"We booked the All Seasons Hotel through Ctrip for our family trip this time, and it was an unforgettable stay! From booking to check-out, every step was comfortable and convenient. Especially for traveling with elderly people and children, the attentive service made us feel incredibly welcome.
First and foremost, the cleanliness of the room was beyond our expectations. The fresh, natural atmosphere was immediately apparent upon entering. The floors were polished, the beds were neatly made, and even the smallest corners were dust-free. This environment put our family at ease, especially the children, who could play freely in the room without worrying about hygiene.
Amenities were restocked promptly, which is crucial for a family like us who spends a lot of time away from home. Whether it was daily necessities like mineral water, toiletries, or tissues, the staff always quietly replenished them before we even noticed. This proactive service was incredibly thoughtful.
When it comes to service, the staff at the All Seasons Hotel truly delivered. Every staff member we encountered greeted us with a smile and proactively inquired about our needs, acting like old friends. When we made special requests, such as a razor, hand cream, or extra blankets for the men, they not only responded promptly but also thoughtfully asked if we needed any help. This thoughtful attention to detail was truly heartwarming.
Comfortable and enjoyable—the truest feeling we had during our stay at the Four Seasons Hotel. The hotel's overall design is simple yet stylish, with ample light and a pleasant atmosphere. Furthermore, considering we were traveling with elderly and children and needed a variety of items, the hotel staff thoughtfully prepared everything, such as children's toothbrushes, slippers, toys, and fruit for the elderly. We were deeply touched by their thoughtful attention to detail.
In short, our stay at the Four Seasons Hotel, booked through Ctrip, was a warm, comfortable, and worry-free experience. From the amenities to the quality of service and attention to detail, it exceeded our expectations. We highly recommend the Four Seasons Hotel to families planning a trip, especially those with elderly and children. It's a trustworthy choice! Thanks to Ctrip for making it so easy to find this gem of a hotel!"