries they provided and was hoping to buy it in Tokyo to bring home but I couldn't. There was a common area on the second floor where water, juice and coffee were provided and we bought our own sake in the evening and sat there. We spent two peaceful evenings here after dinner and it was lovely. Our only complaint was the bed was rather soft and the pillows were flat. But we will definitely stay here again when we come back to Karuizawa.

This hotel is a bit remote to those not driving . But the rate is very reasonable and by taxi is short distance to everywhere near train and outlet for shopping n food . The hotel restaurant for dinner is very good with live music and cost is very reasonable with good service . But you need to do reservation in advance . There is a big supermarket a few steps away that you could buy fresh produce to cook simple meal in your room’s kitchen . The public pool is sufficient and cleanliness is fair . Overall a value for money hotel .

Location is great, free shuttle bus between station and hotel. Also easy to get to the outlet. Breakfast is highly recommended, can choose between Japanese and western one, both are delicious. Nearby is the ski park, can enjoy whole day skiing there. Onsen is great after whole day exercise, quickly relieve tiredness. Highly recommended!!

The hotel service is thoughtful, the consultation response is timely, the front desk guy is handsome and nice, and he also taught the children to roast marshmallows. The hotel has some history, but it is still clean and tidy. It's a pity that I only stayed for one night and didn't have a good time to walk around. I will choose it again if I have the chance.

I stayed at this hotel with my wife and two children during a two-night trip to Karuizawa in early February. The hotel is around 100 years old and its claim to fame is that John Lennon has stayed there. The piano that he played on is still in the bar. Location: The hotel is near Old Ginza Street and around a 15-minutes drive from Karuizawa station. It was not difficult to find, but you must navigate a narrow approach to the hotel which is icy at this time of the year, so you must drive carefully. Cleaniness: The staff told me that the hotel was only recently and everything was very clean and in good condition. Service: The receptionist that conducted the check-in was probably the Japanese that spoke the best English that I had encountered on this trip. He spent a lot of time explaining the hotel to our family. The porter was also very helpful and polite. When we asked for extra toothbrushes and slippers for the children, housekeeping was very prompt in delivering them and even brought some children's robes for my sons. Facilities: The hotel did not have many facilities. There is a small shop, a bar and a french restaurant but not much else. Some rooms had private hot springs in them and they gave us the opportunity to upgrade. Our room, had a small balcony even though we were on the ground floor. It looked onto a wooded area so there was not much to see, especially at night. However, when it snowed the next morning, my kids loved going out and playing in the snow. I was particularly impressed by the breakfast. It was a simple American breakfast very well presented. It was very pleasurable to look out into the inner courtyard with it was snowing. Overall: I like this hotel as it has a lot of character. It is architecturally attractive and has kept a lot of its charm despite renovation. The staff are very professional and polite. I would stay in this hotel again.

Met with welcoming and good service staff, start of a great 2-night stay. The breakfast, Japanese and Western were appetising. There are 2 routes to the hotel by car, both will have narrow and winding country roads at certain stretch to and from the hotel. Can be intimidating drive in the night especially when the days are short from November onwards.

The hotel is located on a remote mountain, more than ten minutes from the center. The rooms are a bit far away, but fortunately they are clean and hygienic, and the space is very sufficient. The most special thing is that you can use the small cable car to go up to the hot spring area. What is surprising is that the hot spring area has a very good environment and scenery. Beautiful, the spring water is very comfortable

Excellent location, just a 5-minute walk from Matsumoto Station! Spotlessly clean and surprisingly spacious room for Japan. The free simple supper (ramen or croffle ice cream) was a nice touch. Breakfast was a highlight—delicious with a huge variety of options. Highly recommend this hotel for its convenience and value.

Excellent new hotel, very well furnished and decorated rooms. Shoes off as soon as you enter the hotel. They even have a cleaning machine at the entrance to clean the wheels of your luggage. Nice onsen, though a little small. Free popsicles and ramen for supper. Very close to Matsumoto Train station.

The service at this hotel is excellent. From the concierge to front desk. Location is near Matsumoto station. I was directed to a multi storey hotel parking at the back of the hotel. It cost 1100 yen per day (multiple entry per day). Just exchange your parking ticket with the reception . They settle the parking fees when you check out. The hotel is rather old. Looks like you entered the 1980s zone. Rooms are renovated to some extend but I could see the wear and tear. Housekeeping a bit sloppy as the window bay area was dusty when we checked in and there was a musky smell esp the bathroom.

We spent a pleasant 2 nights in Tabino Lit Matsumoto. Special thanks to staff Yumiko, who was super helpful (she took initiative to fix my split soles that gave way suddenly), speaks good English, gives good advice on local information. Tabino hotel is fortunate to have such great staff. Breakfast was good with lots of healthy vegetables, Public bath was relaxing and not crowded during our stay.

When I drove to the door, the receptionist inquired carefully. After learning the name of the reservation, he helped carry the luggage to the hotel, which was a very good service. Then I thanked ”Ms. Saito” for her help along the way. She carefully explained the hotel/room facilities and each food. The service was very good, recommended! ! We also spend the evening at ”Watashizuku” on the 6th floor. Although it's cold, you're lucky enough to have exclusive access to the open-air hot springs and the starry sky.

The staff were very welcoming and friendly and helpful. Both dinner and breakfast had amazing food. The onsen bath were great after a long day of hiking. The room was specious and clean, and the futon beds were very comfortable.

Lived the best hotel in Japan. The place is small, but the layout is exquisite. Careful staff service. Carry your luggage to the room and explain each dish of dinner carefully. Indoor hot springs are arranged for men and women to change the hot spring room. Try two different arrangements. Dinner and breakfast are super good. The room was also very clean and comfortable. Especially recommended.