Muthu Fort William Hotel

Muthu Fort William Hotel Reviews

Muthu Fort William Hotel

High St, Fort William, PH33 6ED, United KingdomView Hotel Details
Muthu Fort William Hotel
Muthu Fort William HotelMuthu Fort William HotelMuthu Fort William Hotel
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Muthu Fort William Hotel Guest Reviews

3.7/5
139 review
Verified reviews
Location3.8
Amenities3.6
Service3.8
Cleanliness3.6
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All reviews(139)
Positive reviews(31)
Reviews with photos/video(7)
Awesome stay(8)
Friendly staff(8)
Loved the view(6)
Amenities were average(6)
Great location(6)
Negative reviews(8)
Guest User
Superior Single Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Excellent very friendly warm had good relaxing time
Lalita Guardia
Superior Double Room
Stayed in Aug 2024
Couples
4 review
2.5/5
Posted on Sep 9, 2024
Medium service in every aspect , no laundry service . Regular breakfast A bit run down . Unfavorable price to quality .
Wrightson
Superior Double Room
Stayed in Jun 2024
Couples
28 review
3.2/5
Posted on Jul 2, 2024
Nice and friendly hotel. Basic amenities but the breakfast was very good. Shower was very small and difficult to move around.
Guest User
Deluxe Double Room With Loch View
Stayed in Feb 2024
Couples
3 review
4.5/5
Great
Posted on Mar 27, 2024
Super hotel, food beautiful, room quite small but fabulous view. Only downside is it was quite cold heater not enough to warm the room
Guest User
Deluxe Double Room With Loch View
Stayed in Aug 2024
Couples
13 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Great location and lovely hotel if in the area
HappyGuest
Superior Single Room
Stayed in Aug 2022
Other
5 review
4.5/5
Great
Posted on Oct 16, 2022
Comfortable and clean room, good breakfast and coffee. Smooth check in and check out experience. Fuss free left luggage experience. Hotel located close to town centre and loch front.
Guest User
Superior Double Room
Stayed in Apr 2022
Couples
2 review
2.5/5
Posted on Jun 4, 2022
The location was good but the service was less than satisfactory. The decor was tacky and the rooms were small. There were no glasses in rooms so we had to drink from coffee mugs. Cleaners did not clean the bathroom or made the bed even when requested. Breakfast did not have enough choice for vegetarians. There seemed to be a sense of cost cutting on every front, from cheap toilet paper to thin towels. We won't be recommending this hotel to our friends.
Stephen Ball
Superior Double Room
Stayed in Apr 2022
Solo travelers
1 review
3.5/5
Posted on May 10, 2022
Hotel is very dated and rundown We had no towel in room No spoons to make a drink Decor was very gory Staff did not know where to get towels Plastic skirting board in room broken Hot water practically none existent
Guest User
Superior Twin Room
Stayed in Nov 2024
Travel with friends
6 review
1.5/5
Posted on Dec 29, 2024
I was woken up by the itch in the middle of the night. I turned on the light and found a small black bug on the quilt. I was bitten by the bug and there were 12 big lumps. Each lumps was at least 2 square centimeters. I pinched the bug with paper and it was full of blood! This experience affected my trip! I didn’t order dinner from Ctrip, but it was not convenient to find food nearby, so I could only order food at the hotel. A waitress seemed too busy, but she was still chatting with another waiter instead of taking orders...
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Guest User
Deluxe Family Room With Loch View
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 14, 2024
You can see the lake outside the window. The scenery is amazing. You can see a rainbow after the rain.
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gmt422
Deluxe Family Room With Loch View
Stayed in Jul 2024
Family
62 review
3.5/5
Posted on Aug 2, 2024
The location is very good, the facilities are relatively simple, like a guesthouse from the 1990s. The Chinese restaurant opposite is very delicious, the breakfast is rich, and the service is quite good. In British hotels, you are used to asking the front desk for a toothbrush.
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Lele
Superior Twin Room
Stayed in Jul 2024
Travel with friends
12 review
3.0/5
Posted on Sep 11, 2024
It's like an Indian restaurant, the breakfast is average. The layout of the hotel is like a maze, and there is no one to help with the luggage. The supplies in the room are probably the worst I have encountered in Scotland
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Anonymous User
Superior Single Room
Stayed in Jul 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on Aug 11, 2024
Although small, it has everything. The whole hotel is decorated in a British style, with a very antique style. The hotel staff is warm and welcoming, patiently explaining your questions. The hotel buffet has a rich variety of dishes.
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Guest User
Deluxe Twin Room With Loch View
Stayed in Jun 2024
Family
5 review
1.7/5
Posted on Jul 30, 2024
This is a hard one to review. For the UK, this is a really cheap place so I can't say I expected great facilities or anything, but it's pretty basic.
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Guest User
Deluxe Double Room With Loch View
Stayed in Jun 2024
Solo travelers
11 review
0.5/5
Posted on Jul 25, 2024
As a loyal user of Ctrip for many years, I have spent hundreds of thousands of yuan so far. This trip itself was very pleasant, but who would have thought that the reality was so bad. During my stay in the UK, I suddenly developed acute gastroenteritis due to diet, weather and other reasons, and I was so uncomfortable that I couldn't check in on time. I provided medical certificates, diagnosis, and proof of taking medicine according to Ctrip's requirements, and wanted to cancel the hotel (the cancellation time was four days before check-in!), but Ctrip and the hotel never processed the cancellation. Is it necessary for me to stay in the hotel with a sick body? If something happens in the hotel, is it the responsibility of Ctrip, the hotel, or both parties?! Is this how Ctrip, which has been used for many years, protects the rights of customers? Is it so difficult for a compatriot who is in a foreign country and cannot check in or travel on time due to illness? I hope all travelers can learn from this! Travel on the premise of protecting your own health! I also hope that everyone can use Ctrip with caution to avoid my incident from happening again! If the above content is fictitious, I am willing to bear all legal responsibilities!
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