Xi'an Hotels with Pools

I came for a staycation the night before school started, and I was torn between the InterContinental Economic Development Zone and the InterContinental High-tech Zone. Since I hadn't been to the High-tech Zone one, I decided to give it a try. The hotel opened in 2019 and was renovated in 2023. It's located next to Yanping Gate, with plenty of good food nearby, though it's a bit far from tourist attractions. As a Platinum Ambassador, I was pre-upgraded via email to an open-plan suite, but due to a cleanliness issue, I was moved to a one-bedroom suite. The room featured Byredo BLANCHE toiletries and a Dyson hairdryer. It's worth mentioning that the bathrobes in the room were unique and very comfortable to wear. The overall decor of the room was dominated by dark-toned stone, a classic InterContinental style. The biggest highlight of the one-bedroom suite was a huge circular bathtub, about a meter in diameter, which was incredibly comfortable for soaking. This bathtub might just be the best in Xi'an. Before checking in, I had heard that the hotel's F&B was excellent, and my experience confirmed it. The lounge's afternoon tea was decent, though it did include carbs like Liangpi or Liangmian (cold noodles), which is very Xi'an. However, the happy hour was fantastic, with about 7-8 hot dishes, many cold dishes, and a wide selection of drinks. A bartender from the lobby bar even came specifically to mix drinks during happy hour. The overall quality of the lounge could rival the Ritz-Carlton Xi'an. The breakfast selection was even more outstanding, with freshly made Roujiamo (meat burgers), Cheong Fun, and beef noodles, all tasting delicious and full of local flavor. And because it's in the High-tech Zone, there were fewer children in the lounge, making the overall experience much better than Marriott's lounges. The service is another aspect of this hotel that deserves high praise. It's truly surprising that a hotel in Xi'an, which is often considered a service 'lowland,' can provide service standards comparable to luxury brands. All the staff were very enthusiastic, professional, and attentive. At breakfast, all staff members would kindly greet you, and because the breakfast area is quite large, they would also help you get some food. Regarding service, I must specifically commend Fiona & Rita from the lounge, and the duty manager Jennifer. Due to staying up late watching the US Open, I only got a quick glimpse of the fitness facilities. The changing rooms had plunge pools, and the pool water temperature was moderate, though the length was a bit short. It meets standard five-star expectations. Overall, the hotel industry in Xi'an is very competitive, with the W Hotel flagship, the Hualuxe and Westin near the Big Wild Goose Pagoda, two JW and InterContinental hotels in the High-tech Zone and north of the city, and two Grand Hyatts and one Hyatt Regency already open, with Park Hyatt also on the horizon. The name InterContinental High-tech Zone might easily be overlooked among these, but among all the hotels I've stayed at in Xi'an, this one definitely ranks in the top three.

Booked a family room, which was very spacious and well-equipped. The hotel has excellent play facilities, and my kids had a fantastic time. There's a cotton candy machine in the lobby where the children can make their own cotton candy. The front desk service was also great, especially Diego, who was very enthusiastic. Consistent with Ascott's usual high service standards.

The room was great and very comfortable. It's also conveniently located near Datang Everbright City. A big thank you to Kiko, Xiaoman, and Sun Bingyue for their patient check-in service. My only suggestion would be to replace the bunk beds with wooden ones or ones with better stability, as the current ones creak quite a bit when you turn over in bed.

Stayed here for a business trip and it was a perfect experience overall. The location is convenient with easy parking. A special shout-out to the front desk staff for their efficient check-in process and the free luggage storage. The room had a spacious desk, ideal for working, and the Wi-Fi was stable and fast. Housekeeping did a thorough job daily. The hotel facilities are excellent, and the breakfast offered a wide variety of delicious options. The staff were professional and courteous throughout my stay, making everything stress-free. It's definitely my top choice for business travel!

I only stayed at this hotel for one night. The hotel is in a very strategic and convenient location, and the check-in process was smooth and quick. The receptionist was also friendly and welcoming. However, I had two disappointing experiences during my stay. 1. The room was initially different from what I booked When I first entered my room, I noticed that it did not appear to match the room I had booked through Trip.com. The layout was different, including the location of the bathtub, and the room also seemed smaller than the one shown in the photos and videos on the booking platform. I am not sure whether the room was actually the same room category or whether I was given a different type of room by mistake. I later mentioned this to the staff at the Club Lounge. They were very helpful and immediately assisted me in changing to another room that matched the photos and videos shown in my Trip.com booking. I really appreciated their quick response and assistance. However, I was still left wondering whether the first room was given to me by mistake or whether there was some other misunderstanding. 2. The swimming pool cap policy was confusing The second experience was regarding the swimming pool. When my husband and our 2-year-old child wanted to swim, the pool staff told us that swimming caps were mandatory. Since we did not bring any, we immediately went to the pool reception desk to purchase one. At first, I only intended to buy one for my husband, but the staff told us that we had to purchase two caps, including one for our child. However, my husband noticed a sign at the pool reception desk clearly stating that swimming caps were mandatory for guests aged 3 and above. We explained that our child was only 2 years old, but the staff still insisted that our child had to wear a swimming cap, so we ended up purchasing two. After we finished swimming, I passed by the reception desk again and personally checked the sign. It clearly stated that the swimming cap requirement applied to children aged 3 and above. My child is only 2 years old, and during the time in the pool, he was simply sitting/soaking in the water while being held by his father. I initially had no problem purchasing the cap because I was happy to follow the hotel’s rules. However, after seeing the actual policy on the sign, I couldn’t help but wonder why the staff insisted on making us purchase one for a 2-year-old without first asking about his age. If the intention is for swimming caps to be mandatory for all ages, then perhaps the wording on the sign should simply be changed to reflect that rule. 😃 Otherwise, the current situation is quite confusing and, honestly, a little ironic. When checking out, I mentioned this issue to the receptionist. She apologized and kindly gave me a small Xi’an refrigerator magnet as a gesture. Thank you — I genuinely appreciated it. Overall, the hotel has a great location, and some of the staff were very helpful and friendly. Unfortunately, these experiences left me somewhat disappointed with my stay. I hope the hotel can clarify these policies and improve communication between staff members in the future. Thank you.

The service was excellent; staff greeted us proactively every time. Breakfast was plentiful, offering both Spanish delicacies and local Xi'an specialties. We paid extra to upgrade to an executive room, and the afternoon tea was substantial. The executive breakfast, which allows à la carte ordering, is highly recommended. The hotel's location is fantastic, close to major attractions and with convenient transportation.

I stayed at the Grand Hyatt Xi'an for six consecutive days, deeply experiencing the historical and cultural charm of Xi'an's ancient city, enjoying the local cuisine, and also feeling the comfort and coziness of the hotel. I extended my stay for another three days, making it a total of nine days, exploring the ancient city while also enjoying the hotel's atmosphere and environment. What's even more worth mentioning is the hotel's infinity pool, which is clean, tidy, and well-equipped. There's also a warm jacuzzi with water jets that my child absolutely loved. During our nine-day stay, we spent an hour or two in the pool every day, and my child even learned how to swim breaststroke! Furthermore, the hotel's staff member, Judy, provided us with consultation and assistance throughout our stay, and we are very grateful for her help!

The Jinjiang Sincerity International Hotel is located in the heart of Xi'an's ancient city. It's a historic hotel that has kept up with the times, and it's incredibly close to the Drum Tower, Muslim Quarter, and Great Mosque, offering plenty of dining, drinking, and sightseeing options. The rooms are clean, bright, spacious, and tidy. The staff provides excellent service, especially the doorman and room attendants, who are all very enthusiastic, proactive, and friendly. Highly recommend! 👍

To catch an early flight, I once again chose the Xi'an Airport Grand Hotel. This time, I discovered another shortcut: take the elevator (not the escalator) from the Airport Exit of Metro Line 14, heading towards the airport departure hall, up to the third floor, and the hotel is directly opposite. It's incredibly convenient, a real blessing for those with early morning or late-night flights. However, I did notice a small drawback this time: breakfast at 6 AM couldn't be served even a minute early, and even at 6:15 AM, items like fruit and vegetables weren't fully set out yet. For those catching the earliest flights, it's a minor disappointment.

The hotel's location is excellent, with plenty of dining and entertainment options nearby. While the room facilities are a bit dated, overall it's still very good. The breakfast is rich and varied, and the front desk staff are incredibly friendly and helpful. A special thanks to Ellie for her swift check-in process and for actively resolving my issues.