Pet Friendly Hotels in Sao Paulo, Brazil

The hotel is located conveniently at Ave Paulista with a nice restaurant next door. I tried to order room service on my first night but my call to the restaurant was hung up and when I asked the reception for help they didn’t bother to help and transferred me to the restaurant where I got hung up all because they don’t understand English. If it is just a stay then it’s ok, don’t even try ordering room service. The chairs in the room are stained. Lighting is insufficient in the room. Breakfast was good with a wide selection.

Nice designed hotel. Small but cozy room with a refrigirator. Close to Luz station. We stayed 5 nights. On the second night the a/c failed so we had to change the room. Than until the rest of our stay we had no hot water and i had to take a shower in a different room. The staff was very attentive and did their best but when I asked to talk to PR fir a compensatipn i was ignored. It is not a nice area after dark. Many homeless people and a lot of garbage in the streets next to the hotel.

The trip took place during the winter in São Paulo. The internet speed is average and the air conditioner in the room does not heat the room. It is 11 to 13 degrees in the room at night. The temperature is still a bit higher without the air conditioner. It takes courage to take a shower. Feedback was given to the front desk, but it was not resolved. The breakfast is quite rich. Although it is a five-star hotel, it looks rather dated overall. The overall evaluation is okay.

The room is large, comfortable and quiet. The surrounding community is safe and not far from various attractions. There are many Chinese and Japanese restaurants around. If it is possible to be on a higher floor, the view will be much better. The breakfast is rich and delicious, and the service is very good.

looks not so good, but location is very well ! service is good

There are shopping malls and subways around, which makes travel convenient. The room is generally a bit small and there are not many breakfast varieties.

Located in Faria Lima, the security is very good, and there are many good restaurants around. The hotel facilities are quite satisfactory, but the quality of the restaurant's products is quite good, breakfast and dinner are good, and the hotel is also a good choice if you don't want to go out to eat.

Fui instalado en una habitacion que no era lá que habia comprado.. mi habitacion era grande para DOS personas. Me pusieron en una habitacion de deficiente físico y dijeron que no habia como cambiarme que era problema de TRIP. La cama bajita dura y pequeña. Al llegar me querian cobrar 56 reales por la acomodacion de mi esposa. Ya habia comprado una habitacion par DOS con DOS cafés de mañana. Mi esposa estaba tomando baño y sonó una alarma terrible dentro de lá habitacion y en los pasillos. Pregunté y dijeron que estaban fumando dentro de otra habitacion. Mi esposa ni yo fumamos. Solo estoy rezando para que llegue lá mañana y salir de aquí. Mi experiencia hasta ahora no está siendo buena. En cuanto a la limpieza lá habitacion está limpia. No hay closet.

Rooms Health: good, Environment: good, there are Chinese restaurants around, supermarkets within five minutes walk Facilities: complete, but there are no toiletries, no slippers, no bottled water in the room Service: Very good, can borrow a kettle

We were hosted from 23.12.24 to 06.01.25. Our first observation is with the maintenance/cleaning of the air-conditioned canoes of the rooms. By the grid we could photograph the huge layer of dust covering the canoes, a real absurd. The dishonest person, Mrs Keila, also treated me at a brutal point when I went to the coffee with a piece of pizza that I had asked the previous day, explaining that it was a rule to avoid cross-contamination. The reason is right, but no cruelty was needed. I thought until she was going to put me out of the salon... and on another occasion, our six-year-old daughter was with her legs folded on the coffee shop sofa and again she came, grossly, to say that it was forbidden. The message could have been given more educately, noting zero for it, and Mrs Sayuri, also from the restaurant, is a gentle, educated person, and deserving a note ten. Another surprised fact was that the hotel has no help to take the baggage when it arrives or bring them out of the apartment. I am old, my wife is 50 and we have a six-year-old daughter, and the hotel, by its door and by the movement, should have this service, but they have helped us in both occasions, but they have explained that this service is not available. The breakfast is not in line with the hotel level, we find weak, especially the breads, which have been brown and no longer seem fresh from the day. The mammon turns jelly and has only two types of jelly (mammon and goiaba), two types of cheese (white and mucele), salam, skin and pet blanket. The apartment, cleaning, location are very good, but we stay without a bath bar sabble, with no liquid sabble in the box, only shampoo 2 in 1 and there are 2 types of towels: fine or thick. We had to ask for a thick towel.