We had a lovely stay at Diamonds Inn. We booked the Standard Suite, Ensuite 3-bed room which is located at the top floor of the building. A very quaint compact en-suite family room great for a group of friends or family. All basic amenities are there including towels, shampoo and shower gels. There’s also an electric water kettle, coffee/tea, hair dryer and a small fridge! Beds are soft and comfy. Walls are thin and may hear voices of other guests in the halls during the day but was not a major issue during our stay, mostly quiet after 10pm. Location is very convenient as its only a stones throw away from one of the famous wall entrances, a pub and restaurant across and York Minster. Host was lovely and friendly as well, called to ask if we can get an early check-in and was happy to accommodate us.
Beautiful atmospheric hotel with beautiful entrance, spacious bedroom modern classic bathroom, only the food is expensive and nothing special also breakfast was meager. But for the rest is ok
The hotel is right in front of the cathedral, the location is very central, and Diagon Alley is also within walking distance, which is not convenient for parking. 7.8 minutes after walking the street one night behind the parking lot is okay, parking during the day is very expensive.
Welcome to us is a very old-fashioned British gentleman, introduced the room for 10 minutes, and encountered the butler-style service for the first time.
A hotel worth staying at. The English breakfast was good. Good value for money. Remember to include breakfast when booking. Breakfast costs 10 pounds per person.
Great experience. The front desk staff was very kind and thoughtful and also upgraded the room for us for free. The facilities in the room are very complete and comfortable, the breakfast quality is high, and the hotel needs 15-20 minutes to get off the city.
The house is comfortable, close to the train station, not noisy, and convenient for travel. There are restaurants and supermarkets nearby. The house is not too small. The shower-type water outlet is an ancient device, so if you don't want to get your hair wet, you must take a shower. Shower cap, and the store has breakfast, the price is reasonable, there are many varieties, and the food is fresh, it is a good choice.
Hotel near Clifton,York100% of visitors choose this area
WWei2022.09.10
Everything is perfectly cute. My friend and I love the design of the room, and we wish to try other rooms as well! We had a relaxed and happy trip with this hotel~
The location is very convenient, with York City Walls just outside. Butcher Street and the Cathedral are basically a 10-minute walk away.
It's on the street but not noisy, you can see the street view, which is quite unique.
The staff are super warm and friendly!
The room is clean and tidy.
But the kitchen doesn't have basic things like salt, pepper and oil. Basically, we had them in our previous B&Bs in the UK, so it was a bit embarrassing that we didn't bring them here. . .
In addition, the bed is really small, both single and double. I really don't understand why so many beds in the UK are this small. . . And the single bed will make noise when you turn over at night.
Excellent
70 reviews
4.3/5
Price from
PHP 6,550
per night
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4.7/5
Outstanding
ZZZ9900The Grand Hotel boasts an excellent location, making it a convenient choice for exploring the city. The facilities are top-notch, offering a blend of luxury and comfort that one would expect from a prestigious establishment.
However, the service fell short of expectations, especially considering its five-star rating. While it may be due to the busy tourist season, the level of service provided was inconsistent. In particular, the doormen and porters left a lot to be desired, with some interactions being notably poor. This detracted significantly from the overall experience, as such issues are not expected at a hotel of this caliber.
Overall, while the hotel's amenities and location are commendable, the service quality needs improvement to truly match the standards of a five-star hotel.
IISARIWe had a comfortable stay with a spacious room and great amenities. However, there was a party in the lobby during our stay that made the area quite crowded and noisy. Despite that, we still had a good experience overall and would recommend it for families.
GGuest UserGreat location. It's very new and clean. There is a round the clock bar with snacks and hot drinks which is a plus. The breakfast was better than most hotels of this category. It has got a gym as well. It's great. Staff are very friendly and helpful as well.
GGuest UserThe hotel atmosphere is classy, we able to take time to enjoy the fitness facilities, small but they have everything we needed. The staffs are very helpful, food and everything are great values. The only things we want to complain is the switches, need time to play with them!
Close to town and station, memorable stay!
GGuest UserGreat reception staff. The room was advertised as a ‘cosy double’ but it was a huge bed, huge room and small bathroom.
The breakfast had an excellent selection which you could help yourself to.
The one downside was that the walls were quite thin so you could hear people in the next room or talking while passing along the corridor.
GGuest UserThe staff are nice and friendly.
There is car park at the back of the hotel. It was a nice and convenient location. We stay on the ground floor, only a few steps up, from the reception.
It was very great, we don’t need prepare the sofa bed, they had done before our arrival.
Only the cleanliness is a bit not up to standard. There is nail polish left on the desk and plastic clip on the floor.
It is nice to provide tooth brushes and razors. However, no slippers can be provided, which is the only thing we had forgotten.
The body and hand wash are locked, it was empty in the shower, we needed to call for refill. If we can move the one from the basin, then we don’t need to bother the staff.
The worst is no sound proof at all. You can hear someone outside in the corridor and even next door. We can hear next door’s conversation clearly.
BBAY1203Staying for three days for my solo trip at York. The room was quite big and yet old, without air conditioner but an old heater and fan.
The taps were separated hot water and cold water, and yet the hot water was either not hot enough or very hot.
It was closed to those key spots so I could reach them on foot, and yet there was a pub right opposite to the hotel, so it would be a bit noisy at night time.
Breakfast buffet was acceptable for its price.
GGuest UserHotel is situated right opposite Clifton tower and is conveniently located within. The city centre - walking distance to the Shambles and other attractions. The parking situation is problematic - although aware it is first come first served, there is nowhere available to park up and ask except the three spaces in front of the hotel and if taken, you end up circling the road for an absolutely age before a space becomes available. If no parking on site end up parking over the road on public car park which is inconvenient as keep having to work out when to renew. The cleanliness is a slight issue, we thought there was dust on surfaces but more likely to be cloth fibres from the cleaners but still don't expect shedding like this. Room was fine but did think bathroom was on the smaller side for a double deluxe room. Service in general was good - couldn't really fault.
XXingxingzouzoudexiaoyuerFacilities: The room is relatively large, the bed and pillows are quite comfortable
Service: Hotel staff are friendly
Environment: The hotel is located on a large green area, which is very eye-catching.
Hygiene: very good. Neat and clean.
special service:
1. The hotel provides free parking, which is a service that few hotels in the UK can provide, and parking is usually paid for. so nice 👍
2. The hotel has a bar and restaurant, which is convenient for guests.
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