St. Giles Wembley Penang

The room was clean and came with two bottles of water. It's not far from the attractions, and there's a big mall and the Shangri-La hotel right across the street, plus plenty of restaurants nearby. The front desk staff can speak Chinese.

The hotel is quite old, with outdated facilities. The room was small and cramped, similar to a hotel in China that's 1-2 tiers below a [local Chinese hotel chain like] Hanting or all seasons. They only cleaned the room once during my three-night stay, which was very disappointing. Breakfast and the gym were okay, though.

Penang has many great hotels, but I chose this one specifically for the bathtub. Both the service and facilities exceeded my expectations. My 19th-floor room was clean, luxurious, and the bathtub was perfect for a relaxing soak. There's a shopping center right in front of the hotel. I also walked around George Town multiple times, avoiding the hottest parts of the day. I thoroughly enjoyed my stay in Penang, savoring local food and indulging in massages from the many parlors nearby. This is a hotel I'd definitely want to visit again.

I was very satisfied with this booking. The front desk staff, both the young man and the young lady, were very friendly and helpful with any questions I had later on. There's even a Chinese-speaking front desk staff member. The room was excellent value for money; this executive room offered great space, amenities, and service. The breakfast and afternoon tea were also good. Our trip went smoothly; the hotel's location is very convenient for Mural Street, with many food options nearby and even a shopping mall.

I was very satisfied with this hotel. From its location to the service, room layout, and size, everything exceeded my expectations. If 100 is a perfect score, I'd give it a 98. The only downside is that the hotel is located near a road, so every morning around dawn, there would be many bikers revving their engines loudly, which always woke me up.