Five stars all around! Big shout-out to the friendly front desk staff. I was torn between JEN Hotel and Wembley, but ultimately chose Wembley because I saw reviews mentioning early check-in, which was a huge draw for me. It's also Chinese-friendly, and the front desk staff can communicate in Chinese. Even though rooms were very tight during Chinese New Year, the hotel still allowed me to check in quite a bit earlier. This gave me a precious three-hour nap, helping me avoid the hottest part of the day and making my first day of sightseeing rich and energetic. Wembley and JEN are just across the street from each other, but Wembley is on higher floors, offering a more expansive view. It's only about 700-800 meters to both Mural Street and the Clan Jetties. There are also plenty of shopping and food courts nearby. The hotel itself is well-maintained, and soundproofing is decent. My only minor complaint: For two adults and one child, we requested an extra comforter, but they brought a blanket instead. Using just a blanket requires quite some courage!
Location is good, right in the centre & within walking distance to eateries & shopping. Close nearby there’s the Hin Depot, it’s like a weekend flea market.
Hotel Service was great, the room that i booked was rather small, city view facing but sun was strong and day time, was abit hot as room window facing the sun. Going green is good, and water dispenser is provided on every floor for our refill. Can i suggest the bottles provided to have a wider opening as when refilling was rather difficult to avoid any spillage, especially taking the hot water
Hotel deco is very festive.
Good stay at Jazz Hotel Penang 👍
Really satisfied with my trip here. The room was clean, spacious and comfortable, with a bathtub and even a complimentary bath bomb which made the stay extra relaxing. Love the rooftop pool and the overall modern vibe.
Location is convenient — walking distance to Straits Quay and easy access to Gurney area for food. Staff were friendly and helpful throughout the stay.
Overall a pleasant experience, will definitely come back again!
The hotel's breakfast is served at a separate bakery and cafe next door, with three options to choose from. The hotel itself is quite new, so everything is in good condition. There's a dedicated driveway right at the hotel entrance, making pick-up and drop-off very convenient.
The best hotel my family and I have stayed at in Penang. I truly love this hotel and the view from the room is absolutely beautiful. There’s no other choice for me whenever I come here. The room is spacious and very comfortable for a family vacation. 😊
How do I put this? This Hilton offers decent value for money, but it wasn't ideal for someone like me who's a light sleeper. The first room they gave me had a constant humming noise – I'm not sure if it was the exhaust fan or a drainpipe. They did move me to another room where the noise was a bit quieter, but it was still present. On the positive side, the breakfast spread was very generous, and the overall environment and service were excellent. There's a skybridge that leads directly to the beach, and the pool was also very clean and enjoyable, with lots of kids playing there – my own child loved it. The only downside was that it got quite noisy at night. However, the hotel seems to be situated on a higher elevation, so it was wonderfully cool in the evenings. I barely used the air conditioning, as that would probably have been too noisy. Without the AC, it was a bit chilly in the early morning and late evening, but it would definitely be too hot during the day.
Location is just 3min walk from a Duck meat Koay Teow Teng where locals go. 15min walk from New Lane food street for dinner and lots of TSP stores that locals go to within a radius of 5 min walk. Despite near to all these nice shops, it is quiet enough to rest. The counter staff are also friendly, especially Amirul. Despite putting on mask, Amirul lots of warmth and hospitality. Truly enjoyed the stay at this hotel.
Booking process was quite smooth and easy.
The place nearby was quite happening for place to eat
The room was clean
But I believe it is an office modified to become a room to stay. Therefore it was very quiet outside of office hours. I found it awkward as it did not represent the vibe either an apartment or hotel.
Honestly this hotel was unexpectedly good!! The room was extremely clean (really love that super clean smell when you walk into your room 😂) Their housekeeping team did a great job too - I’ve requested daily house keeping & they cleaned the room, changed the towels every day without fail! There’s also a complimentary snacks near the lift which they replenish it every day. When I requested for a steam iron, they sent it over immediately as well! - very responsive, very impressive!
One of the highlights was the cute cats around the property - super manja super friendly, which made the stay even more enjoyable!! It’s a great choice for people who love cats!! You’ll see them everywhere LOL
The sandwich bar is amazing too - Can try their signature Reuben & smoke duck cheese toast, it’s very nice!!
Location wise I think it’s very strategic. It’s walkable to the famous Chowrasta Market for breakfast, chendol, and many more. Taking Grab around was also very convenient - not expensive. One more plus point when you stay here, you can visit the massage centre right beside the hotel - pretty good with reasonable price (it’s not the very atas kind but was quite decent & just have to book in advance to secure your slot)
I think the only minor downside would be some background noise from the bar across the street at night. You can hear faint clubbing music, but it wasn’t too loud or disruptive & it didn’t affect our stay much.
All in all, it’s a good one! Will definitely come back again!!
This was my favorite hotel during my trip to Malaysia, and where I slept the best. The hotel is probably about 6 kilometers from the Penang city center, a 20+ minute drive one way, so the location is a bit out of the way. However, it's very quiet and has a private beach, a pool, and a gym. The bed was also super comfortable. The only downside is that there aren't many dining options nearby, so you'll definitely need to take a taxi or drive out to eat.
Very Good
1259 reviews
8.6/10
Price from
TRY 2,288
per night
Check availability
See All Romantic Hotels in Penang
Frequently Asked Questions
How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.