No E421 Sun Plaza, Halong Rd, Ha Long, Quang Ninh Province, VietnamSee Hotel Details
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1 night
Guest Reviews
8.1/10
Very Good
37 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.2
Amenities8.1
Service8.2
Cleanliness8.1
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All reviews(37)
Positive reviews(29)
Reviews with photos/video(11)
Clean and tidy(11)
Great service(11)
Awesome stay(7)
Convenient location(7)
Negative reviews(2)
Nomadic Explorer
Superior Double Room With City View
Stayed in Mar 2025
Solo traveler
7 review
9.5/10
Amazing
Posted on Apr 10, 2025
It was a great hotel. I arrived halong bay in the morning and left my suitcase at the hotel. Then i came back around 2pm and i had to wait about an hour to check in until the cleaning is done. When i checked in it was on 3rd floor with two single beds, window facing a wall of another building. Since i booked a queen bed room i asked to change the room and they did. She said it is because the room that i wanted is not cleaned yet, so i had to wait another 30 minutes.
Two days of my stay there was great and smooth. They had decent buffet breakfast. Receptionist suggested me a best cruise company.
In the morning i check out and left my suitcase until i finish breakfast and bus comes and pick me up to Ninh Binh. Suddenly, the bus company hurried my and i just straight away jumped into the car and forgot my suitcase at the reception and bus company didn’t let me go back to the hotel although it was only 5 mins drive, as there are about 10 travelers already there and ready to depart. Thus, bus company offered me to send my suitcase with the next van. They transported my suitcase to my hotel in Ninh Binh. I paid 200k for that.
Hotel was perfect yet there was a bit of cleanness things. For instance, there was no shampoo and body wash, instead two handsoaps in the shower and 1 opened yet not used toothbrush while there are 2 unopened toothbrushes in the toilet. Found some long hairs on the chair. It is probably because i was waiting, so they did the cleaning incomplete.
Jaco Clarence
Junior Suite City With Bathtub
Stayed in Jun 2025
Family
1 review
6.0/10
Posted on Jul 14, 2025
Breakfast was terrible. Toast and a egg. Rooms are decent and clean
Guest User
Junior Suite City With Bathtub
Stayed in Dec 2023
Couple
2 review
10/10
Outstanding
Posted on Jan 28, 2024
Clean place and staff polite
Guest User
Superior Double Room With City View
Stayed in Jan 2024
Traveling with friends
20 review
10/10
Outstanding
Posted on Feb 13, 2024
This is a clean and beautiful hotel. the location is perfect, it is near everything you need. very friendly and kind workers. good English abilities. i will book again for sure.
Kelvintran0102
Superior Double Room With City View
Stayed in Dec 2023
Business traveler
7 review
10/10
Outstanding
Posted on Jan 9, 2024
what a good location and clean hotel with cheap price. I book it for less then 20$ with breakfast included 😃
Jolanta Lu
Junior Suite City With Bathtub
Stayed in Dec 2023
Solo traveler
5 review
9.5/10
Amazing
Posted on Jan 6, 2024
Beautiful hotel close to the beach. It has jacuzzi and the stay was absolutely amazing. The staff was super helpful and friendly. Couldn’t believe it was so cheap and so luxurious
Guest User
Superior Double Room With City View
Stayed in Feb 2025
Family
12 review
10/10
Outstanding
Posted on Mar 29, 2025
Very good, because the house I booked had a broken water pipe, so I upgraded to such a good room. The staff are also very enthusiastic, especially the beautiful girl with long hair
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Danuta.
Junior Suite City With Bathtub
Stayed in Dec 2024
Couple
42 review
9.5/10
Amazing
Posted on Jan 19, 2025
Tasty breakfasts. Engaged staff, who are happy to help with organizing your stay or departure from the city. Very clean. The room has everything that the description contained.
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Jingtingshandaiwang
Junior Suite City With Bathtub
Stayed in Nov 2024
Business traveler
67 review
10/10
Outstanding
Posted on Dec 31, 2024
Facilities: The hotel has complete facilities and rich configurations
Hygiene: The lobby and bedrooms are kept clean and the cleaning service is diligent
Environment: Convenient transportation around
Service: The hotel service staff is professional and patient, good
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Guest User
Quadruple Family Suite
Stayed in Apr 2025
Family
5 review
6.0/10
Posted on Jun 3, 2025
The location of this hotel is not far from the beach. At that time, many new buildings around were vacant. There was no business, which was not very convenient. The room was relatively small, and the toilet and shower room were very small. The swimming pool was open all day, but the children said that there were many small insects in the water and it was impossible to swim.
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Guest User
Superior Double Room With City View
Stayed in Oct 2024
Couple
27 review
10/10
Outstanding
Posted on Nov 22, 2024
The hotel is very good in every detail from the front desk to the room and bathroom. The decoration is very beautiful and clean. The breakfast is simple but enough. The price is cheap, 144. There are quite a lot of guests staying in the hotel, including Europeans and Koreans. The hotel is quite popular. Support support.
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Nguyen Thi Quyen 3007
Quadruple Family Suite
Stayed in Apr 2025
Family
2 review
9.5/10
Amazing
Posted on Jun 4, 2025
Hotel near the beach, friendly staff, good service
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Guest User
Quadruple Family Suite
Stayed in Sep 2024
Family
1 review
10/10
Outstanding
Posted on Oct 22, 2024
We had a family vacation, 2 adults and 2 children. We stayed for 18 days, then moved to another hotel to our friends. There is something to compare with. The staff is very friendly and kind. All the guys are great, always ready to help (rent a motorbike or recommend an excursion). The food is wonderful (rice, noodles, bananas, watermelons, buns, toast, eggs, corn, salads). We were definitely never hungry. Very happy! Thank you 💙
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Guest User
Deluxe Twin With City View
Stayed in Feb 2024
Traveling with friends
32 review
10/10
Outstanding
Posted on Mar 17, 2024
The hotel location is European Street, which is also very close to the Halong Bay Scenic Area Pier. Overall, it’s okay.
The price of the hotel is cheap, the facilities, sanitation, environment and services are very good. There are many restaurants around 🙂🙂🙂
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Mina168
Superior Double Room With City View
Stayed in Feb 2024
Family
23 review
8.5/10
Very Good
Posted on Mar 9, 2024
Environment: Very good. It is a new hotel and the room is a bit small. It is not far from the vegetable market and the pedestrian street. You can walk around.
Hygiene: very clean