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The hotel is fantastic in every way! It is in the center of the city close to everything, but it is also quiet. The staff were very pleasant and helpful. The room was emaculate, comfortable, and offered all the amenities we needed. My wife and I ate breakfast at the hotel 3 days; there was a variety to chose from and the food was fresh and delicious. It was the perfect ending of our 2 week 30th anniversary trip!! Thank you to everyone at the hotel for making it so memorable.

The most comfortable, comfy lobby and great to hang out in. This proudly 'green' hotel has a really bright yet cozy vibe to it as seen from the pictures. Well-situated, Hotel Gilbert has an easy access to shops and restaurants. While the Reception/Front Desk is a few steps up from the entrance, the elevators to the rooms are at the street level, so this wasn't so bad. Best to leave suitcases on the bottom of the stairs when checking in or out, instead of uselessly lugging it up the steps. Staff is helpful in this regard. I had an issue with our request for rooms on the same floor, which I had already communicated to the hotel from the time I booked. They were unable to accommodate us, sadly. Front Desk and I were able to iron out this matter when they showed me both junior suites and I then I accepted the separate floors. I give credit to the customer service skill of Ilya (I think that was the tall guy's name). Along with our check-in came an invitation for a welcome drink of wine to be presented at in-premises restaurant &Flora at cocktail hour. We loved it so much that we had our cocktails every night in &Flora. We also had our first night's dinner there and loved the food! I wasn't that impressed with breakfast for the price. So after availing of breakfast the first morning, we skipped it after that. Staff: good service ~ since we had to ask for our extra toiletries and other housekeeping needs like towels and such from the Front Desk, it was nice that they were accommodating and pleasant. Housekeeping kept our rooms clean! Rooms: we booked 2 Junior Suites so we would have more space and we loved the layout of a cozy living room on one side, the bathroom in the middle and the bedroom on the other side. It worked wonderfully for us and there was a lot of desk spaces, a spacious closet and an old phonograph to play vinyl records on! Charming feature! Will not hesitate to stay in this hotel again.

The apartment has a cooking stove and a refrigerator, microwave, and coffee machine, but you have to buy the ingredients yourself. Breakfast is not provided. The location is very good. It is 5 minutes walk to the beauty palace, and then 5 minutes walk to the Central Railway Station Because watching other people's strategies are mixed, and I know that there is no reception to contact the hotel himself, he will wait for you at the door in an appointment. I contacted in advance and an uncle was waiting for me in the hotel. The people were very nice and gave us a lot of suggestions and told us how to play. It was great, but the hotel did n’t have toiletries. I had to bring my own. I stayed for two days. I did n’t have a hair dryer on the first day. I reflected with that person and brought one immediately the next day.

Very good hotel. Convenient location: there are tram stops nearby. In this hotel we rented a room similar to a small apartment. There is a kitchen (refrigerator, stove, kettle, dishes). This was exactly what we needed. We wanted to live in Vienna, go to the store and cook our own food. The owner of the hotel is a responsive person. My plans changed several times and each time he met me halfway, for which I am so grateful to him.

During my stay in Bhumtang (which is known as the Switzerland of Bhutan) I stayed at this really authentic yet modern resort- River Lodge. Located at a height from where the entire scenic view of Bhumtang is visible, the stay was an absolute delight. The extremely caring owner made sure that we had a great breakfast with organic apples right from his own farm. The staff was very warm and friendly, they also made sure that we were kept warm throughout in the -10 degrees freezing temperature. The market was only a 5 minute walk from the hotel and the town is most happening during the evenings. All in all it was a beautiful stay at a beautiful location and I would highly recommend to everyone visiting Bhumtang!

I stayed at this hotel with my mum, while we were visiting Vienna for a week, in July 2022. There was no option to go back this far on Trip Advisor , so please bear this in mind! We had been travelling around Austria for three weeks, and stayed here for one week in July 2022. It's a grand old-fashioned high ceilinged 19th century Viennese building, which has been turned into a hotel. While it's beautiful and impressive to look at and wander around in, you realise how impractical this is once you start staying there. The rooms are spacious and comfortable - but no atmosphere to them. Just the basics provided, without any attempt to make you feel comfortable there. The bathroom was on a step down from the bedroom area, and without proper ventilation inside, so it got very hot and stuffy while using it. When we visited, temperatures hit upwards of 35 degrees - and so, in a hotel full of carpets, grand windows and high ceilings, the atmosphere was stifling! They gave us a few fans, but this really didn't help with air circulation. It's not the hotel's fault - but if they know this will a problem in the future, perhaps they can better prepare for it. However, one fault of the hotel is definitely the staff they employed - cold unfriendly, and pretentious. When we arrived, we asked if there were restaurants in the area we could go to - the clerk replied he had no idea. Later on, we discovered plenty as we wandered down the road... We also asked if we can have hot water or a kettle of some kind, to make tea and coffee in our room. The clerk looked really shocked by this request and didn't offer any help at all. I don't think it's too unreasonable to ask for that in a hotel, especially a 4 star one. I jokingly called it Hotel Atlantis, while we were there - because it felt like it was a proud, ancient hotel that had fallen into the sea, and they hadn't bothered to look after it since then!

We recently spent three wonderful nights here with our toddler, and our experience was nothing short of exceptional. From the moment we arrived, we were impressed by the cleanliness of the hotel. Every corner was spotless, and the daily room service ensured our room was always in perfect condition. The breakfast was a highlight of our stay. The friendly staff went above and beyond to make us feel welcome. One worker at the buffet even gave our little girl lollipops, which made her day! Living in such a clean and well-maintained hotel truly elevated our entire experience. It’s clear that the staff takes great pride in their work, and it shows. We felt at home and were able to fully relax and enjoy our vacation. And as a fun side note, our dream came true when we got to taste the famous sandwiches from the Commissar Rex series at breakfast! :D

Everything went pretty smoothly, the apartment was very clean, the bed was comfortable although not really sure what the second midget pillow is about. The shower was powerful and always lots of hot water. There are manuals for appliances on the guest app but that's not going to help you much with the dishwasher as there's no English version so you will have to guess. The kitchen area has everything you need but is very compact with no prep area, there's not even room for the kettle so that is in a different area of the apartment. There's plenty of cupboard space and the microwave/grill cooks well. Just a couple of things to be aware of, they send you a link to check in on the morning of your stay which was fine but when you get there the machine can't find you, I then had to call to try and sort it out , it couldn't find us because they had allocated a room number and emailed it to me, tbh checking my emails is the last thing I'm going to be doing whilst travelling so that could be a bit clearer as when you check in they don't tell you that's what they're going to do. The second is the tv, there are a lot of channels but only one in English which is the China and global tv news which as you can imagine gets a bit boring after a while. There's a supermarket across the road which says it closes at 8 but they want you out at 7.30 and closes earlier at weekends so make sure you get everything that you want earlier in the day. There's also a couple of nice restaurants close by, Bauernbraeu which is Austrian and Al teatro l'idea which is Italian. The underground is really close by and only takes a few minutes to walk.

Stayed here for one night in a single room whilst solo travelling, the room was modern and clean and had a mini fridge with complementary bottle of water and a small double bed, the only issue I had was that the AC unit didn't really work and it was about 25 Deg C outside so was hard to sleep. Breakfast was nice with a good selection but a bit crowded for the space available. Would recommend staying here.

Nice and clean hotel. Located in the good place, many restaurants, stores and transportations around. Very kind staff always ready to help and solve all the problems. And all of this for really low price. Highly recommend to stay here.