Romantic Hotels in Xinjiang, China

The service was absolutely excellent. Check-in and check-out were very convenient. We arrived in the middle of the night, and both the customer service and front desk staff were incredibly patient and provided clear directions. The environment is fantastic, and the facilities are complete and very new. It's also very close to Wanda Plaza.

No one told me the Guanshan family room was this good! We arrived at night and when I opened the curtains the next morning, I was stunned. You can lie in bed and watch the pink hues of the 'sun-kissed golden mountains.' My kid just rolled out the door to play in the snow. The entire camp is surrounded by snow-capped mountains, perfect for a morning photo op! I highly recommend the space capsule rooms; the Planet Comfort rooms aren't as good. Breakfast caters to inland tastes.

Highly recommended! The environment is fantastic, surrounded by lush greenery, and there's even a historical exhibition hall. It feels like staying in a park, and the value for money is excellent. The late check-out until 3 PM was a thoughtful touch. On the downside: there's room for improvement in service awareness; the front desk staff weren't very proactive. Also, during the National Day holiday, ordering à la carte was either unavailable or extremely slow, with the only options being mixed noodles and pilaf, which we ended up eating for two consecutive meals.

The hotel is indeed close to Tianshan Tianchi, which is a plus. There are also the following problems. The facilities are a bit old and need to be renovated. The hot spring water quality is not good, it is very dirty, and the bath towels are hung everywhere. The hotel breakfast does not match the hotel grade. The only thing that tastes good is boiled ramen. The most important thing is the service. It can be said that the hotel basically has no service. Maybe it is too busy and the service staff are a little emotional, or maybe it is the only hot spring hotel in the surrounding area, but every customer is innocent, and there will always be competitors. I hope the hotel management will pay attention to this issue.

The room was spotless and tidy, and the location was super convenient. Jinquan Shopping Mall is right across the street, and the Grand Bazaar is only 600m away. Downstairs, there's a bustling commercial street with plenty of great food and shops within easy reach. They even offer a thoughtful luggage storage service.

I always stay here when I come to General Mountain Ski Resort in Altay. The service is always excellent; they offer hot tea upon arrival and provide delicious yogurt daily. The airport and daily ski shuttle service is very convenient. The rooms are large and spacious, with heating and air conditioning, making them very comfortable.

I had a really good experience here. The hotel's location is excellent; even though it's in a commercial district, the room was surprisingly quiet, so I wasn't disturbed at night. Wanda Plaza is right next door, making it super convenient for dining and shopping. Check-in at the front desk was quick, and the staff were very polite and friendly. Sara, in particular, provided exceptional service; she was always prompt in helping with any issues, which made me feel very comfortable during my stay. The room was larger than I expected, with great natural light. When you open the floor-to-ceiling windows, the room becomes very bright. The bed was comfortable, and the pillows were just the right softness. The bathroom was a wet/dry separation, so showering and using the toilet didn't interfere with each other. Hot water came on quickly and had stable temperature, making for a very pleasant shower. The toiletries had a pleasant, non-irritating scent and were quite good to use. Mineral water and tea bags were also provided in the room, showing a nice attention to detail. The room size was also quite generous. Overall, I'm very satisfied with the hotel's location, environment, and service. The price is also reasonable, offering great value for money. Next time I visit Urumqi, I'll definitely prioritize staying here again.

A very beautiful hotel, except for its somewhat remote location, everything else is great. Regarding the guest rooms, I would appreciate it if the bathroom near the entrance had hand soap and hand towels; otherwise, it felt very inconvenient. Most people wash their hands and rinse their mouths immediately upon entering a room, and without hand soap or anything to use, you have to go into the master bedroom's bathroom to find these items, which is a bit frustrating. How could a hotel with such excellent facilities overlook these small details? The private hot spring had good water flow and temperature, and you could even smell the characteristic mineral water aroma. However, the hot water came out very slowly from the sink, and the shower water was inconsistent in temperature. Finally, the TV couldn't play any programs due to a persistent network problem; I ended up only being able to stream content from a mobile app.

Our stay at Sayram Lake was absolutely perfect! The guesthouse boasts an excellent location, super close to the scenic area, making travel easy and stress-free. It saved us from long journeys, allowing us to effortlessly enjoy the stunning lake views. We stayed for two nights, and the overall experience was cozy and comfortable. The underfloor heating in the room was incredibly effective; even when it was freezing outside, the indoor temperature remained as warm as spring. It really helped us shake off travel fatigue, ensuring a peaceful night's sleep every night – pure bliss. The breakfast was another pleasant surprise. The food was abundant and delicious, with authentic home-style flavors that were both fresh and comforting, setting us up for an energetic day. From the facilities to the attentive service, every detail made us feel incredibly comfortable. The clean environment and thoughtful service completely exceeded our expectations. Whether you're traveling with family, friends, or solo, this is the ideal place to stay when visiting Sayram Lake. It offers comfortable accommodation, delicious food, and convenient access, all at an excellent value for money. We'll definitely choose to stay here again on our next visit to Sayram Lake. I wholeheartedly recommend it to anyone planning a trip!

Completely satisfied with the first stop in Urumqi, the toilet is heated, and the lady at the front desk was still there to receive guests when I arrived at the hotel in the middle of the night. The hotel is right next to the park. After breakfast, I went out to have fun. The snow scenery is invincible. I will come back to stay after traveling around Northern Xinjiang! The bed is a little soft.