Holiday Inn Express Xi'an High-Tech Zone

Holiday Inn Express Xi'an High-Tech Zone Reviews

Holiday Inn Express Xi'an High-Tech Zone

No.36 Jinye Road, Yanta District, Xi'an, Shaanxi, 710077, ChinaSee Hotel Details
Holiday Inn Express Xi'an High-Tech Zone
Holiday Inn Express Xi'an High-Tech ZoneHoliday Inn Express Xi'an High-Tech ZoneHoliday Inn Express Xi'an High-Tech Zone
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Guest Reviews

9.5/10
Outstanding
1576 review
Verified reviews
Location9.6
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(1576)
Positive reviews(1558)
Reviews with photos/video(118)
Friendly front desk staff(306)
Delicious breakfast(199)
Easy to get around(146)
Classy environment(127)
Perfect for business trips(89)
Close to metro(61)
Many amenities(54)
Convenient parking(45)
Negative reviews(18)
Anonymous User
Standard Room (2 beds)
Stayed in Nov 2024
Solo travelers
27 review
9.0/10
Great
Posted on Jan 25, 2025
excellent location, food & spacious clean room.
Response from Property: Dear guest, thank you for sharing your stay experience with us. Every morning, we meticulously prepare a buffet - style breakfast. There are a combination of Chinese and Western dishes, special Xi'an snacks, and a steaming live - cooking station. With a balanced nutritional mix, it energizes you for the new day. The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. We strive to perfect every detail, hoping to bring you more convenience and better rest during your journey. We look forward to serving you in the future. IHG Social Listening Team
Sayaka W Delaney
Standard Double Room
Stayed in Apr 2024
Business travelers
7 review
10.0/10
Outstanding
Posted on May 5, 2024
I was here for quick vacation between my business trip. I also stayed at the holiday inn in different city in China. But this hotel offers more options of breakfast and everyone is trying to help, especially I don’t speak Chinese. Nice hotel very like, front desk Zhang Min service is great and very intimate, but also sent me Chinese handicrafts. She also helped me to get my glasses that I left in taxi. These additional services make me more memorable trip. This is my first trip to Xi’an and I really had a great time. Thank you, Zhang Min and other staffs at the Holiday Inn.
Response from Property: Dear guest, thank you for taking the time to share your stay experience with us. Every morning, our chef team carefully prepares buffet breakfast with Chinese and Western dishes as well as local specialties from Xi'an, providing balanced nutrition and energy for your day. We are honored that you have praised our staff's service, and we will definitely share your compliments with them, especially the staff member you mentioned. We look forward to welcoming you back to our hotel on your next visit to Xi'an. IHG Social Listening Team
Gastron Mr. Oh
Standard Double Room
Stayed in Jul 2024
Business travelers
22 review
10.0/10
Outstanding
Posted on Oct 17, 2024
GOOD HOTEL FOR BUSINESS TRAVELER AND FAMILY TRIP, GREAT LOCATION.
Response from Property: Dear Guest, thank you for your love and good review to our hotel. Hotel located in the core of High-tech Zone, close to Line 6 subway station, surrounded by various restaurants, supermarkets, and the surrounding bus routes are all over the place, it is very convenient to travel. Business travel or leisure travel, short stay or long-term stay, we are ready to welcome you again. IHG Social Listening Team
Michle
Superior Double Room
Stayed in Mar 2024
Business travelers
29 review
8.0/10
Very Good
Posted on Apr 17, 2024
Very nicht hotel with comfortable and clean rooms. Service and also breakfast is Good.
Response from Property: Dear Guest, Thank you for taking the time out of your busy schedule to share this valuable review with us. Our hotel advocates for a simple and intelligent travel experience, providing guests with comfortable and clean rooms, and nutritious and delicious breakfasts in the morning. We want to energize you so that you can start your new journey in the best possible condition. We look forward to your next stay with us and hope to provide you with a more satisfying experience. IHG Social Listening Team
Anonymous User
Standard Double Room
Stayed in Feb 2023
Business travelers
9 review
10.0/10
Outstanding
Posted on Mar 5, 2023
Very good
Response from Property: Dear guest,Thank you so much for taking time out of your day to give us a fantastic review and for giving us a perfect score.We work hard to make our guests happy and appreciate your feedback! Also, we do make sure that we have the best locations.We hope to have you back with us again. IHG Social Listening Team
Guest User
Superior Double Room
Stayed in Mar 2025
Family
42 review
8.7/10
Very Good
Posted on May 5, 2025
The hotel is in a good location, with bus stops and subway stations nearby. It is very convenient to go to the scenic spots in the city. There are ample parking spaces and it is very close to the ring highway. The room is different from the promotional photos. The shower in the bathroom is a bit low, and there is a locked door in the room, which feels a bit strange. Except for the front desk, other service staff in the hotel are very warm and thoughtful. The front desk was indifferent throughout the whole process, which gave people a bad feeling.
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Response from Property: 尊敬的客人您好，感謝您此行選擇我們酒店並給予這份寶貴點評。得天獨厚的地理位置正是我們酒店的一大優勢，地處高新區核心位置，周邊各種餐飲選擇眾多，距離地鐵6號線丈八四路站C口僅約200米，緊靠西安繞城高速口，邊上即是機場大巴停靠點，各種出行方式任選。您此次預訂的是連通愛心房，此房間的特點是花灑較低方便拿取，及淋浴間內特別設計了支撐架等設施設備方便需要照顧人羣使用等。對於此類房型的特別設計酒店前台工作人員未能向您詳細説明我們深感抱歉，同時我們也深知專業的服務對賓客體驗的重要性，後期將加強對客人員專項培訓，不斷提升服務標準，努力確保類似情況不再發生。很榮幸獲知能與您保持暢快的溝通，真誠邀請您再次光臨，我們將竭誠為您服務，以彌補此次的遺憾之處。祝您生活愉快。 智選假日賓客關懷團隊
Guest User
Standard Room (2 beds)
Stayed in Mar 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Apr 26, 2025
Holiday Inn Express is a big brand, Wu Yang has good service, hygiene, and guaranteed facilities and equipment. The self-service drinks in the lobby are delicious, and the breakfast is very good 😎 Good reviews 10 points satisfied!
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Response from Property: Dear guests, seeing your satisfaction and praise, Xiaozhi is filled with joy, good words, persistence, and the source of motivation on the road ahead! Xiaozhi has always attached great importance to service and hygiene as the most basic requirements. In terms of service, "thinking what the guests think and worrying about what the guests worry about" is the core soul of the service. We take your wishes as the highest service purpose and bring you thoughtful care; in terms of hygiene, Xiaozhi takes every cleaning seriously and creates a clean and tidy living space from the details. The breakfast restaurant has a simple and stylish decoration style, a transparent and spacious dining environment, and a variety of dishes such as Chinese, Western, and local Xi'an snacks to meet the needs of different guests. The FSMS food safety management system certification can make you feel at ease and comfortable. Your satisfaction is the source of motivation for Xiaozhi's unremitting efforts. I sincerely look forward to your next visit. I wish you a happy smile. Holiday Inn Express Guest Care Team
wajh
Superior Room (2 Beds)
Stayed in Feb 2025
Travel with friends
25 review
10.0/10
Outstanding
Posted on Mar 27, 2025
The overall environment of the hotel is good, the transportation is convenient, the service provided by Casey, the front desk supervisor, is very professional. It was a very good hotel experience!
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Response from Property: Dear distinguished guests, gold and silver cups are not as good as the reputation of guests; gold and silver awards are not as good as your praise. When you are away from home, choosing a hotel with a prime location will definitely make your journey easier. The hotel is located in the core area of ​​the High-tech Zone, only about 200 meters away from Exit C of Zhangbashi Road Station on Metro Line 6, close to the Xi'an Ring Expressway Exit, and about 40 minutes' drive from Xianyang International Airport. There is an airport bus stop next to it, making travel very convenient. Since its opening, we have regarded "service first" as the cornerstone of the hotel's growth. We hope that this will not only be a place to stop and rest for you on your journey, but also a warm and comfortable "home away from home". We look forward to treating you in the future. I wish you all the best. Holiday Inn Express Guest Care Team
Guest User
Standard Double Room
Stayed in Dec 2024
Business travelers
14 review
10.0/10
Outstanding
Posted on Jan 14, 2025
The front desk staff are polite and enthusiastic, especially Xiao Wu and Wu Yang, who are very professional and pay attention to the guests' potential service needs in advance. Thank you
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Response from Property: Dear guests, Xiaozhi's happiest moment is reading the comments left by guests. The affirmation and praise make all Xiaozhi's persistence meaningful. As an intelligent brand of InterContinental Hotels Group, Xiaozhi hopes to provide guests with convenient, comfortable and home-like stay experience while providing the necessary supporting facilities. If you are satisfied with our service, all our efforts will be worth it. Xiaozhi also wants to thank you for your short stay in the vast hotel, which allowed us to meet each other and spend this wonderful time together. I look forward to the opportunity to continue to serve you. I wish you peace and success. Holiday Inn Express Guest Care Team
Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
1 review
10.0/10
Outstanding
Posted on Jan 10, 2025
The hotel has complete facilities and a very good environment. There is a parking lot at the door, and you can park for free. The front desk Wu Yang's service is very warm and thoughtful. Check-in is very fast, and the robot delivery is very convenient! The room lady also cleaned the room very cleanly, and I felt at home.
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Response from Property: 親愛的客人您好，記憶中許多事，都會因歲月流逝而漸漸褪色，唯有您的厚愛歷久如新，鼓勵着小智繼續前進。小智家精心設計，寬敞通透的餐廳，設備齊全的會議室，自助洗衣閣，自助商務區，免費停車位，舒適温馨的客房等，配套設施一應俱全，滿足您簡捷高效，舒適省心的入住需求。小智家引進的智能機器人可提供幫忙送餐、送物等貼心服務，為客人增加更多驚喜體驗。遇見您，在美好的季節裏，期待他日重逢的那一刻。祝您步步高昇。 智選假日賓客關懷團隊
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Dec 2, 2024
The accommodation environment is very good. The staff Wu Yang has a good attitude and actively handles the problems encountered. Thumbs up 👍
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Response from Property: Dear guests, no matter how gorgeous the words are, they cannot compare to your sincere affirmation. Your affirmation is like the summer breeze and the warm winter sun, which makes Xiaozhi full of motivation. Xiaozhi Home adopts a brand-new fashion design to cater to modern aesthetic needs. It has a unique modern style and exquisite and complete supporting facilities without redundant ones to create a comfortable and reliable living environment. I hope you can enjoy every moment of your stay. The journey is long, and Xiaozhi is committed to creating a pleasant travel experience for every guest. If you have any needs during your stay, you are welcome to contact the staff at any time. Xiaozhi will serve you with full enthusiasm. Sincerity believes that only sincerity can be exchanged for sincerity. Xiaozhi uses wholehearted service to exchange for your sincere praise. Xiaozhi looks forward to meeting you again. I wish you all the best. Holiday Inn Express Guest Care Team
Gege2168
Standard Room (2 beds)
Stayed in Oct 2024
Booked for others
3 review
10.0/10
Outstanding
Posted on Nov 3, 2024
The hotel is clean and sanitary, with convenient facilities, comfortable rooms, convenient transportation, and is close to the subway entrance. The breakfast is also very rich. There are treadmills and robot services. The front desk staff is very enthusiastic, especially Vincent at the front desk. The check-in is very detailed and he also gave us Tremella and Pear Soup. Thumbs up
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Response from Property: Dear guest, thank you for taking the time to give this sincere evaluation. Your words contain recognition and encouragement for our hard work, which makes Xiaozhi feel extremely honored. In the clean and spacious guest rooms, branded bathrooms and constant temperature showers quickly wash away the fatigue of the journey; imported brand mattresses with soft and hard double pillows, down quilts, cotton fabrics, etc. carefully protect your quality sleep; electronic access control system and electronic safe create a safe and reliable living environment for you. The breakfast restaurant has a simple and stylish decoration style, a transparent and spacious dining environment, and a variety of Chinese, Western, local specialties and other dishes to meet the needs of different guests. The FSMS food safety management system certification can make you feel at ease and comfortable. Sincerity believes that only sincerity can be exchanged for sincerity. Xiaozhi uses wholehearted service in exchange for your sincere praise. Xiaozhi looks forward to treating you in the future. I wish you and your family happiness. Holiday Inn Express Guest Care Team
kelvin70
Superior Double Room
Stayed in Apr 2025
Solo travelers
5 review
8.2/10
Very Good
Posted on May 6, 2025
I often stay in Xi'an High-tech Zone. It is next to Zhangba 4th Road subway station and has convenient transportation. The overall facilities and services not only maintain the unified standards of Holiday Inn Express, but also have Xi'an characteristics. During the May Day holiday, there were a lot of people. The hotel manager and front desk staff such as Wu Yang helped to adjust the room and extend the stay.
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Response from Property: Dear guest, many things in memory will fade away with the passage of time, but your kindness is as lasting as new, encouraging Xiaozhi to keep moving forward. The hotel is located in the core area of ​​the High-tech Zone, only about 200 meters away from Exit C of Zhangbashi Road Station on Metro Line 6. Taking the subway can help you travel easily. It is close to the Xi'an Ring Expressway Exit and about 40 minutes' drive from Xianyang International Airport. There is an airport bus stop next to it, and the transportation is very convenient. I am honored to know that the service has been recognized by you. The journey is long, and Xiaozhi is committed to creating a pleasant travel experience for every guest. If you have any needs during your stay, you are welcome to contact the staff at any time. Xiaozhi will serve you with full enthusiasm. In the future, Xiaozhi will strive to improve details and innovate services. Your five-star experience will be Xiaozhi's next goal. I look forward to your continued reunion with Xiaozhi as an old friend. I wish you all the best. Holiday Inn Express Guest Care Team
Bicidewukenaihe
Standard Double Room
Stayed in Apr 2025
Family
2 review
10.0/10
Outstanding
Posted on May 3, 2025
The room is very good, clean and hygienic. The front desk lady Li Yuan is very nice. I will definitely book here next time I come to Xi'an. Thank you to everyone at the hotel
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Response from Property: Dear guest, thank you for taking the time out of your busy schedule to give this sincere evaluation. Your words contain recognition and encouragement for our hard work, which makes Xiaozhi feel extremely honored. Xiaozhi offers you clean and comfortable guest rooms, imported mattresses, soft and hard double pillows, down quilts, and high-quality bedding to protect your good dreams all night; LCD TVs and fully covered high-speed networks help you connect to the world instantly; ergonomic office desks and chairs, leisure sofas, for you to rest, relax or work a little; brand bathrooms, constant temperature showers, fast water discharge, bring you a hearty bath. As one of the most important windows, the front desk almost represents the overall image of the hotel. The friends offer sincere smiles, warm and efficient service, so that you can feel at home as soon as you step into the lobby. Xiaozhi also wants to thank you for your short stay in the vast hotel, which will allow us to meet each other and accompany this wonderful time. Looking forward to your next visit at any time. I wish you all the best. Holiday Inn Express Guest Care Team
Guest User
Standard Double Room
Stayed in Sep 2024
Business travelers
4 review
10.0/10
Outstanding
Posted on Oct 27, 2024
The front desk service is enthusiastic, the hotel environment is clean and tidy, the transportation is very convenient, and it is not far from the subway. Compared with the surrounding hotels, the overall cost performance is high, highly recommended
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Response from Property: Dear guest, no matter how charming the spring flowers and autumn moon are, they are not as intoxicating as your affirmation. Xiaozhi has always attached great importance to service and hygiene as the most basic self-requirements. In terms of service, "thinking what the guests think and worrying about what the guests worry about" is the core soul of the service. Taking your wishes as the highest service purpose, we will bring you meticulous care; in terms of hygiene, Xiaozhi takes every cleaning seriously and creates a clean and tidy living space from the details. The hotel is located in the core area of ​​the High-tech Zone, adjacent to the Korean Food Style Street, and there are many dining options such as various Shaanxi cuisine, hot pot Sichuan cuisine, etc.; it is only about 200 meters away from Exit C of Zhangbashi Road Station on Metro Line 6, close to the Xi'an Ring Expressway Exit, and about 40 minutes' drive from Xianyang International Airport. There is an airport bus stop next to it, which can easily meet your various consumption and travel needs. Thank you for your comments and recommendations, and look forward to seeing you again. I wish your dreams come true. Holiday Inn Express Guest Care Team