Xi'an Hotels with Pools

Overall, my stay was great. The hotel's location is super convenient for getting around. The room was clean and tidy, facilities were well-maintained, and the bedding was really comfortable, so I slept very well. The staff were all friendly and polite, and service was prompt. Breakfast offered a wide variety of options and tasted good. All in all, it's excellent value for money. I'd definitely choose to stay here again on my next visit and highly recommend it.

Having stayed in numerous hotels, from small boutique to large chains, this is the first time I've encountered such exceptional service at a hotel that also offers great value for money! Everyone went above and beyond to help us! This was our first trip with our 2-month-old baby, and we had a lot of stuff. The security guards downstairs were incredibly warm, patient, and meticulous in helping us. We had a ton of luggage and baby items daily, and they never once made us feel like a bother, always assisting us with loading and unloading. We're truly grateful! The room was cleaned thoroughly every day, and they thoughtfully set up a playpen for us. The staff at the breakfast restaurant were also very welcoming each morning. This trip really allowed us to experience the warmth and hospitality of the people of Xi'an! I genuinely recommend this place! It's absolutely worth the price!

The room was great and very comfortable. It's also conveniently located near Datang Everbright City. A big thank you to Kiko, Xiaoman, and Sun Bingyue for their patient check-in service. My only suggestion would be to replace the bunk beds with wooden ones or ones with better stability, as the current ones creak quite a bit when you turn over in bed.

Beautiful large hotel. Only problem - airconditioning not functioning. Metro a short walk. Bus stop outside. Good location. Quiet area. Seafood downstairs, did not eat there. Chinese next door, we did eat at was excellent ( esp the aubergine). Fruit and snacks from vendors outside. Pool is an adequate size for a short dip in the evening to help relax.

I booked two rooms, one directly facing the hallway entrance and the other next to the equipment room, at opposite ends of the same floor. They claimed this was to keep us on the same floor. Is this how you treat long-time customers? Do you call two twin beds pushed together a 'king room'? And then claim it's an upgraded room type? Why didn't the front desk mention this at check-in? It's not like I'm stingy about a few extra bucks. No one paid any attention when we got in or out of the car, or when entering/exiting the hotel. I know you don't lack guests, but I will definitely not choose Renaissance Hotel again when I come to Xi'an in the future. Regarding the Minibar & Welcome Drinks: The front desk specifically told me they were chargeable. After calling the duty manager, it took multiple confirmations for them to finally admit that my booked room type included them for free.

The hotel is located in the heart of Qujiang New District, right across the road from Qujiang Site Park and the Grand Tang Dynasty Furong Garden. It's also just one subway stop from the North Square of Big Wild Goose Pagoda, and you can even walk to the Grand Tang Everbright City. The hotel itself is quite grand, and its own dining options are excellent. The breakfast is very rich, and both the Cantonese restaurant and the Spanish restaurant are great. It's also very close to Furong Xintiandi. Everything else was perfect, except for the limited number of power outlets by the bed (many B&Bs even offer Type-C and Lightning charging ports).

My stay at Grand Hyatt Xi'an was absolutely fantastic, and a special shout-out to Vivian at the front desk! She made the check-in process incredibly efficient and thorough, patiently explaining all the hotel's amenities. Knowing I had an early flight the next morning, she proactively and thoughtfully arranged complimentary airport transfer, saving me the hassle of booking a car myself. After check-in, she even presented me with a special 'energy pack' filled with authentic local snacks from Shaanxi – a truly heartwarming and generous gesture. Her communication throughout was gentle and attentive, demonstrating full professionalism. With such amazing front desk service, I'll definitely choose this hotel again on my next visit to Xi'an, and I highly recommend everyone to stay here and ask for Vivian!

The hotel facilities are new, the hygiene is good, and the environment is beautiful. It's close to tourist attractions and convenient for getting around with the subway nearby. Special thanks to Xiao Chai and Xiao Wang for their warm reception, and to Xiao Ren for proactively helping with our luggage. We will definitely be back!

To catch an early flight, I once again chose the Xi'an Airport Grand Hotel. This time, I discovered another shortcut: take the elevator (not the escalator) from the Airport Exit of Metro Line 14, heading towards the airport departure hall, up to the third floor, and the hotel is directly opposite. It's incredibly convenient, a real blessing for those with early morning or late-night flights. However, I did notice a small drawback this time: breakfast at 6 AM couldn't be served even a minute early, and even at 6:15 AM, items like fruit and vegetables weren't fully set out yet. For those catching the earliest flights, it's a minor disappointment.

The hotel's location is excellent, with plenty of dining and entertainment options nearby. While the room facilities are a bit dated, overall it's still very good. The breakfast is rich and varied, and the front desk staff are incredibly friendly and helpful. A special thanks to Ellie for her swift check-in process and for actively resolving my issues.