"First of all, my review is goodwill, not malicious, I hope your company will do better. So I will not give a bad review
Hygiene: 2 points (0 points) The reason is not that the bedding in the room I lived in was not clean, but that I gave feedback to the reception desk. When a few people came to me, they said: Do you change it all? I asked me several times... (I said that the whole change, the sheets, the pillows are stains, shouldn't they be all changed? Do you know if there is a new bed linen in this room...) The bed linen is unidentified yellow circle and the pillow is bit by bit unidentified stains. I gave you a chance. Shouldn't all be replaced? Here is a management question?
Environment: 5 points, nothing to say, built on the grassland, but also supporting a lot of play projects, because I was very tired after driving for a day, so I didn’t go to participate, next time (but the hotel’s health needs to be improved), although I didn’t experience it, but I think it’s good. There is a bonfire party and fireworks. There is also a live di bar, Douwu (I heard it in the room, very lively)
Service: 4 points (point 5 points), in fact, very satisfied, but the reason for 4 points is that you are a Trip.com 4 diamond hotel is equivalent to a 4-star hotel. When I want to borrow a charging cable, the reception desk said that we said that we did not have a charging cable to borrow, but there is a charging treasure in the lobby... (understandably, But you need to know that many things that the charging treasure can't be charged...not for mobile phone service) As a 4-diamond hotel, these basic services need to be prepared.
Facilities: 5 points (4 points) The traces of smallpox leaks are not repaired... (secondary) But as a hotel with 4 diamonds of reputation, the basic things have to be there. I don’t pick anything else. Where is the breakfast you have with a coffee cup and coffee spoon? I don't understand... A budget hotel has a tea tray, Interrupted don't say hanging ear coffee, instant soluble also have to have, nothing, just two bottles of mineral water.
I hope you can go one more level... Cost reduction is OK, but it shouldn't be in these aspects... especially with direct skin contact with customers
(Sweat, sexual fluids, etc. can all produce these phenomena, and they are infectious.)"